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Cozumel Palace All Inclusive

Cozumel, Mexico
5 out of 5
Approx hotel star rating
Based on 5357 reviews

Official Description

This delightful hotel is located right on the southwest coast of Cozumel Island and close to the famous Palancar Reef facing the wonderful Caribbean Ocean. It is a great family friendly resort which provides numerous services focused and family holidays. On the other hand honeymooners can also find in this retreat the perfect location for a romantic stay. The perfect location to relax and recharge. SMOKE FREE PROPERTY

Amenities

  • Aqua fit
  • Diving
  • Table tennis
  • Aerobics
  • Fitness
  • Handball
  • Volleyball
  • Bocce
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground

Room Prices & Availability

Rooms

1 / 2

Suite Suite Premium

Facilities

  • Wi-fi
  • Room size (sqm)
  • Number of bedrooms : 2
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean View Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Internet access
  • Cot on demand
  • Room size (sqm)
* Some services shall be paid at the establishment
+ More

Double Honeymoon

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm)
  • Internet access
* Some services shall be paid at the establishment
+ More

Double Loft Special

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm)
  • Number of bedrooms : 1
  • Cot on demand
  • Wi-fi
  • Internet access
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm)
  • Internet access
  • Smoking rooms
* Some services shall be paid at the establishment
+ More

Suite Superior Two Bedrooms

+ More

Room Standard

+ More

Double Standard

+ More

Room Deluxe Ocean View

+ More

Suite Superior Sea View

+ More

Suite Honeymoon

+ More

Double Deluxe

+ More

Suite Standard

+ More

Bed In Dormitory Presidential

+ More

Suite Ocean View Two Double Beds

+ More

Suite Ocean Front King Bed

+ More

Double Sea View

+ More

Suite Superior Ocean View

+ More

Suite Ocean Front Two Double Beds

+ More

Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Cot on demand
  • Wi-fi
  • Room size (sqm)
* Some services shall be paid at the establishment
+ More

Double Luxury Sea View

+ More

Suite Deluxe

+ More

Suite Superior

+ More

Quadruple Ocean View Two Double Beds

+ More

Double Deluxe Ocean View

+ More

Room With Jacuzzi

+ More

Suite Two Bedrooms

+ More

Suite Honeymoon

+ More

Double Or Twin Superior

+ More

Suite Beach Front

+ More

Suite Ocean View King Bed

+ More

Room Deluxe With Views

+ More

Suite Presidential

+ More

Suite Ocean View One Bedroom

+ More

Room Luxury Sea View

+ More

Room Partial Sea View

+ More

Suite Presidential

+ More

Suite Superior Ocean Front

+ More

Suite Sea View

+ More

Room Sea View

+ More

Suite With Jacuzzi

+ More

Double Deluxe Sea View

+ More

Room Deluxe Sea View

+ More

Suite Presidential

+ More

Suite Standard

+ More

Room Deluxe Ocean Front

+ More

Suite Side Sea View

+ More

Statistics & Profile

  • Year of construction : 1989
  • Year of most recent renovation : 2003
  • Total number of rooms : 174
  • Number of floors (main building) : 5
  • Number of floors (annexe) : 5
  • Double rooms : 6
  • Junior suites : 129
  • Suites : 35
  • Apartments : 14
  • Disability-friendly rooms : 2

Cozumel Palace All Inclusive is booked in hotel categories: Business hotels, Beach hotels, Only adults, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Car hire*
  • Airport Shuttle
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer

Activities

  • Aqua fit
  • Diving
  • Table tennis
  • Aerobics
  • Fitness
  • Handball
  • Volleyball
  • Bocce

Health and beauty

  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • Buffet dinner
  • Set menu dinner
  • All inclusive
  • All inclusive with alcoholic drinks top brands

Tripadvisor Reviews

Tripadvisor traveller rating

5357 reviews

Traveller rating

Excellent
4177
Very good
795
Average
218
Poor
90
Terrible
77

Rating summary

Location4.7
Sleep Quality4.6
Rooms4.7
Service4.8
Value4.5
Cleanliness4.8

Recent Tripadvisor reviews

craign163

Oceanside, California

One of the best in Cozumel

31 May 2025
Been here in number times usually in December or March we came in May because it was much less crowded and not so many kids, but the weather was much hotter. Love this resort it's very small and quaint and personal. It's been newly remodeled and everything feels new and fresh. There are four restaurants Italian Mexican Japanese and steakhouse all very good but you need to be particular on what you select, because some items are better than others. I come for the scuba diving which is included in the resort credits that you may get. Would like to give high regards to some of the staff who made this an incredible trip...Rocio, Victoria, Izair, Natalie,Chef H , Laura, Carnitas and Gilbert all in food and beverage. All staff were excellent, always with a greeting, and 'its a pleasure'.

925eileenj

Middletown, New York

Amazing week at Cozumel Palace

31 May 2025
The resort is beautiful and the beds are so comfy. The staff was exceptional especially Perla and Naomi by the pool. Alejandro, Raul and Rodrigo are fantastic bartenders! Miguel was wonderful every morning at breakfast. The resturants and dinners were so nice and the service is the best. We had a wonderful trip and we will definitely be back.

Fearless10248116003

 

Great vacation!!

31 May 2025
Excellent service!! The room and view of the ocean were beautiful!! The food was delicious in all five restaurants. The service by the staff is outstanding!! The Spa treatments, manicure, and pedicure are also amazing. Areti was the girl who gave me all the spa treatments. She was knowledgeable, friendly, and professional. I give her a 10😀 Request to have Areti if you go there!!! David and Nina, thank you for making my stay at Cozumel Palace such a pleasure. Outstanding customer experience 👏.

cynthiasL6774RF

College Station, Texas

Cozumel Palace Repeat Visit!

31 May 2025
We have been coming to the Cozumel Palace for over 12 years! This was one of the best trips ever! The renovations done have elevated this hotel to a resort that superb! The Gondola restaurant with Ivan at the helm, Victoria serving and Martha as hostess is amazing! Truly our favorite!

Tbferris

 

Palace of the King

31 May 2025
Great place to come and relax , rooms are luxurious, customer service excellent, Dining is fantastic.Super nice staff . Room service , cleaning outstanding! Highly recommend!Food is so good, plenty to do at hotel , plus across street is a big department store has everything including souvenirs, tequila, no need to leave area !

Tripadvisor Overview

Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return