Crystal De Luxe Resort & Spa

It's such a small, quite nice hotel. Very clean. Basically uninteresting. Reception. The service at the reception was perfect. Guest relations I had a few questions that they helped me with immediately. The rooms. The rooms are large and clean. In each room there are signs that you put on the door handle – you can clean my room. But it was pointless to do that, because they have their own cleaning system. They basically came to clean my room only after I returned to it at about 11 o'clock from 8 o'clock in the morning – they knew that it was like that every day. So it seemed like they were just watching for when I would come and they were already knocking. Food. The food was delicious. But in the morning, old ointment was often used on the borek. The same goes for baked eggs. Cakes. The cakes were delicious. SPA - Pool. The pool is quite small. It has a peculiarity that cold air flows into it. There should be warm water in it. Even though after several days of arguing the water was warm in the morning, due to the air flow - creating waves?, it was cold within 1 hour. There is no clock in the pool area. There is a board, but it only announces the expected water temperature. In other hotels such a board alternately displays information about the temperature, date and time. Too bad it is not like that here. My stay was disappointing for me. The mineral water pool was not freely accessible. However, the hotel description did not state any restrictions on entry. It should be clearly stated under what conditions it is possible to enter. The second disappointment was that the hotel offers a game – bocce. But there is no place to play bocce. It was a small patch of dirt between the trees that slopes from the center and if the a metal ball lands there, it rolls towards the fence. Players have to be careful not to poke their eye out on a tree branch while playing. The hotel garden is all concrete, with only a minimum of greenery. In Europe, we are taught from a young age that greetings are the basis of polite behavior. I have it so ingrained that it offends me if some people do not observe this basis of politeness, or if, when I greet them, they do not have the decency to greet me back. The second rule is that men greet women and younger women greet older women. Apparently I am very unlikable, to some people because they have treated me very disrespectfully or ignored me. 1. During the morning and after lunch I went to a bar for coffee. There were two waiters who took turns, but they treated me the same way every day for 3 weeks. When they saw me coming, they hid behind the bar wall or turned their backs on me and carefully wiped the dust. When I greeted them, they didn't have the decency to greet me back. They always kept me waiting and when someone else came in the meantime, they greeted them first and asked what they wanted, just to make me stand there. But the guests were polite and always let them know it was my turn. I wanted an espresso, or a Turkish coffee. The second thing they did to me was give me espresso with water added, which wasn't really espresso, but just colored water. Same with Turkish coffee – little coffee, lots of water! My protests didn't help! 2. Another person – a woman – about 25 years younger than me – who was on duty at the entrance of the restaurant in the evening also had a problem with me because she ignored me. When I greeted her, she didn't even have the decency to greet me back. When I walked past, she greeted the people who followed me so loudly that it must have been heard all the way to the 4th floor. I don't understand what her problem is?! 3. And thirdly, the lady, a large woman who cleaned the rooms. I'm guessing she's around 50-55, which means she's at least 10 years younger than me, and she didn't even have the decency to greet me back. The other younger women greeted me normally. Excessive care is also not appropriate. Having to report every night how I was doing, how my day was, what my vacation was like, or where I was and what I was doing, made me feel like I was in prison or a police station. I am allergic to being checked and questioned by hotel staff. Secondly, it is rude, even cheeky when I am getting my food and an employee shakes my hand in greeting, or even when I am sitting at a table eating and an employee interrupts me while I am eating by shaking my hand in greeting while simultaneously questioning me as if I were at a police station. The sea. The sea is behind the road and the park. I didn't see any fences, so that probably means the beach is public, with access for everyone, which is often annoying. I was out of season (February), but the days were beautifully sunny. There was no possibility to relax on the beach - no seating. Even walking on the beach is not possible unless you want to risk a sprained ankle, as the beach is covered with piles of stones. The beach is located under a hill, at the top of which a walkway runs along the entire length of the coast. The beach is divided into sections belonging to individual hotels and access is via stairs down. Individual steps are neglected, full of garbage, old dry grass, flowers and stones. There are not even 10 benches on the entire stretch of the sidewalk. You have nowhere to sit and relax while walking. It must be very difficult on the beach in the summer. A very small beach for quite a few people. I also met the nice hotel staff at the hotel, but I don't think I'll ever come back here again.

The hotel is generally good, but the outdoor pool is not in use. There is an indoor pool available, but it is quite small. Activities are very limited, so it is more suitable for those who prefer a quiet, relaxing holiday focused on food and rest. I believe the limited activities are due to the season not being fully open yet. Cleanliness is good, the food is good, and the staff are attentive, caring, and friendly.