Crystal Palace Luxury Resort & Spa

We have just returned from the Diamond Excellence Resort, and we truly loved our stay! As we travel to Turkey twice a year and have stayed in many 5-star hotels, we can confidently say that this one is definitely among the best. We were very impressed with the hotel: the resort is compact and well designed, the food is delicious and varied, which is very important to us, the alcoholic beverages are of good quality, and the rooms are spacious and comfortable (we stayed in a family room). The sandy beach is clean, pleasant, and equipped with very comfortable sunbeds. The facilities and dining options are excellent, but what truly makes the difference is the staff, incredibly kind, attentive, and always ready to help. A special thank you to Merdan, the bartender at the beach bar and the Irish Bar, for his professionalism, kindness, and impressive memory. It’s always a real pleasure when a staff member remembers guests and their drink preferences among so many visitors, it makes the holiday experience even more enjoyable. We would also like to thank Eray, the nightclub bartender, who showed exemplary calm and professionalism when an incident occurred with our electronic cigarette. He reacted immediately, put out the fire, handled the situation perfectly, and reassured us with great kindness while we were in shock. Thanks to such professionalism and care, our stay went wonderfully well. The only small downside was the hairdresser, who unfortunately couldn’t manage a simple bob haircut. After the appointment, I had to contact a hairdresser at another hotel and walk about twenty minutes to fix the uneven result. However, this small inconvenience did not spoil our overall excellent experience. We will gladly return! 🌺

Lovely hotel, good quality food and friendly workers. Nice animation team to keep the kids occupied. Lovely cocktails available throughout.