Crystal Sunset Luxury Resort & Spa

Disappointing Returning from last year which was amazing it has really decreased this year in every aspect children’s entertainment, staff friendlyness , the kids club even the food options everything was better last year. The rooms are alot better this year the amenities you receive ect Can’t fault how clean it is The irish bar only has nice cocktails don’t understand why they cant do them in all of the bars. Wouldnt return have looked at other hotels for next year.

Family of 6 (my sister and I and our children 15, 10, 7 and 5yrs) had an amazing time at Crystal Sunset last week! The hotel was spotlessly clean with everything to make our stay a comfortable one, including a daily refilled minibar in the rooms. The hotel is in a great location with shops nearby and a short journey to the beach. The children loved the pool and waterslides (water a bit cold but they got used to it). There was always sunbeds available, no need to wake up early to secure beds. The food during the day was excellent, it was more to our preference with children varying in age. There was a selection of foods each day at lunch made to your liking infront of you by the chefs such as burgers, hotdogs, pasta dishes and kebabs. There is an onsite patisserie for cakes, waffles and ice-cream too. The evening selection was very culturally diverse. Probably not suited to fussy eaters but if you're adventurous, the food all tasted good. This was a buffet style set up unlike during the day when a chef prepared food infront of you at the snack bars. We always found something to eat. Staff were all polite and hardworking and always ready to assist. There were a few workers from the spa and salon who would walk around the pool giving out flyers but they didnt persist if you said "no thank you". Take euros if you're going to take advantage of the clothing and other services available in and outside the hotel as lira isn't the preferred currency. The evening entertainment was varied in locations around the hotel. Some nights there were shows at the amphitheatre and other nights there were themed parties such as a butterfly themed and barbie themed on the grass area. Its a great set up with plenty of photo opportunities. We thoroughly enjoyed our stay at Crystal Sunset and would definitely return again. Thank you for a wonderful stay!

Bad bits: really under staffed. Went numerous times to ala carte restaurants and empty tables covered in food and plates not cleaned away. Never were they full but you stand there waiting for a table and get completely ignored. Waited a couple of times for over 15 minutes and ended up walking away and going out to eat. Some staff not very friendly. Yagmuz works on the Bar in the reception and she is so blatantly rude to everyone she serves. No drinks are ever tidied away around the pools, again.. due to being under staffed. Good bits: great waterslides & pools. Plenty of variation of food and all generally really nice from the buffet restaurants. Loads of different bars to choose from. Rooms very clean and cleaned every day. Great location opposite loads of shops. 24/7 restaurant open for late night food which is good. Kids really enjoyed themselves on the holiday, I would visit again, the kids have loved it but several things let the place down for a 5* hotel.

Exceptionally clean and well designed hotel, location is great for "side" The hotel is stunning , everything so well thought out, food in main restaurant was reasonably good , the la carte , lovely set up and restaurants but so badly staffed , unhappy people serving you and lacked waitresses. So that was very disappointing. Slides are great and lifeguards are amazing especially head lifeguard , really great people 👍 Rooms are Exceptional, we had a brilliant time , entertainment was as expected, not great but they did try But they did set up a couple of parties and they really did go all out. Beach was the most disappointing thing, very badly maintained , and area around really run down, and cannot get alcohol drinks at beack bar that you require to get a bus to... All in all if you want a holiday where everything is there then this Is the place just a little disappointing In areas as if the negative things were slightly improved this holiday would be absolutely perfect .

I had amazing experience thanks to incredible entertainment team . From the moment we arrived they brought nonstop energy creativity and enthusiasm that truly elevated our stay Whetever it was daytime activities evening shows or spontaneous games by pool