Cypress Pointe Resort

The first night was really rough in the studio room on the ground floor. They were accommodating and eventually got me into a larger space and not on the ground floor. It is cute, the staff is very friendly and for a two bedroom apartment style vacation rental, it’s very well worth it. Thank you to the staff and especially Santiago for helping with the situation. Thank you.

I booked this birthday trip through AFVC and was thrilled with the results! Cypress Pointe Resort treated me and my family with great kindness and courtesy, from the moment of check-in right through our departure. Our 2-bedroom first-floor suite was located across the parking lot from the Volcano Pool, making it easy for my great-nieces to enjoy the pool daily! Just perfect! Near Disney Springs, too, so it was an ideal location!

This is an interesting property that is part of the Hilton timeshare program. I was in town for business and brought my wife with me - making our stay more of a couple's stay. It could have been a great property, but for reasons I will explain, I knocked it down a peg. To begin, I try to rate hotels based on what they are supposed to be. A full service Hilton will have different standards applied than a Hampton Inn. This property is unique, in that it is designed for a longer stay with an apartment complex feel. These are walk-ups (no elevators) so be warned. Additionally, the room we had was fitted with a massive garden tub in the center. Normally, my wife would be thrilled, but it cuts into available space. The location is great. You are near a ton of restaurants and a convenient Target, Winn Dixie, and ABC stores for those last minute items. The grounds are clean and the staff is friendly. Juliet was very nice at the front desk. We ALMOST took Olga up on the time share introduction, but chose not to do so for one key reason: they have an over-the-top weather safety policy, whereby the pools shutdown 30 minutes before and reopen 30 minutes after any sign of rain. This is Florida. Rain is a daily occurrence. I can honestly say that every single day our pool was closed for at least a few hours. It is annoying. The volcano feature is cute. The pool is clean and well maintained. But be prepared not to use it that often. That was the only reason we chose not to explore the timeshare option. We did not want to buy something with a ridiculously sensitive rain/pool policy. The televisions are a little dated, too. Think old school cable versus some more modern options, like NetFlix equipped hotel TVs. Otherwise, the rooms are fine. One last point: the water pressure in the shower is brutally bad. The water comes out at very soft, trickle power. That was annoying. The club across the way is nice. There is a little Tiki Bar that serves "wine based" alcohols (no real drinks). The food is typical pool concession fare and OK. Overall, this is a good property that can use some quick upgrades and a reevaluation of its rain/pool policy.

My daughter and I spent a week here and had a wonderful time. The property was clean, the front desk was very helpful. The pool was being resurfaced and getting ready for summer during our stay but we had access to the property across the street. The pool was completed right before we left - due to open the following day - and it looked great. The rooms were spacious and comfortable, the kitchen was well equiped, and the ac blew nice and cold (super important during those 95+ degree days). I would hghly recommend and plan on returning in the future

I don't normally book hotels with only a good rating here, but I was so happy I did. The staff were so friendly, the hotel is very safe and in a nice area with shops nearby. The rooms are dated but clean and very large. The pool is big and plenty of sunbeds, They have shuttle buses to the parks. I will definitely be back.