I would have given 6 out of 5 if it was possible, this hotel is the best we've stayed at. On arrival and whilst checking in, we were brought welcome drinks, before being driven to our room in a golf buggy. The room was great, with everything you could ask for, and cleaned daily. The pools and outside areas were fantastic, with plenty of loungers around the pools, and seating at the bar. The food was excellent, with breakfast being menu ordered items and self serve buffet. There are two restaraunts to choose from for dinner, with most evening meals being up to 5 courses. We did try the spa, indulging in some massages, and that was lovely. The stand out thing about this hotel is the service, right from the reception desk, porters, cleaning staff, bar staff, but especially the restaraunt waiting staff. A big thank you to Zeitzam & Magi, they were so helpful and always smiling. And also a big thank you to Mary in the hotel shops, she was a star. All I can say is, we will definitely be returning, and cannot wait.