I’ve always believed Disney World was the most magical place on Earth—but after my recent stay, I know it. What started as a dream vacation turned into an absolute panic the moment I landed—I lost my phone at the airport. That phone had everything: my Google Wallet with all my cards, all my reservation confirmations, my email access—you name it. I was stranded, stressed, and unsure how I’d even check in, let alone enjoy the experience my son and I had been looking forward to. Enter the real-life heroes of this story: Matt, Juan, Mike and Emily from the resort staff. From the very beginning, they stepped up in ways I never could’ve imagined. They didn’t just offer help—they took charge, making me feel safe, supported, and somehow even optimistic. They worked tirelessly to help me recover my plans and offered the kind of assistance you rarely see anywhere else. And when it came time to check the airport’s lost and found? They personally arranged and paid for multiple taxi trips so I could get there and back. Yes—you read that right. They paid for it. And here’s the best part: thanks to their unwavering help, I finally found my phone! I was able to access everything again, and just like that—my holiday was saved. Because of their compassion, resourcefulness, and incredible Disney spirit, I didn’t just recover my trip—I ended up having the magical vacation I came for. They turned what could’ve been a nightmare into one of the most heartwarming, memorable parts of my Disney experience. Matt, Juan, Mike and Emily —thank you. You are the magic. Disney is lucky to have you, and so was I.