Just got back from a week stay at POFQ . Our family visits Disney once or sometimes twice a year. We usually stay Deluxe at either the Poly or WL. For this trip, I was looking for something a little more budget friendly, so we chose FQ based on good reviews. I have to say that I was very pleasantly surprised. The room was recently updated, really pretty, and immaculate (I'm super picky about cleanliness). Honestly, I don't think I've ever had a room this spotless on property. Customer service was amazing. So friendly, helpful and very quick to respond. From check-in, to the bell hop, to maintenance, everyone was so nice. I also called front desk just to see if I could request to have our beds made everyday and to have new towels dropped off, which they accommodated. Every night we'd come back to beautifully made beds with specials bows and towel animals. I haven't seen that in years in the deluxe hotels, so I was shocked to see it here. We were in one of the preferred buildings which was steps from the lobby, pool, food court and buses, however, the hotel is really compact so you'd be close to everything regardless of what building you're in. The buses were great... never waited more than 3 minutes for a bus going or coming back. I absolutely look forward to returning.