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Doubletree by Hilton San Juan

Puerto Rico, Puerto Rico
4 out of 5
Approx hotel star rating
Based on 3874 reviews

Official Description

Our Hotel's Policies Have Changed ” Weve updated our reservation and cancellation policies and extended Hilton Honors Points and status. All United States properties require face coverings in all indoor public areas for guests and team members. Please visit our dedicated COVID-19 page for the latest. Prior to travelling, please check the local government website for your destination to understand any local requirements or restrictions that may be in place.Daily Resort Charge will be added to the room rate and includes: Access to our Beach Club w/ lounge chairs, umbrellas & beach towels, use of bicycles, in-room bottled water, guest internet access, business center services. The Hotel location is privilege, located near the popular Loiza Street were you will enjoy diverse gastronomic experiences and nightlife. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm Doubletree chocolate chip cookie on arrival. Stay within walking distance of sandy Ocean Park Beach and enjoy our Beach Club that includes exclusive reserve area, chairs and towels (free transportation to beach area). Relax in in the private courtyard with an outdoor pool with whirlpool or unwind with a spa treatment at Cloud Spa. Work out in the 24-hour fitness center, featuring cardio equipment and free weights. Contemporary guest rooms and executive accommodations include in-room conveniences like a 43-inch LG flat-screen TV, Wi-Fi access, microwave, mini-fridge, and plush king- and queen-sized beds for a comfortable night's sleep

Amenities

  • Waterskiing
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Table tennis
  • Fitness
  • Horse riding
  • Billiards
  • Bowling alley
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre

Room Prices & Availability

Rooms

1 / 3

Double 1 Queen With 1 Murphy Garden View

Bedroom : Double bed 131-150 width (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 5

Double 1 King Bed Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 3

Double 1 King Corner Mobility Accessible Ri Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 10

Double 1 King Bed Corner Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 2

Double 1 King Bed Higher Floor

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 3

Double King Bed Non Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 5

Double Non Smoking

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 5

Double Queen Bed Non Smoking

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 7

Double 1 Queen Bed With 1 Murphy Bed Double

Bedroom : Queen-size bed 150-154 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 9

Double 1 Queen With 1 Murphy Bed Balcony Room

Bedroom : Queen-size bed 150-154 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 2

Double 1 Queen Bed

Bedroom : Queen-size bed 150-154 width (1 unit)
+ More
1 / 5

Double 1 Queen Bed

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 5

Double 1 Queen Bed With 1 Murphy Bed Double

Bedroom : Queen-size bed 150-154 width (1 unit) or Double bed 131-150 width (1 unit)
+ More

Double Standard

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More
1 / 4

Double 1 King Bed Balcony Pool View

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • TV
  • Radio
  • Mini fridge
  • Tea and coffee making facilities
  • Carpeted floors
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

+ More

Double Garden View

+ More

Double Accessible

+ More

Double Accessible

+ More

Double King Size Bed

+ More

Double King Size Bed

+ More

Double Non Smoking

+ More

Double Queen Size Bed

+ More

Double Queen Size Bed

+ More

Double Or Twin Standard

+ More

Room Run Of House

+ More

Statistics & Profile

  • Year of most recent renovation : 2008
  • Total number of rooms : 184
  • Number of floors (main building) : 6
  • Annexe (s) : 1
  • Number of floors (annexe) : 3
  • Single rooms : 106
  • Double rooms : 72

Doubletree by Hilton San Juan is booked in hotel categories: Business hotels, Hotels with charm, Green Hotel and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 28 USD Per unit/night
  • 24-hour reception
  • Check-in hour from 16:00:00 to 00:00:00
  • Check-out hour from 11:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi*
  • Car hire
  • Secure parking
  • Valet parking*
  • Room service
  • Laundry service*
  • Launderette
  • Bicycle hire service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security*
  • Bellboy service*
  • Air conditioning in public areas
  • Hotel safe
  • Lift access*
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room*
  • Clothes dryer
  • Bikes available

Activities

  • Waterskiing*
  • Jet ski*
  • Diving*
  • Windsurfing*
  • Sailing*
  • Table tennis*
  • Fitness
  • Horse riding*
  • Billiards*
  • Bowling alley*
  • Tennis*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room : 5
  • Projector
  • Printer*
  • Photocopier
  • Business centre
  • Audio-visual equipment rental*
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Casino*
  • TV lounge
  • Game room
* Some services shall be paid at the establishment

Meals

  • Picnic

Tripadvisor Reviews

Tripadvisor traveller rating

3874 reviews

Traveller rating

Excellent
2394
Very good
1029
Average
284
Poor
101
Terrible
66

Rating summary

Sleep Quality4.5
Location4.3
Rooms4.4
Service4.6
Value4.3
Cleanliness4.7

Recent Tripadvisor reviews

MakenzeeC

 

Top-Notch Hospitality

30 Jun 2025
We had an amazing stay at the DoubleTree in San Juan! From the moment we arrived, the service was top-notch—especially from the valet team. William went above and beyond to make us feel welcome. Not only was he incredibly friendly and efficient, but he also gave us some of the best dinner recommendations that made our trip even more memorable. It’s clear he genuinely cares about guests having a great experience. Thanks to William and the rest of the team!

O9712TKkathleenb

 

Paradise

30 Jun 2025
Friendly and welcoming staff. The room was attended to daily and we were given fresh towels and bottled water. Pierre Cafe served a variety of appetizers, meals and drinks to satisfy everyone’s palette. Free coffee for guests. Guests had unlimited access to a clean pool, hot tub and fitness center. Valet services included a free ride to the beach, access to chaises and towels and a wealth of information about the area’s attractions. William, a valet, was especially helpful in guiding us towards the best experiences. I would highly recommend.

717sabrinai

 

Double Tree by Hilton San Juan Experience

30 Jun 2025
Excellent customer service, rooms were clean and beds are comfy. Best experience was with William in Valet parking! He was extremely helpful, pleasant and made things very smooth with a terrible situation with our rental car, five thumbs up!!!

jaishalizr

 

Amazing stay !

30 Jun 2025
The customer service was amazing. I have never stayed in a hotel by myself and didn’t know the first step to take . They helped me from the very beginning. I want to make a shout of for William from the valet parking he did an amazing job making me feel welcome and helping me with my car and luggage in a very pleasant way. I would definitely come back here and will recommend to anyone . Thank you so much for your hospitality.

R2018PEbobbyl

 

DoubleTree San Juan

30 Jun 2025
William was the best. Great valet and had a lot of knowledge on where to go and Great restaurants. The hotel was 5 star. Everyone at the hotel was super nice and very accommodating. The bar had great drinks. Excellent room with a coffee maker which was even better.

Tripadvisor Overview

The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico's capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU).

More Hotel Information

To take into account

  • Non-smoking establishment*

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return