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DoubleTree Resort & Spa by Hilton Ocean Point-N. M

Miami, United States
4 out of 5
Approx hotel star rating
Based on 2438 reviews

Official Description

The DoubleTree Resort & Spa by Hilton Ocean Point-N. M is a full-service, beachfront resort hotel situated between the Bal Harbour and Aventura areas of the northern section of Miami Beach. Ideally located in sunny south Florida, the Ocean Point Resort is less than 30 minutes from either Miami International Airport (MIA) or Fort Lauderdale / Hollywood International Airport (FLL). This expansive resort hotel features spacious guestrooms and one- or two-bedroom condo-style suites with fully equipped kitchens. Our comfortable accommodations include a refrigerator, wet bar, microwave, washer and dryer, high-speed internet access, and panoramic ocean views from most guest rooms. Most rooms and suites have a private balcony. Dine overlooking the Atlantic Ocean in the Vue Bistro + Terrace restaurant, serving a la carte breakfast daily. Visit the Poolside Market for a cafe-style breakfast Proudly Serving Starbucks. The Poolside Ocean Bar & Grille serves lunch and libations on the Beach Club Level. In the evening, the Terrace Bar services a bar menu accompanied by handcrafted cocktails, local craft beer, and wine. For special events or social occasions, our versatile meeting rooms and outdoor terraces can accommodate up to 300 guests. Allow our talented professionals to create your dream wedding reception in the most spectacular atmosphere.

Amenities

  • Fitness
  • Billiards
  • Tennis
  • Steam bath
  • Hot tub
  • Hairdressing salon
  • Pool
  • Sun loungers
  • Casino
  • TV lounge
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Laundry
  • Safe
  • Lift
  • Terrace

Room Prices & Availability

Rooms

1 / 4

Double 2 Double Beds Mobility Access W/Tub-Standard

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 5

Double 2 Dbl Bed Part Ocean View Balcony-Standard Ns

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Shower : 1
  • Kitchen
  • Fridge
  • Microwave
  • Individually adjustable air conditioning
  • Balcony
  • 220V power supply
  • Room size (sqm) : 85
  • Wi-fi
  • TV
* Some services shall be paid at the establishment
+ More
1 / 5

Double 2 Double Beds Partial Ocean View-Standard Rm

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8

Double Standard 2 Double Beds - Partial Ocean View Balcon

Bedroom : Double bed 131-150 width (2 units) or Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • Radio
  • Internet access
  • Kitchenette
  • Mini fridge
  • Microwave
* Some services shall be paid at the establishment
+ More
1 / 5

Suite 1Kg-1 Bdrm Ste Part Oceanvw Mob Acc R/I Shwr

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 88
  • Number of bedrooms : 1
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite 1Bdrm - 1 King Bed - Partial Ocean View Balcony

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Direct dial telephone
  • Radio
  • Internet access
  • Kitchenette
  • Fridge
  • Microwave
* Some services shall be paid at the establishment
+ More
1 / 11

Suite 1 King/2 Dbl-2 Bedroom Ste Ocean View Balcony

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom 2: Queen-size bed 150-154 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 84
  • Number of bedrooms : 2
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8

Suite 1Kg/2Dbl-2 Bedroom Suite- Mob Access Ri Shwr

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 84
  • Number of bedrooms : 2
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 9

Suite 1Kg/1Qn-2Bdrm Ste Part Ocnvw Mob Acc Ri Shwr

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 84
  • Number of bedrooms : 2
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 11

Suite 1King/1Queen-2 Bedroom Ste Partial Oceanview

Bedroom : Queen-size bed 150-154 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 84
  • Number of bedrooms : 2
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite 2 Bdrm 1 King/1 Queen Bed Partial Ocean View Balco

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Internet access
  • Living room : 1
  • Room size (sqm) : 139
  • Number of bedrooms : 2
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8

Suite 2 Bdrm 1 King / 2 Double Beds Ocean View Balcony

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (1 unit)

Facilities

  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Radio
  • Internet access*
  • Kitchen utensils, plates & cups
  • Kitchen
  • Fridge
  • Microwave
  • Washing machine
* Some services shall be paid at the establishment
+ More
1 / 10

Suite King/1Queen/2Dbl- 3 Bedroom Suite Ocean View

Bedroom 3: King-size bed 150-183 width (1 unit)
Bedroom : Double bed 131-150 width (2 units) or Queen-size bed 150-154 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 139
  • Number of bedrooms : 3
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite 1 King 1Bdrm Suite Partial Ocean View Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Shower : 1
  • Bathtub : 1
  • Hairdryer
  • Internet access
  • Kitchen
  • Fridge
  • Microwave
  • Balcony
  • 220V power supply
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 13

Suite 1King/2 Dbl-2 Bdrm Ste Part Oceanview Balcony

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Shower : 1
  • Bathtub : 1
  • Internet access
  • Kitchen
  • Fridge
  • Microwave
  • Individually adjustable air conditioning
  • Balcony
  • 220V power supply
  • Room size (sqm) : 175
* Some services shall be paid at the establishment
+ More
1 / 7

Suite 1 King 1Bdrm Suite Partial Ocean View Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Living room : 1
  • Room size (sqm) : 88
  • Number of bedrooms : 1
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Apartment Two Bedrooms

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double With Balcony

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Side Sea View With Balcony

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View King Bed

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Queen Size Bed

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Double Or Twin Partial Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Room Two Double Beds

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Room Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Side Sea View One Bedroom

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Two Bedrooms

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite King Bed Two Bedrooms

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Side Sea View Two Bedrooms

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Sea View Two Bedrooms

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Accessible

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Accessible King Size Bed

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite King Bed With Jacuzzi

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite 1 King 1Bdrm Suite Partial Ocean View Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Partial Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Partial Ocean View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Side Sea View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Two Beds

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Suite Partial Sea View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Twin Partial Sea View

Facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2014
  • Total number of rooms : 155
  • Number of floors (main building) : 27
  • Double rooms : 32
  • Suites : 97

DoubleTree Resort & Spa by Hilton Ocean Point-N. M is booked in hotel categories: Business hotels, Beach hotels and Green Hotel.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 35 USD Per unit/night
  • Electric vehicle charging station*
  • 24-hour reception
  • Check-in hour from 16:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Wi-fi 9.95 USD Per unit/night
  • Car hire*
  • Secure parking*
  • Valet parking*
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop*
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers*
  • Luggage room*
  • Oven
  • Dining area
  • Clothes dryer
  • Private beach area
  • Towels and bed linen

Activities

  • Fitness
  • Billiards*
  • Tennis*

Health and beauty

  • Steam bath*
  • Hot tub*
  • Hairdressing salon*

Business

  • Conference room : 3
  • Meeting room : 5
  • Projector*
  • Conference hostess*
  • Printer*
  • Photocopier*
  • Business centre
  • Audio-visual equipment rental*
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area*
  • Highchairs
  • Poolside snack bar*
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Sun loungers*
  • Casino*
  • TV lounge
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Desk

Meals

  • Breakfast
  • Breakfast served to the table
  • Continental breakfast from 06:30:00 to 11:00:00
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner

Tripadvisor Reviews

Tripadvisor traveller rating

2438 reviews

Traveller rating

Excellent
922
Very good
757
Average
353
Poor
194
Terrible
212

Rating summary

Location4.5
Sleep Quality4.1
Rooms3.9
Service4.0
Value3.7
Cleanliness3.9

Recent Tripadvisor reviews

G5881AYrafaelc

 

Isa at Hilton Cabana was excellent!

30 Jun 2026
Had an excellent day with a resort pass, Isa in valet parking was outstanding with every detail she gave. I will recommend this place because of her.

jaheiml2026

 

Valet review

30 Jun 2026
Isayana the valet was the best, she went over and beyond for me and my family we really appreciated her service. For sure coming back !!

glendagO6333VN

 

Parking issue

31 May 2026
Everything was perfect, the only thing I didn’t like was that even if you pay all-day parking my family couldn’t leave to have dinner and come back without having to pay again.

670rickiem

 

hotel royal decameron tafoukat

31 May 2026
location to this lovely hotel is excellent and the rooms are lovely and remade daily don't refill tea and coffee but can get at the restaurant done some lovely excursions the only problem is with the entertainment team for when the entertainment came out and performing the entertainment team kept speaking in French and this was every night we had a few words with the entertainment team but with no prevail entertainment team is the problem

shaunas688

 

Hotel room bait and switch

31 May 2026
If I could rate this place and Hilton -5 I would. This hotel scams people using bait and switch tactics when reserving a room through the Hilton app. We have been long time Hilton honors members, my husband has for the last 20 years used Hilton Hotels when traveling for work and we are Hilton AMEX Card holders. We have been completely Hilton brand loyal. This unresolved issue changes that for us. We went on our Hilton app to book a room, and during the booking process, we were offered an upgrade for a little more money which we selected to take. We discovered after going into the app several days later that we were not booked for the paid upgrade room - we were booked for a room I never would have selected to stay in. This is classic bait and switch by Hilton. We’ve called the hotel. We’ve chatted with the hotel. The hotel requested an email of the screenshot we took during the booking process which we did twice. Nobody ever called us back from the hotel or responded to the emails they requested we send. So today we called Hilton to try and resolve the the bait and switch issue. My husband spent an hour with them on the phone. Nobody is willing to even look at the evidence of the bait and switch that they pulled. In fact, Hilton didn’t offer any type of resolution for the issue so at this point we just want our money back. This has been a horrible experience with Hilton and this hotel. Weekend getaway is definitely ruined because of this. And NO ONE at Hilton cares. I want to be clear - their system NEVER ONCE NOTIFIED US that the room was no longer available during the booking process. We have never experienced anything like this with Hilton, but now we will be canceling our Hilton credit card and gifting our points away because this is just insane. We’ll find another hotel chain to work with going forward.

Tripadvisor Overview

Stay at the DoubleTree by Hilton Ocean Point Resort & Spa - North Miami Beach and experience breathtaking views of the ocean. Located in beautiful Miami Beach, our resort offers direct access to the Atlantic Ocean. Nearby you will find many of Miami's finest shops, restaurants and attractions. Several restaurants and malls are within walking distance of our hotel. Both cruise ports, Miami International Airport (MIA) and Fort Lauderdale - Hollywood International Airport (FLL) are within 30 minutes. Enjoy a warm welcome to our beachfront hotel with our signature chocolate chip cookie. All guest rooms and suites have a partial or full ocean views. Our Standard Studios include a mini-refrigerator and microwave. All suites have a full kitchen for that full home experience. Relax by the pool with ice-cold beverages and snacks or enjoy continental cuisine at The View Restaurant. Escape with a massage in our spa.

More Hotel Information

To take into account

  • Deposit on arrival
  • Early departure*
  • Non-smoking establishment*
  • Minimum check-in age : 21

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return