We didn’t just stay at The Address Dubai Mall — we lived a moment suspended in time. From the moment we arrived, everything flowed with elegance: the seamless check-in, the peaceful atmosphere, and of course, that unreal view of the Burj Khalifa from the infinity pool. Day or night, it leaves you speechless. But the real magic came with Maria Cenas from the Guest Experience team. Maria didn’t just welcome us — she took care of us like family. Discreet, warm, genuinely kind, she anticipated everything before we even had to ask. She made sure every detail of our stay felt personal: from room arrangements to heartfelt little touches that made our children smile, and made my wife’s birthday feel truly special. She was everywhere and nowhere at once — the kind of presence that transforms a hotel experience into a lifelong memory. Each morning, we looked forward to the incredible breakfast: fresh juices, à la carte treats like avocado toast, French toast, waffles and more, beautifully presented and full of flavor. We felt spoiled in the best possible way. Being directly connected to the Dubai Mall was a luxury of its own — but having a sanctuary of calm just steps away from the world’s biggest shopping hub? That’s something rare. If you plan to stay here — and you should — ask for Maria. Let her guide your experience. Trust me: you’ll feel the difference. Thank you, Maria. Thank you to the whole team. We came for a hotel. We left with a memory.