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Dreams Natura Resort & Spa

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 4508 reviews

1 / 50

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Official Description

This sophisticated hotel is located 10 minutes away from Cancun International Airport, this family-friendly beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. At Dreams Natura , guests will enjoy the benefits of Unlimited-Luxury® where everything is included and no wristband or gratuities are required — 9 restaurants and 6 bar options are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café and an ice cream parlor.

Amenities

  • Sailing
  • Aerobics
  • Fitness
  • Volleyball
  • Beach volleyball
  • Tennis
  • Tobogganing
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers

Room Prices & Availability

Rooms

1 / 4

Junior Suite Junior Suite Ocean View King

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Minibar
  • Ironing set
  • Desk
  • Living room : 1
  • Wheelchair-accessible
  • Fan
  • Safe
  • Room size (sqm)
  • Balcony
  • Wi-fi
* Some services shall be paid at the establishment
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1 / 6

Suite Preferred Club Junior Suite Ocean View King

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm)
  • Wake-up service
  • Tea and coffee making facilities
  • Desk
  • Bluetooth speaker
  • Slippers
  • Living room : 1
  • Wi-fi
  • Balcony
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 3

Room Run Of The House

Living room : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Wake-up service
  • Minibar
  • Wi-fi
  • Balcony
  • Room size (sqm)
  • Safe
  • Disability-friendly bathroom
  • Fan
  • Extra beds on demand
* Some services shall be paid at the establishment
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Junior Suite Room Of The House

Bedroom : Queen-size bed 150-154 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Fan
  • Desk
  • Disability-friendly bathroom
  • Safe
  • Ironing set
  • Wi-fi
  • Wheelchair-accessible
  • Room size (sqm)
  • Balcony
  • Living room : 1
* Some services shall be paid at the establishment
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1 / 5

Suite Preferred Club Master Suite Ocean View

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Wi-fi
  • Balcony
  • Safe
  • Wheelchair-accessible
  • Room size (sqm)
  • Living room : 1
  • Desk
  • Minibar
  • Fan
  • Ironing set
* Some services shall be paid at the establishment
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1 / 4

Junior Suite Junior Suite Tropical View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Individually adjustable air conditioning
  • Hairdryer
  • Fan
  • Living room : 1
  • Desk
  • Wake-up service
  • Alarm clock
  • Ironing set
  • Minibar
  • Cable TV
* Some services shall be paid at the establishment
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1 / 4

Junior Suite Junior Suite Swim Up Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Fan
  • Housekeeping
  • Living room : 1
  • Desk
  • Wake-up service
  • Ironing set
  • Minibar
  • Cable TV
  • Wi-fi
  • Balcony
* Some services shall be paid at the establishment
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1 / 5

Junior Suite Junior Suite Ocean View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Fan
  • Safe
  • Smoke detector
  • Room size (sqm)
  • Wi-fi
  • Cable TV
  • Bathroom : 1
  • Minibar
  • Ironing set
  • Balcony
* Some services shall be paid at the establishment
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1 / 4

Junior Suite Room Of The House

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Ironing set
  • Minibar
  • Wi-fi
  • Balcony
  • Room size (sqm)
  • Safe
  • Disability-friendly bathroom
  • Fan
  • Wheelchair-accessible
  • Living room : 1
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Preferred Club Junior Suite Partial Ocean View K

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Fan
  • Housekeeping
  • Bathrobes
  • Living room : 1
  • Desk
  • Wake-up service
  • Ironing set
  • Minibar
  • Cable TV
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Junior Suite Partial Ocean View

Facilities

  • Fan
  • Wheelchair-accessible
  • Living room : 1
  • Desk
  • Ironing set
  • Minibar
  • Wi-fi
  • Balcony
  • Room size (sqm)
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Preferred Club Ocean Front Double

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Wi-fi
  • Disability-friendly bathroom
  • Desk
  • Wheelchair-accessible
  • Safe
  • Balcony
  • Room size (sqm)
  • Living room : 1
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite Tropical View King

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Fan
  • Housekeeping
  • Living room : 1
  • Desk
  • Wake-up service
  • Ironing set
  • Minibar
  • Cable TV
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Preferred Club Junior Suite Ocean View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Individually adjustable air conditioning
  • Hairdryer
  • Shower
  • Safe
  • Room size (sqm)
  • Balcony
  • Tea and coffee making facilities
  • Slippers
  • Wi-fi
  • Bluetooth speaker
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite Partial Ocean View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Alarm clock
  • Hairdryer
  • Smoke detector
  • Wake-up service
  • Desk
  • Room size (sqm)
  • Living room : 1
  • Cable TV
  • Shower
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Family Junior Suite Ocean View

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Hairdryer
  • TV
  • Wheelchair-accessible
  • Housekeeping
  • Turndown service
  • Living room : 1
  • Desk
  • Wake-up service
  • Extra beds on demand
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Preferred Club Master Suite Ocean Front

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Fan
  • Desk
  • Living room : 1
  • Wheelchair-accessible
  • Disability-friendly bathroom
  • Safe
  • Room size (sqm)
  • Balcony
  • Wi-fi
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Preferred Club Junior Suite Partial Ocean View K

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Balcony
  • Wheelchair-accessible
  • Room size (sqm)
  • Hairdryer
  • Safe
  • Living room : 1
  • Wi-fi
  • TV
  • Desk
* Some services shall be paid at the establishment
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Triple Standard

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Junior Suite Run Of House

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Junior Suite Ocean View

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Single Standard

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Suite Ocean View

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Suite Club

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Double Or Twin Standard

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Double Club Ocean Front

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Suite Ocean View

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Room Run Of House

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Suite King Size Bed

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Double Run Of House

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Junior Suite With Views

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Suite Club Ocean Front

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Junior Suite Club

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Junior Suite With Views

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Double Standard

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Quadruple Standard

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Quadruple Standard

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Junior Suite Standard

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Quadruple Standard

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Suite Club King Bed

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Suite Presidential

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Triple Standard

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Double Or Twin Standard

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Suite Honeymoon

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Junior Suite Club Ocean View

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Junior Suite With Views

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Room Standard

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Family Room Ocean View

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Double Or Twin Standard

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Junior Suite Partial Ocean View

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Junior Suite Club King Bed

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Room Standard

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Junior Suite Ocean View

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Double Standard

Facilities

  • Fan
  • Wheelchair-accessible
  • Desk
  • Safe
  • Minibar
  • Wi-fi
  • Balcony
  • Room size (sqm)
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite Club

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Junior Suite Two Double Beds

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Suite King Size Bed

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Statistics & Profile

  • Total number of rooms : 553

Dreams Natura Resort & Spa is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Pet friendly Hotels, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Sailing
  • Aerobics
  • Fitness
  • Volleyball
  • Beach volleyball
  • Tennis
  • Tobogganing
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers

Amenities and services

  • Small pets allowed (under 5 kg)* 65 USD Per person/night
  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 23:45:00
  • Check-out hour from 12:00:00
  • Late Check-out*
  • Wi-fi*
  • Car hire*
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Shop*
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Grill/BBQ
  • Private pool : 4
  • Towels and bed linen

Activities

  • Sailing
  • Aerobics
  • Fitness
  • Volleyball*
  • Beach volleyball
  • Tennis
  • Tobogganing

Health and beauty

  • Sauna*
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room : 3
  • Photocopier
  • Business centre*
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 8
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Show cooking*
  • Swim-up bar
  • Air conditioning in Restaurant
  • 24h dining café : 1

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
  • Nightclub
  • Waterpark
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and lunch
  • All inclusive
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

4508 reviews

Traveller rating

Excellent
2995
Very good
672
Average
369
Poor
202
Terrible
275

Rating summary

Sleep Quality4.3
Location4.1
Rooms4.3
Service4.4
Value4.1
Cleanliness4.4

Recent Tripadvisor reviews

CSMJO

 

Terrible Beachfront Property

30 Jun 2025
I have been to several Hyatt resorts in the Caribbean but never have I seen a beachfront this terrible. I have no words. I can deal with some seaweed here and there but here at Dreams Natura Cancun is the absolute worst. I am in a Preferred Oceanfront Suite but I am so discouraged when I come out on my balcony and look at the beachfront. I think Hyatt property managers need to get involved and correct this Dreams property of theirs. I am so discouraged and wish after one night here we could change properties. Hyatt this is one of your many properties, please attend to this beach at Dreams Natura Cancun immediately. I will never come back to this property. I will think twice when I decide to even book a vacation at any Dreams Cancun property. Hyatt property managers please come to the rescue and save this beachfront.

jeffreym750

Boca Raton, Florida

Best family trip yet

30 Jun 2025
We had an amazing family getaway. Our three kids, 11, 9,5 all had a blast. There was always something to do. The pools were amazing. The food and drinks were excellent. Special shoutout to our waiters Sergio, Manuel and Jonotan at the buffet who would always make sure we were taken care of.

124gusb

 

Great vacation , ready to come back

30 Jun 2025
Amazing time at the resort , all possible by chef Norma, Claudia, Silvana, Gustavo, Miriam , Lloselyn, Alfredo, Gabriela, Lizeth at the lobby and Javier the server. They went above and beyond to make sure that our meals and drinks were unforgettable. Damian at the preferred pool was awesome! Always with the best yes, sure can do attitude! Cristian is the best server at the preferred pool, always ready ! . We Felt like home. The staff is friendly and polite. Look forward to come back ..

cheryljD4645CN

 

Destination wedding 🫶🏾

30 Jun 2025
We had an absolutely amazing time celebrating my bonus son Daniel's wedding to Domoah. The staff was wonderful, very friendly & accommodating. I would definitely recommend & can't wait to make a return trip!

Sunshine41248929119

 

Honest Review of Our Stay at Dreams Natura Resort & Spa

30 Jun 2025
We enjoyed many aspects of our stay at Dreams Natura — the resort grounds are beautiful, the staff are generally friendly, and there’s a nice variety of food and drink options. However, a few things took away from the experience. Our room sheets were dirty upon arrival, and housekeeping didn’t consistently provide turn-down service. One of the elevators was often out of service, which caused delays, and it was frustrating trying to secure a spot by the pool as many guests saved chairs early in the day. Overall, a decent stay, but some improvements are needed for a truly 5-star experience.

Tripadvisor Overview

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach. Located 15 minutes away from Cancun International Airport This family-friendly beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required — 9 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café, and an ice cream parlor. For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge. There are endless exciting daytime activities like a water park and Rollglider ride, one main pool, a lazy river, a splash pool for children, Explorer’s Club for Kids, Core Zone Teens Club and the Dreams Spa by Pevonia® We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMR® Collection property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMR® Collection CleanComplete Verification™ in your favorite browser.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return