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Dreams Sands Cancun

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 12572 reviews

1 / 31

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Official Description

Situated upon a white-sand beach in the heart of Cancun's hotel zone, Dreams Sands Cancun Resort & Spa is also 10 minutes' drive from the city centre. Guests are offered with gourmet dining, bars and nightlife entertainment, plus 2 swimming pools. Guests will be able to choose between 9 different restaurant options, all offering gourmet cuisine. Four festive bars and lounges will serve a wide menu of unlimited top-shelf spirits. Cancun International Airport can be reached in a 25-minute drive.

Amenities

  • Aqua fit
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf
  • Darts
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon

Room Prices & Availability

Rooms

1 / 2

Double Deluxe Partial Ocean View King

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom
  • Shower
  • Individually adjustable air conditioning
  • Fan
  • Hairdryer
  • Room size (sqm) : 34
  • TV
  • Cable TV
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Preferred Club Corner Suite Ocean Front King

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • TV
  • Fan
  • Minibar
  • Hairdryer
  • Safe
  • Room size (sqm) : 33
  • Bathrobes
  • Slippers
  • DVD player
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Suite

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • TV
  • Tea and coffee making facilities
  • Fan
  • Hairdryer
  • Living room : 1
  • Room size (sqm) : 67
  • Slippers
  • Minibar
  • Shower
  • Bathroom
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 34
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Preferred Club Honeymoon Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Balcony
  • Make-up mirror
  • Tea and coffee making facilities
  • Alarm clock
  • Radio
  • Bathrobes
  • Ironing set
  • Wheelchair-accessible
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 3

Double Preferred Club King Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Safe
  • Individually adjustable air conditioning
  • Fan
  • Hairdryer
  • Room size (sqm) : 46
  • TV
  • Cable TV
  • Balcony
  • Make-up mirror
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Preferred Club Ocean View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Wheelchair-accessible
  • Shower
  • Mini fridge
  • Radio
  • Bathroom
  • Cable TV
  • DVD player
  • Ironing set
  • Slippers
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Deluxe Partial Ocean View Double

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Wheelchair-accessible
  • Shower
  • Wake-up service
  • Bathrobes
  • Ironing set
  • Radio
  • Make-up mirror
  • Alarm clock
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2

Double Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Bathrobes
  • DVD player
  • Alarm clock
  • Slippers
  • Wheelchair-accessible
  • Room size (sqm) : 33
  • Ironing set
  • Hairdryer
* Some services shall be paid at the establishment
+ More

Room Deal Of The Day

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • TV
  • Individually adjustable air conditioning
  • Fan
  • Minibar
  • Hairdryer
  • Safe
  • Room size (sqm) : 38
  • Bathrobes
  • Slippers
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 2

Double Deluxe Partial Ocean View King With Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 34
  • TV
  • Shower
  • Wake-up service
  • Slippers
  • DVD player
  • Minibar
  • Bathroom
  • Mini fridge
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View Double

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 34
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Preferred Club Double Ocean Front

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Mini fridge
  • Bathroom
  • DVD player
  • Slippers
  • Individually adjustable air conditioning
  • TV
  • Room size (sqm) : 44
  • Safe
  • Living room : 1
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 2

Double Run Of The House

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Bathrobes
  • Minibar
  • Number of bedrooms : 1
  • Radio
  • Alarm clock
  • Mini fridge
  • Wake-up service
  • Wheelchair-accessible
  • Ironing set
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 2

Double Deluxe Ocean Front King

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 34
  • TV
  • Cable TV
  • Balcony
  • Make-up mirror
  • Tea and coffee making facilities
  • Ironing set
  • Alarm clock
  • Radio
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 2

Double Preferred Club Ocean View King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Safe
  • Hairdryer
  • Room size (sqm) : 43
  • TV
  • Cable TV
  • Balcony
  • Make-up mirror
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 2

Double Deluxe Ocean Front King With Balcony

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 34
  • TV
  • Shower
  • Wake-up service
  • Slippers
  • DVD player
  • Minibar
  • Bathroom
  • Mini fridge
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Deluxe Ocean Front Double

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Shower
  • Wake-up service
  • Bathrobes
  • Radio
  • Make-up mirror
  • Alarm clock
  • Cable TV
  • Balcony
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Grand Deluxe

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Room Deluxe Side Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Club Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Honeymoon

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Club King Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Double Or Twin Club Deluxe

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Honeymoon

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Villa With Private Pool

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Club

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Luxury

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Superior Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Room Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Club Deluxe

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Honeymoon

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Room With Balcony

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Capacity 6

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Double Ocean Front King Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Room Club Grand

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Room Run Of House

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Deluxe Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Deluxe Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Run Of House

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Deluxe With Views

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Ocean View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Club Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Resort View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Double Sea View With Balcony

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Double With Balcony

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Preferred Club Ocean View King With Balcony

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
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Suite Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Club Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double With Double Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Luxury Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe With Views

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Partial Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Or Twin Luxury

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Deluxe With Views

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Sea View King Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite Club Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Club

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Side Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite With Terrace

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Superior With Balcony

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Luxury Sea View

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Or Twin Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2014
  • Total number of rooms : 441
  • Number of floors (main building) : 11
  • Annexe (s) : 4
  • Single rooms : 154
  • Double rooms : 287
  • Suites : 4
  • Triple rooms : 437
  • Family rooms : 14

Dreams Sands Cancun is booked in hotel categories: Business hotels, Hotels with charm, Golf hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf
  • Darts
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Wi-fi*
  • Car hire
  • Transfer service
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Day-care centre
  • Babysitting service*
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area

Activities

  • Aqua fit
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf*
  • Darts

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Printer
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 7
  • Non-smoking area
  • Poolside snack bar
  • Swim-up bar

Entertainment

  • Outdoor freshwater pool : 2
  • Outdoor heated pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • All inclusive with alcoholic drinks top brands
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

12572 reviews

Traveller rating

Excellent
7632
Very good
2747
Average
1190
Poor
536
Terrible
468

Rating summary

Location4.6
Sleep Quality4.2
Rooms3.9
Service4.5
Value4.0
Cleanliness4.3

Recent Tripadvisor reviews

moonpalace

Altoona, Pennsylvania

Another amazing vacation!

30 Jun 2025
We had another amazing vacation at Dreams Sands! ALL the staff members were very nice as always! Never went hungry or thirsty. Spent most of the day in the pool to cool off and did actives with the entertainment team. They had a few new nightly shows! Where was very little seaweed to clean up. This is our 2nd home and planning to return soon! Go and enjoy like we do!

280isaach

 

Anniversary trip

30 Jun 2025
The trip was the greatest! There's so many of the staff that make the experience over the top. Fernando- preferred Magaly - preferred beach service Angel - preferred chairs Gerson - preferred beach service Federico - set up Mexican dinner and tequila Fernando - bar manager Alberto - set up wedding renewal dinner on beach Piero - preferred beach service Gustavo - preferred chairs All of these and more made the trip!! We had the crazy spacious beautiful honeymoon suite, magical dinner on the beach, special drinks and food at preferred beach and pool area. Will be going back with kids next time in July!

lonim497

 

Dreams Shattered

30 Jun 2025
I don't even know where to start. This was supposed to be a trip of a lifetime for myself and family. We have never been out of the US. We saved and planned for a year for this. We arrived and all was ok. We didn't get the welcome you see with the champagne. We arrived during the Mexican election which renders the weekend DRY. Wish we had known that. Anyway. Once in our rooms (Preferred Balcony with ocean view) that's where it started to fall apart. This hotel is old. Built in 2009, it's falling apart. Balcony door was broken. Room smelled like mold. The bathroom door was a glass swinging door with gaps at the top and bottom. Zero privacy. My daughters bathroom light leaked you as you're sitting on the toilet. Moving on to the outside, the preferred pool was small and packed full of kids so it wasn't really all that "special" not that anyone checked who was preferred or not. The main pool was quite empty, probably due to the many missing tiles that eventually cut my daughters foot pretty good. The food was good. I won't say great but it was alright. All the restaurants were annoyed when we came in with a family of 5, like it really put them out to have to find us a table. The staff seemed mostly annoyed and none of them could speak English very well (which I guess I figured they would considering a lot of Americans travel there) I asked one bartender for something "fruity made with vodka" and he mocked me by repeating what I said and made some nasty concoction and when I asked what it was he just said "it's a surprise" and walked off. We did end up complaining to our travel agent who got into someone's ear about our issues and they upgraded our rooms (after we had maintenance come in to take apart our shower for 30 minutes because it was leaking on the room below us) and honestly, even the upgrade wasnt all that great. It had a more private bathroom door but it was also broken with no handle. Not to mention the endless phone calls about attending their time share presentation. We declined every single day. They even found us in the lounge to try and sell us on it. We talked to many families there in passing who were also very disappointed. They said they have stayed at other "Dreams" and loved them so they thought this would be the same quality. I feel so cheated out of what was supposed to be unforgettable. I hear Dreams Vista is 1000% better. Unfortunately, I think this ruined it for us. I don't think I'm interested in being disappointed like this ever again.

Mobile25413147933

Denver, Colorado

Amazing Beach, Activities, and Restaurants

31 May 2025
Awesome: Beach - shallow, warm, clear, white sand - absolutely gorgeous. Service, food was very memorable for me at Mexican restaurant and Mediterranean restaurant. Lots of fresh fruit for a healthy eater like me. We slept very well each night. We loved the cabana's which were worth it. VIP lounge and area was great. Beach side service was fantastic. Enjoyed spa time, but agreed pricing was terrible- massages outside were awesome and much less pricey (near jet skiis). Very good staff that wants to do a great job. I loved the activities- dancing, zumba, and water zumba/aerobics with Lalani which gave this 5 stars for me. Art and entertainment also a show or event each night led by Angie, Emil, and others. They made it so fun! People: Brenda, Antonio from spa, Ahnai from gym, and Lorena were great. Lorena is amazing and we did the vacation club presentation to breathless hotel - because of her and got leisure cash. The premier area pool was amazing and cool. The male restaurant host was awesome. Great music. Very family friendly, all ages, lively! Not so great: Some of the service in buffet could be better. Very difficult for waiters to understand changes/special diet of my mom and one host was great and another female host was very rude about things and I had to get things for my mom myself. They need to be able to cater to special needs- some people go on vacation because they're not well and need special diet. The gym only had one working treadmill that was very outdated. They really need to update treadmill equipment for a 5 star hotel - they should have at least 3 and they should all work and be modern. Gym service was great, but outdated equipment/treadmills. The main pool was missing several tiles which hurt your feet. All pools close by 8pm.

NorthStar21379939913

 

Excellent Beach Experience

30 Jun 2025
Had a great experience! Food and drinks were very good quality. The beach is excellent for family with young children, for the elderly and or for non swimmers. Waves are tiny and it is shallow very far out. I would say the beach experience was top notch because of the above. Loved playing voleyball in the shallow water inside the ocean. Water wasnt very salty like other beaches i've been too and there was no Sargassum.

Tripadvisor Overview

Perfectly located along a stunning white sand beach in the heart of Cancun’s hotel zone, Dreams Sands Cancun Resort & Spa awaits you. You and your family will find beachfront an extraordinary all-inclusive resort, just steps from shops, restaurants, and bars 15 minutes from downtown Cancun where all the excitement happens. Located just 25 minutes from Cancun International Airport, guests can enjoy elegantly decorated rooms with stunning views of the Caribbean Sea, international gourmet restaurants, unlimited spirits in the various bars and lounges, a stretch of 200 meters of pristine beach, four swimming pools, a spa, state-of-the-art gym, Explorer’s Club for children, countless daytime activities and an exciting nightlife.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return