Our room and hallway above Restaurant had unbearable sewage smell, both TV's didnt work, shower flooded, no sink plug, curtain didnt fit patio door letting in light early in the morning. Complained to reception who fobbed us off for three days. Plug in air freshners were put in room and patio doors left open leaving our possessions insecure. Eventually moved room after one became free after insisting. New room no hot water intermittently and power cuts. Beach sunbeds put away and sunshades were removed while holiday makers still on the beach in the sun. Restaurant ran out of coffee and orange squash. Had only water offered one meal time. Stray cats allowed in restaurant. Reported all this to Tui rep also who didnt want to check our complaint. He believed us straight away. What an anniversary. Do yourself a favour and believe the other reviews.