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El Dorado Seaside Palms, By Karisma

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 14275 reviews

1 / 39

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Official Description

One award-winning resort, divided into two unique experiences – welcome to the AAA Four Diamond El Dorado Seaside Suites. This paradise is divided into two distinct sections, Palms and Infinity, each providing unparalleled experiences in Mexican hospitality. An adults-only oasis in Riviera Maya located at Kantenah Bay, El Dorado Seaside Suites is the perfect balance between tranquil luxury and endless opportunity for adventure. No matter in which section you choose to stay, you'll be able to indulge in all the luxuries of the Gourmet Inclusive® Experience. Impeccable cuisine, unlimited premium drinks, exciting activities, and award-winning service come together to provide an unmatched getaway in luxury. Enjoy access to 10 diverse restaurants, one of the largest spas in the Riviera Maya, beach and pool butlers, personal concierge, and our exclusive open-air sky terrace for weddings.

Amenities

  • Jet ski
  • Diving
  • Squash
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Bocce
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Room Prices & Availability

Rooms

1 / 4

Junior Suite Premium Swim Up Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View Premium Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Studio Presidential

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Luxury Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Beachfront Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Swim Up Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Junior Suite Premium Junior Suite

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2015
  • Total number of rooms : 380
  • Number of floors (main building) : 6

El Dorado Seaside Palms, By Karisma is booked in hotel categories: Business hotels, Beach hotels, Only adults, Hotels with spa and Sport hotels.

Facilities

Most popular facilities

  • Jet ski
  • Diving
  • Squash
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Bocce
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Wi-fi*
  • Local and international calls
  • Car hire
  • Transfer service*
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Gym
  • Luggage room

Activities

  • Jet ski*
  • Diving*
  • Squash
  • Aerobics
  • Fitness*
  • Basketball
  • Volleyball
  • Beach volleyball
  • Bocce*
  • Tennis*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room : 1
  • Projector*
  • Printer*
  • Photocopier
  • Business centre*
  • Audio-visual equipment rental*
  • Fax

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Game room
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Wi-fi*
  • Satellite TV
  • Radio
  • DVD player
  • Pay movies
  • Alarm clock
  • Ironing set
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Wake-up service
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks top brands
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

14275 reviews

Traveller rating

Excellent
10640
Very good
2312
Average
775
Poor
311
Terrible
236

Rating summary

Sleep Quality4.7
Location4.4
Rooms4.5
Service4.7
Value4.4
Cleanliness4.7

Recent Tripadvisor reviews

curtisa366

 

Great activities

30 Apr 2025
We did coconut painting and the table tennis tournament at the resort. We had a really good time at both. The reps for both activities, including Maria, Luiz & Jose, were all very good and helped make the activists very enjoyable for everyone! There were also a variety of other events, where there is something that everyone would enjoy.

luciee1233

Leicester, Leicestershire, England

Activities in the Hotel

30 Apr 2025
Came here for our honeymoon, we took part in the coconut painting with Maria, Luiz and Jose who were all really friendly and welcoming. We also took part in 2 table tennis tournaments and my husband won one and got a mini sombrero for the prize. Everyone was really helpful when we needed more colours for the coconut paining and it was interesting to learn that they get planted after to grow into coconut trees.

kamekoh2020

 

Reset and Relax

31 Mar 2025
The service was phenomenal, and they have a lot fun activities throughout the day to keep you entertained like beach volleyball! Thank you to Ángel, Luis, José for making beach volleyball so enjoyable and welcoming. Also, Eduardo was so kind at the Arrecifes restaurant. The food was quite enjoyable. The rooms looked slightly outdated, but still very nice. Definitely worth a stay!

Tripadvisor Overview

Located in Kantenah Bay Riviera Maya AAA has bestowed El Dorado Seaside Palms with their coveted Four-Diamond award and Forbes.com named it one of the most romantic resorts in the world. A romantic world surrounded by crystal blue waters, walkways, winds their way through lush gardens; hammocks are tucked awaya mid coconut palms. On the beach, you will find king-sized four-poster Bali beds, a signature Beachfront Sky Massages with a taste of colonial style, beautiful settings, and full relaxation in paradise, perfect for a romantic celebration. They will nd opportunities to discover one of the largest reefs in the Riviera Maya, archeological destinations as well as Eco Parks, natural Cenotes, sandy beaches, and Mayan culture; 90 mins from Cancun International Airport and only a short drive away from Playa del Carmen and Tulum.

More Hotel Information

To take into account

  • Only Adults
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return