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El Dorado Seaside Suites by Karisma

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 6422 reviews

1 / 21

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Official Description

This stunning, adults-only paradise located on Kantenah Bay is divided into two distinct sections, Palms and Infinity, each offering a unique experience in Mexican hospitality. Spread along a white sand beach, this all-suite, adults-only resort blends luxurious amenities and creative a la carte Gourmet Inclusive® cuisine with a cool boutique hotel ambiance. The 24-hour room service is included, as are the beverages and many other activities and services. The beautiful Naay Spa offers unique spa treatments like Sky Massages, couples massages and afternoons of relaxation in the steam room and saunas. At this property guests can enjoy the atmosphere of a boutique hotel and still have it all. Each of the suites features lovely décor and romantic double hot tubs for two, and all are just a few steps away from the beach. All rooms offer thoughtful touches like free minibar items and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free Wi-Fi and patios are standard, as are flat-screen TVs with cable channels.

Amenities

  • Banana boating
  • Diving
  • Canoeing
  • Table tennis
  • Fitness
  • Horse riding
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Surfing
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)

Room Prices & Availability

Rooms

Junior Suite Beach Front Junior Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Make-up mirror
  • DVD player
  • Hairdryer
  • Individually adjustable air conditioning
  • Fan
  • Alarm clock
  • Tea and coffee making facilities
  • Smoke detector
  • Pay movies
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Ocean Front Swim Up Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Honeymoon

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Safe
  • Ironing set
  • Hairdryer
  • Alarm clock
  • Pay movies
  • Balcony
  • Shower
  • Housekeeping
  • Minibar
  • Individually adjustable heating
* Some services shall be paid at the establishment
+ More

Junior Suite Premium Ocean View Junior Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Royal Infinity Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Pool Swim Up Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Luxury

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Studio Presidential

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Premium Junior Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite One Bedroom Presidential Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Premium Swim Up Junior Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Royal Infinity Swim Up Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Infinity Studio Presidential

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Royal Swim Up Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Swim Up Junior Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Beach Front

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 2

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Capacity 2

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Royal Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 3

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Luxury Junior Suite

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Honeymoon Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Safe
  • Radio
  • Hairdryer
  • Alarm clock
  • Pay movies
  • Balcony
  • Ironing set
  • Satellite TV
  • Housekeeping
  • Minibar
* Some services shall be paid at the establishment
+ More

Suite Honeymoon

Facilities

  • Room size (sqm) : 54
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2004
  • Total number of rooms : 192
  • Number of floors (main building) : 6

El Dorado Seaside Suites by Karisma is booked in hotel categories: Business hotels, Hotels with charm, Beach hotels, Green Hotel, Only adults, Hotels with spa and Sport hotels.

Facilities

Most popular facilities

  • Banana boating
  • Diving
  • Canoeing
  • Table tennis
  • Fitness
  • Horse riding
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Surfing
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Valet parking*
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Launderette*
  • Medical service*
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace*
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Private beach area
  • Library
  • Towels and bed linen*

Activities

  • Banana boating*
  • Diving*
  • Canoeing
  • Table tennis
  • Fitness
  • Horse riding*
  • Cycling / mountain biking
  • Basketball
  • Volleyball*
  • Beach volleyball
  • Billiards
  • Surfing
  • Tennis
  • Golf practice facility*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub*
  • Turkish bath (hamam)
  • Massage
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 1
  • Meeting room : 1
  • Projector*
  • Photocopier
  • Fax

Restaurant service

  • Café
  • Bar
  • Restaurant : 10
  • Non-smoking area
  • Smoking area*
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Sun loungers
  • Parasols
  • Children playground*
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi
  • Wheelchair-accessible

Meals

  • Breakfast
  • Buffet lunch
  • À la carte dinner
  • All inclusive
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

6422 reviews

Traveller rating

Excellent
4721
Very good
943
Average
406
Poor
182
Terrible
171

Rating summary

Sleep Quality4.5
Location4.4
Rooms4.5
Service4.6
Value4.2
Cleanliness4.7

Recent Tripadvisor reviews

melissaaP4192XP

Loves Park, Illinois

Entertainment

31 May 2025
We love the resort for all the activities with Benjamin and luana, they really know who have fun, also leandro, Abraham, Luis y angel , they have so much activities like movie, music trivia and more, the drink and food of the resort it a 10/10 our favorite one was Italian one

885darcyh

 

3 Hawkeyes and a Cyclone in Mexico

31 May 2025
The entertainment duo of Benjamin and Luana at the pool were a favorite of our crew because they were so much fun and had the pool crowd totally engaged! All of the resort staff was very friendly and accommodating! We had a great time and would come back again.

Y1619RTmichaelf

 

Perfect adults only holiday

31 May 2025
A brilliant relaxing holiday at a beautiful resort which is kept immaculate. The staff are so friendly and cannot do enough for you. We ate at all the restaurants on site and the food was excellent (I was genuinely surprised how good it was) I honestly could not complain about anything here. Would definately come back here.

525tamim

 

Entertainment

31 May 2025
Benjamin and Luana, we meet this guys on the activities, we love them for all the crazy stuff that they do, also we meet Luis, angel, Abraham, Leandro in the other side of the resort in the activities to, the restaurants are amazing one of our favorites ones are the Italian one

Tripadvisor Overview

Two distinct experiences in beachside luxury, This stunning, adults-only paradise located on Kantenah Bay is divided into two distinct sections, Palms and Infinity, each offering a unique experience in Mexican hospitality. Escape to pure tranquility at the Palms, El Dorado Seaside Suites' original section. The Palms features intimate accommodations, authentic Mexican architecture, lush vegetation, and serene coconut plantations. Or choose to spend your stay in the excitement of Infinity, the resort's latest addition, and the center of activity. This all-oceanfront, brand new building features swim-up suites connecting to the main pool and balcony pools on every single floor. The resort offers endless opportunities for both relaxation and adventure.

More Hotel Information

To take into account

  • Only Adults
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return