If you are looking for a quick 3 star getaway then this hotel is a good one unfortunately on our experience of 5 star hotels this isn’t it , staff are miserable , unhelpful and at many times quite rude frankly. My family of 4 had to stick to the pizza as on eating the food over 4 days we were sick every time and we stayed for 2 weeks , the food was all the same every night with no variation , sunbeds are absolutely disgustingly filthy and even with a towel laid over them they still felt dirty . We had ants in our room every day and the house keeping just swept them up instead of trying to find the source and maybe bug spraying them. With saying that , the only place cleaned was were the ants were rather then the floor cleaned and mopped and again just filthy . The air conditioning wasn’t cleaned to the extent that when we first checked In it smelt of very strong sickly musty mold damp smell which was the whole period of our stay. The walls in our room falling apart , entertainment when it was in was very rushed nd not well choreographed. Smokers everywhere including all areas labelled as non smoking still were smoking in a family hotel where kids are everywhere and this wasn’t controlled by the hotel staff unfortunately. Umbrellas are half broken near the sunbeds , the attached water park is falling apart . Have to go to the bar for drinks without poolside service , I went to the street food a total of 4 times and every time unfortunately they got my order wrong and much I only found out when I got back to my sunbed , I didn’t check before hand as I didn’t think a cheeseburger , chicken burger and 2 portions of chips would be too difficult to get wrong lol. WiFi without being in your room or directly within the hotel is bad at the best of times. Without sounding snobby but we have been to 24 Greek islands and stayed at 5 star hotels and in comparing this to them it’s night and day , I’d say this fits more the 3.5 star range but this is my personally option and experience , but when you spend £12,000 for a holiday I do expect a little more when the next highest holiday I spent on the other islands was £10,800. We hired a car for 2 weeks and visited every place in Rhodes , lindos , old and new town , 7 springs , Kallithea springs , monotholis castle , simbika bay , prasonis bay , the castles , simi island , Chalki island , a prestige sunset boat tour , and everything we did out of the hotel was brilliant , some of the best places I have visited but this is all out of the hotel , to summarize for me personally the island is stunning but I’d choose another hotel to stay at .