Ellia Hotel

Visited end of May, arrived at night . No water was provided in a room. Requested to provide security box in a room never had one. Day one - bedroom door stack was not able to get out. Reported issue with a reception and they send someone to fix it . Next day we discovered leaking toilet. Half of the bathroom was wet from the toilet . Then again not able to get in a room because of the door.. One of the days they didn’t clean room . No choice for food . No labels so you just guessing what is what . Very basic breakfast. Very limited deserts . No choice for main at all. They taking your room number so you can come only once , even when you paid for all inclusive. Again we had issue with a room when we was not able to get out . No where to find reception phone number in a room . It was absolutely exhausting at this point. Animals ( cats ) around the hotel are in horrible condition. It doesn’t take a lot to buy cat food and leave water for them. Animation team was good… and Daniela from evening bar was great . Alcohol they serv is the cheapest you would probably find . Won’t be returning.

Lovely revamped hotel complex, lots of nice plants being potted and trees planted which will be lovely when fully established. Very clean communal areas. Not ideal for anyone with walking/balance issues due to steps/slopes. Food was good and the hotel staff were very helpful and welcoming. Our week there was particularly enjoyable due to the animation team Peppe, Juan & Meleck who ran the entertainment around the pool. They were especially kind to my 85 year old father George who loved being in goal every day at the water polo sessions and joined in the music warm ups. Thanks for making him feel so involved, he loved it. My only observation for improvement is that having only 2 ladies toilets in the main area for entertainment at night is not enough and we were not there in high season. Overall though I think all the staff at this hotel are its greatest asset and made it a happy experience for us, thank you.

We arrived late at night and welcomed into a very bright and clean reception. We were then taken on a golf buggy to our rooms and the staff were very welcoming. The resort is immaculate and all communal areas were very clean throughout. We only used the pool without the slides but it was always clean and tidy and great service at the bar. The little snack bar by the pool is nice but not well signposted so look out for it. Good food and all staff in the restaurant were great- the two ladies who welcomed us to breakfast and dinner were lovely. There was a good selection of food and drinks. The animation team, especially Peppe and Juan, were excellent. Kind, friendly and great fun. We enjoyed the waterpolo a lot! Rooms were bright and clean, with aircon included. One with a hot tub in the outside space and this was well maintained. The site does have a lot of slopes and steps but this wasn’t an issue for us. Overall, an excellent and relaxing holiday. Would highly recommend!

Recently renovated, the rooms were phenomenal and the staff were so lovely. Upon arrival at night I was greeted by some great staff who took me to my room in a golf buggy. The "hotel" is split across a lot of smaller buildings that resemble a small village or complex. As someone has said before, it is a little bit hilly but they do drive you to your room and there are ramps and stairs available so it is accessible. There were some bits that weren't open yet, but this seems to be because of local authorities sorting paperwork, as the actual venues were set up. Although this was a bit disappointing, the staff were so welcoming and they couldn't do enough for you which I felt made up for the lack of variety. All food was cooked well and we had no issues, a lot of it was more traditional but this was fine by us as we were in Greece! If Chef Konstantinos is around, make sure to chat to him as he was so interesting to talk to and felt like a friend by the end of the trip. There were a lot of busses to travel around and a stony beach nearby, but there isn't a lot on the road where the hotel is. We walked to Pefkos which was lovely and Lardos is about 30 minutes to walk to. Honestly we were so happy at the hotel that we didn't want to leave! On the weekend the sunbeds filled up, but my friend had a room with the swim up pool so we sunbathed there which was nice and quiet. I have been to Rhodes before and the hotel wasn't as nice as this and the staff made us all feel so welcoming. Peppe and Merek (sp?) on the animation team were great fun, the night receptionist helped me at 2am when I had an issue and sorted it immediately, think his name began with an S, sorry I don't remember. And the woman who took our room numbers for breakfast and then worked at Flames when it opened was so fantastic! I had a really great holiday and would go back to Rhodes just to go to Aiora Hotel again!

This hotel is nice—nice, but nothing more. The 5-star rating it often gets just doesn’t reflect the reality in my opinion. There’s a part of me that thinks the Instagram stories and photos oversell it. They look amazing, but the reality doesn’t quite live up to the hype and can feel a bit underwhelming. The rooms are modern and beautifully decorated, but they’re on the small side—more like a studio setup. There’s no couch or lounge area inside, and the sink is actually in the main room. It looks stylish but isn’t very practical. The shower is fine—not great, not terrible. We had a swim-up room, which was definitely a highlight. The outdoor bed/couch setup was amazing, and the pool was lovely, if a bit chilly at first. Our view, unfortunately, had a massive electric pole right in front of it—not ideal, but obviously not the hotel’s fault. The food is okay. Some in our group weren’t impressed, but I’m not too fussy and found enough to enjoy. Meats, fish, potatoes, and rice were all nicely done. Breakfast was average, and lunch/dinner menus didn’t vary much. There were no labels on the food at first, which was frustrating, but that’s now been fixed. The hotel grounds are lovely, though hilly in places. Not a problem for us, but something to consider if mobility is an issue. The drinks are also okay—standard soft drinks, decent wine, and basic beer. Cocktails are fine but nothing special. Pool-wise, it’s a mixed bag. The main pool is basic—like an Olympic-style pool—with limited sun loungers and even fewer umbrellas. There’s a baby pool nearby that looks suitable for little ones. The water slides are fun for a short while, and they suit all ages, but again, the pool space around there is quite limited. Staff are generally fine. The slide area and bar staff are friendly, as are reception, but overall service is hit and miss elsewhere. Entertainment in the evening is okay. We caught the Greek night and a music quiz—both were decent. After that, they just leave music playing until around 11pm, and then everything winds down. The rooms are kept clean and tidy, with fresh towels daily, which is appreciated. One annoying thing: there’s an extra charge for the snack bar by the slides. It’s probably the most convenient food option, so having to pay extra isn’t great. Apparently, there’s another free snack bar somewhere else, but we haven’t come across it yet. Location-wise, it’s not ideal if you’re looking for lively bars or restaurants nearby. Great if you’re planning to take the bus, though—the stop is right outside. There also seem to be quite a few hidden extras—towel rental, some food options, etc.—which isn’t what you’d expect from a true 5-star experience. We’ve booked the steakhouse for Friday (you get one free meal during your stay), and it looks nice—it’s located near the water slides. Overall, I’d give this a 3.5 out of 5. I rounded it up to 4 just because of the swim-up room, which really made the stay more enjoyable. As for value for money—hard to say. I don’t feel ripped off, but I don’t feel like I got a great deal either. Without the swim-up room, I probably would’ve been disappointed.