My first time in the Maldives and staying at Emerald Faarufushi was an amazing experience. The resort and facilities are excellent but the most important aspect by far is the level of service. It was probably the best customer experience I have ever experienced. Coupled with a great choice of restaurants coupled with delicious menus, it is a wonderful offering. From the greeting at Male airport to my transit thru Male on my return, everything was supported by the most helpful team of people you could ever possibly meet. Patrick, the General Manager, sets a wonderful tone. He is around and about most of the time, not spying on his staff but checking that the customers are happy. This sets a wonderful non hierarchical culture where all the staff feel it is their duty to do their best without looking for specific direction. As an example, Irma, who kept my room tidy, made a lovely collage on my bed from local vegetation when I arrived that welcomed me. But then the night that it was arranged by Aries that I could play with the house band, he took the step to make me a wonderful collage the next day including a brilliant Guitar. As a solo traveller I was slightly concerned about going to what is essentially a couples and family resort. There was no need to worry. The staff were amazing. I reference Aries, Joseph, Neema, Ram, Sean and Prianka as members of staff who went out of their way to ensure I was OK. And of course, Patrick. Having said that, it was easy to engage with other customers and I had plenty of interaction with my fellow guests. I had a water villa which was superb. The snorkelling from the resort was great but even better on the snorkelling trip. Above all, I'd like to note the dedication and support from my host, Apekcha. She was just wonderful at ensuring I knew what was on offer and getting me booked into things. Every evening she would come and find me and remind me of what I had planned for the following day. And then... she would follow it up with a message. A most wonderful experience that I will never forget.