Equilibria Seminyak

The best holiday and hotel I have ever stayed at. Me and my husband visited for our 10 year anniversary. The villa was beautiful and was very well maintained. The staff were the absolute best part of the hotel. I want to give a special shout out and thank you to Risky, Kiki, Patrick, Dwita, Ima and many others I cannot remember the names of. Everyone was so friendly and went above and beyond to provide us with the best service. There was smiles all around the hotel and it was such a lovely atmosphere to be around. The hotel gave us a 20 mins complimentary massage when we came to the hotel which was so nice especially after a long flight. We had a minor issue with our air conditioning and they compensated us with another 30 mins full body massage! Half way through our stay they gifted us again with a 50 mins full body massage. The kindness was so mesmerising by the hotel and their only aim was to make our stay memorable. The spa was great and the staff there were very friendly. I absolutely loved the breakfast. It was so beautifully made and tasted so delicious. I loved the service to the room and how they made sure it was well presented. My husband is not a breakfast person but he woke up early every morning for the breakfast! That’s how nice it was! The location was amazing and right near all restaurants, shops and bars. There was a supermarket right outside the hotel. Seminyak village was less than 10 mins away by car. The hotel provided free one way transportation to anywhere in the Seminyak area. I loved this service and it made us feel very safe. My only critiques would be that the pool water in the villa was very cold and the pool was very deep with no shallow end. I am very short so I was not able to use the private pool apart from sitting on the edge because it was too deep! It would have been nice to have temperature control for the pool especially for the morning when it was cooler. The main pool water was very warm so we used to use that pool more than the private one. The spa is only for treatments and the jacuzzi cannot be used outside of treatments, it needs to be booked as part of your package. Also there is no sauna or steam room. However Bali is full of spas so if you want to use a jacuzzi or sauna there are loads of spas outside of the hotel to go to. Overall we will definitely be coming back in the future. The hotel was amazing and the staff made it so memorable. Thank you to all the staff at EqUILIBRIA for your service and for making our first holiday to Bali such a great one.

My third stay at Equilibria, and as always, brilliant. Bed linen-excellent, attention from staff-as needed. Staff had booked my birthday dinner at a third party place, called a business I was trying to get in contact with (easier with language issues), and tried to make contact with an adventure trip I wanted to do. Thank you to all. A short stroll to Kayu Aya/Eat Street, but still quiet. Always a pleasure to stay.

Where to start... On arrival, we could not get into our room as the lock didn't work. This then happened for the next 3 days, which was very frustrating to walk to your door and then have to walk back to reception every time. We were offered 2 x 15-minute massages for the inconvenience. The breakfast is delivered to your living room every day, which is nice, except they call the room 15 minutes before delivery, then ring the doorbell on arrival. I understand the principle of why they do this, but the disturbance of a loud phone and then the doorbell is not a happy start to the day. The food servings are small and quite limited, so if you are looking for variety or a decent-sized breakfast, this does not work. Also, if you don't request your order each day, do not expect any food to come in a timely manner. The biggest letdown of the Equilibria is the design of the villas. We stayed in a Waterfall Villa. They are small 2-story villas with the lower floor (in our case) being the bedroom, bathroom & toilet. The upper floor is the living room. There is no link to the floors except for 2 very steep external staircases. They are disconnected and therefore don't flow at all. The shower and the toilet area are also quite tired. The bedroom area is cramped and not very large at all. The plunge pool was ok. It's certainly not that user-friendly, though. There is one deep step into the pool, and that's all. It's quite a deep pool (no shallow end) and doesn't get enough sun to warm up. It's fresh to say the least! Location-wise, the Equilibria is in a good spot. It is, however, on a long and very narrow lane off the main road through Seminyak, which is difficult to access and very uneven to try and walk along. It's on the verge of being dangerous to walk along the laneway with cars and bikes getting very close to you as they pass. The customer service here is ok at best. We certainly did not receive the experience others have written about. We had to wait for an hour and a half for food, and then were told they had forgotten to place the order.. We were then told the food would be delivered complimentary, however, it was then on our bill at departure. We then had to wait for the manager to return to the hotel for this to be removed, as there was 'no record' of that conversation. We were provided with a late check-out, which was appreciated. Although the Equilibria is quiet, peaceful and in a good location, we would not stay here again. It just didn't live up to any expectation.

Best best best villa experience ever! Wonderful birthday trip! i can’t say enough about this great hotel and the wonderful staff! each and everyone of them is a truly gem and a pleasure. It is my favourite hotel and I’ll be back! Thank you all!

Amazing place and incredible friendly staff, very clean food is great. The Vila is close to everything very convenient I hardly recommend it. Looking forward for our next stay. If you ever looking to stay in Seminyak look no further 5 Star all the way.