Evita Elite

This is a review for both Evita Resort Hotel and the hotel we were sent to instead, the Evita Elite Hotel, which as I understand are one in the same. Upon arriving at the Evita Resort, we were told the hotel had no room for us, even though the spaces were booked for months, and urged us to sign a form allowing for a transfer to their other hotel - the Evita Elite, which upon talking to the staff we found out was only opened 5 months. Many promises were made, the hotel being closer to the sea, better chocolate and better entertainment. Please do not believe them for a second as it was a clear and predatory scam, done to save money or stuff as many people into a hotel without having the accommodation! The Evita Elite already has horrible reviews and low ratings, which we recognised after being treated to minimal and cold food every single day of the stay, no entertainment at all and worst above all - BED BUGS. I don't know how they clean the rooms or if they do it at all, but the pictures attached speak for themselves. We were covered in bites after a few nights in, and had to buy gel for them from a local pharmacy, who were able to identify the bites as bed bugs. All while the main Evita Resort was full of well presented food, drinks and entertainment we only saw while visiting from this horrible hotel. Thankfully we were only at the resort for 4 nights, but the damage was already done. All throughout this, we were only offered a measly trip to a site nearby which we were not really able to do as the times were very strict, but that's besides the point and would not make up for the horrible experience we had! If you are looking to come to the Evita Resort Hotel, do not let them trick you into using their other site due to not having rooms, and if you are looking to stay at the Evita Elite Hotel - avoid like the plague!

Not so good experience at all! We were travelling with my husband. The bathroom in the room was always flooded after shower because there were no curtain or glasswalls in the shower. The room was quite dirty, it wasn’t cleaned every day. There were bugs and ants in the room sometimes. Stray cats on the balcony. Bedsheets and also towels were changed every three days. It was terrible because they never tried on the balcony as well. You had wet towels for three days 🤦‍♀️ The food was ok and you had options to choose between many things but the options didn’t change very much during a week. One of the woman in the reception was really nice but the other one was very rude and didn’t care much about customers We had problem that our room door wasn’t locking after closing and anybody could have opened it without card and I discovered it on day 3 and went to reception to ask to repair it. The woman in there was rude and accused me why I was telling about this so late although we just had discovere the problem. Not a very nice stay but I think if you are on a budget and don’t plan to stay in the hotel much, you can live there!

This hotel is neither newly renovated nor 4*. Please don’t go to this hotel if you want have a great holiday. This hotel is always overbooked and they send you to the accommodation which cannot be marked as hotel. And if you refused this possibility, you can sleep on the reception because only they can say is: “I’m so sorry I cannot do anything else for you.” Of course the manager does not have a time to come so if you don’t want to sleep on the floor you have to accept this solution. In this hotel the services are the worst I have ever experienced in the world. Small variety of food, no cleaning, you cannot use the pool after 18:00. In all inclusive they don’t provide a bottle of water (just small one when you arrived). We find a coackroach in our room and nobody come to clean it. They offer a pool towel for extra charge but when you ask for them, they don’t have it. This is just for illustration what you can expect here. If this was my first visit to Greece I would definitely say that never again but fortunately this was my third Greek experience and I have to say that not every hotel is like this one.

NEVER AGAIN! Please...don't go there if you don't want your holiday ruined! You won't get what you paid for. It's a theft of money that you will never get back. We paid for Evita Elite and were sent to Evita Alegria, which is 1.5 km from the beach (we paid for 200 meters from the beach) and is a lower-class hotel. The replacement hotel didn't have All Inclusive, nor a closet in the room, a glass, a chair, or an ashtray. SHAMEFUL! After three days, we moved back to Evita Elite where we found out that many people had the same problems as we did, because the hotel is simply overbooked (they sell rooms 2-3 times and then move people between hotels). The food was good enough just to give you stomach problems. What wasn't eaten for lunch at one hotel was brought for dinner at another and vice versa. The travel agency Solvex didn't help us at all. The delegate is there just to transport people from the airport. If you call the headquarters, they will tell you that they are going to solve it (they are probably still solving it). So if you're traveling to Rhodes, avoid the hotels Evita Elite, Evita Mare, Evita Resort, and Evita Alegria.

We bought our vacation in February. We chose this hotel partly because the sea is about 200 meters away. Upon arrival at the hotel, we were informed that they didn't have a room for us and wanted to move us to a hotel 1.5 km from the sea, without all-inclusive, and with one less star. We spent 3 hours sitting at the reception, where we were first told that there was no electricity in our rooms. After 3 hours of waiting, the general manager came and said that there were no rooms available for us because they were overbooked. In short, they sell one room 2-3 times and then move people around to different hotels. Every second group we met during our vacation had this problem. In the end, we had to take accommodation in Evita Alegria for 3 nights (3* hotel 1.5 km from the beach) because the general manager basically said that if we didn't take it, we would be left on the street. We returned to Evita Elite after three days. Regarding the food, I have never eaten worse food in my life. Undercooked meat, practically raw. All week there was no other side dish than fries; you don't even know what you are taking because it looks odd, and there are no labels. I saw with my own eyes how the chef, instead of refilling the dressing because it was gone, filled it with water from the machine, poured it into the dressing, and diluted it, so it was just colored water. If you don’t arrive among the first for dinner, you have less food to choose from because many things are not replenished. The terrace by the bar is inadequate for the number of guests. If you don't arrive early, you have nowhere to sit. Since Evita Elite has a children's animation program, guests from Evita Mare also come, and you have no choice but to stand by the bar (if there is even space), because if you want to take a chair from the dining room, they don't allow it. When we left the hotel, we paid the stay tax for all 12 days as if we were staying in a 4* hotel. Unfortunately, we only realized afterward that we had been accommodated in a 3* hotel for 3 days, so we should have paid less. I recommend avoiding accommodation in any of the Evita hotels (Elite, Mare, Resort...).