Excellence Oyster Bay

Excellence Oyster Bay is indeed all that it advertises and charges for. But. Speaking only from my own experience, I did not get what I paid for. My husband and I booked a Junior Suite Garden View room for 5 days to attend a family wedding. Sometime after checking in, we checked on our garden view. We had a full view of the employee bus stop, a mangrove, and a generous section of what looked like dirty lagoon water. On the other side of the lagoon, there was a town. I did speak to the manager about the missing garden view that I booked. His best response was that I could have requested a different room. So, be sure to check your "view" before the porter leaves your luggage.

the quality of the food could have been better the jerk shack should have French fry's salads were limited.

Excellence Oyster, is an mazing resort in every aspect, I enjoyed everything about this hotel, from the warm welcome at the check-in, and spotless clean room, however I would ay the hightlity for this hotel is their food and beverage options, I had several restaurants and bars to choose from and service was always top notch.

We returned about a week ago from an excellent stay at Excellence Oyster Bay. We have stayed in several other Excellence Properties and even got married at Finest Playa Mujeres and I can confidently say that Oyster Bay is our new favorite and that we love Jamaica! As others have said, the vibe in Jamaica is more relaxed and on island time versus the slightly faster pace of Mexico, however we found that we preferred it and relaxed more. We stayed for 7 nights in the Excellence Club, which I highly recommend at this property as it gives you access to two EC Lounges and Restaurants (Zenith & Magna) as well as two EC pool areas and beach areas. We found ourselves going from beach to pool and back again throughout our stay. Dwayne and Kendra at the EC Pool provided great service and conversation, and Brandan & Alex set us up with amazing beach beds daily in the EC Beach area. Shout out to Shanice too in the EC Lounge at Magna, she is a fabulous bartender and very entertaining. There are two "natural pools" on property where there are paths into the sea with no sea grass that take you to clear turquoise water "pools" in the ocean with lovely sandy bottoms where you can just float and relax. Be sure to check them out if you like to swim in the ocean. If you are in the main pool the entertainment crew is also a delight and seem to strike the right balance of engaging guests to participate and entertaining guests by performing. Shawn the bartender at Sol / Blue will also make you a great Bob Marley. If Jamaican Night is on the schedule during your stay do NOT miss it! It is a fabulous buffet of Jamaican food, along with performances from the Excellence Dancers with a history of Jamaican Music through the years, followed by a Bob Marley Tribute Show (They bring in fairly big reggae artists to perform, so if you are a fan of reggae you will really enjoy this!) We started most days at the Kitchen Table with a delicious breakfast buffet followed by coffee from Aroma made by Dana. We also had great meals at Zenith (with great service from Gary) and Che Isabelle (with great service from Nicholas). Our favorite restaurant on site though was Caribbean Grove, the amuse bouche starter of ackee dip and plantain chips is sooo good! We did order Room Service two times during our stay and both times it was hot, delicious and some of the best quality room service I have had at any hotel, much less an all-inclusive, granted at Club level you do also get a few additional menu options for Room Service. We took the sunset cruise / swim in the bioluminescent bay (luminous lagoon tour) scheduled through Seasons tours on site. This was a lot of fun and an amazing experience. It's also located really close to the resort and they pick you up from the EC Beach at Magna. Our room and balcony were very comfortable and clean. Everything worked and we had no issues with A/C or broken items in the rooms. Personally, I was not a fan of the l'occtaine amenities they provide in the pump bottles in room as I did not feel like anything rinsed or cleaned well when showering. This is personal opinion though, and the scent is very pleasant. We did visit the spa during our stay and had 75 minute Excellence Massages and did the hydrotherapy wellness circuit. Malik was a calm and relaxing guide through the circuit which made it extremely enjoyable. Overall, we are already planning our next trip to Excellence Oyster Bay, likely for later this year.

This was our second time at an Excellence Resort but first time Oyster Bay. We stayed in Beach house 5 and it was perfect! Housekeeping, turn down service and the mini bar stocker were terrific. It rained the first couple days and our plunge pool was overfilled not allowing the skimmer to do its job. Someone came quickly when we requested to have it cleaned. The resort itself is beautifully maintained. Someone was always trimming hedges or painting… the upkeep was great! There was never an issue finding chairs by any pool or beach area. We spent most of our time in the Excellence Club area- Magna side. The bar tenders and wait staff were fantastic. I recommend getting to know them! We loved our daily visits and our goodbye hugs! Atticka is truly a gem! She did a great job taking care of of us. Kellesia was a great bar tender and always friendly! Another favorite was the bartender at the Sports Bar who we originally met at the club bar and we are mad we can’t recall her name!! We enjoyed all our meals but Magna and Lobster house were our favorites. Room service was great quality but usually took a little longer than quoted but still not too long too wait! We celebrated our 25th anniversary and they definitely made it a special time! Spa services were also great! Seasons transfers were easy and nice guys. Cleveland was great to talk to. Overall this was a fantastic trip! We are already planning our return!