Excellence Playa Mujeres

This place? One of the best travel experiences I’ve EVER had! Stayed at Excellence Playa Mujeres 5/16-5/19 for a friend's wedding with a crew of almost 30. This resort is top-tier. Adults-only, beachfront – pura vida. The service was incredible, and the food? Delicioso. Shoutout to Marcelo at Basmati! Ese señor estaba en punto and we had great conversation. Turns out he lived in San Antonio, so we connected being from Houston. Made the experience even better. Era un viaje maravilloso! Highly recommend for a chill, luxury escape.

Me and my friend went on a vacation here and had the best time ever!! The dinner options were great and had amazing food. Our favorite part was the daily activities! They had games and activities planned throughout the day. Jaeden and Vincenzo from the entertainment department were amazing!!

In general the resort and service and food was phenomenal. Amazing service and great experience. The check in availability for rooms upon entering the resort was not promptly informed until multiple visits to the front desk throughout the day after their time interval. Overall, food, service, experiences, pools, beaches and restaurants were really good and I definitely enjoyed my time here.

Fantastic hotel. The suites were spacious and clean. Really good choice of restaurants and bars. The club room bar and staff were fantastic with special praise for Gloria. Caesar in the Martini bar was outstanding, great cocktails. Fernanda around the club pool was really helpful and friendly. One downside was the loud music around the main pool at lunchtime for water aerobics. Our room was very near it. We will definitely be back.

We went late April into early May. 1st timers recommended by friends that have been 20 + times. Upon their recommendation we upgraded to the cub level. In a nutshell it was perfection & magical. The grounds are beautiful & everything was spotless. Our room overlooked one of the club pools & the gorgeous beach & ocean. Never in my life (and we travel a bit) have I experienced such service, they honestly treat you like royalty & no request it too much. Our 1st day we hung out @ the beach & Caesar took such great care of us from setting us up, to cleaning my sunglasses and changing our towels when they got wet. We wanted to join our friends at the club pool but there were no chairs Caesar grabbed 2 from the beach & set us up, Amazing. We did hang out most days at the club pool & Josue and Lucy took such good care of us. Josue would get us fresh towels even making a pillow for my neck (so spoiled) he was always checking on us & anything we needed he was right there. One day someone had overdone it & she was carried back to her room, Josue went over right away to see if there was anything he could do to help. We had Lucy all week, she would always recommend certain drinks based on what I liked & we hardly finished 1 and she was right there with a cold fresh one. I tell you that girl hustles, both she & Josue made sure we had plenty of water as it as it was so hot. As far as the food goes there were plenty of choices & everything was really good. My favorite was the breakfast buffet, there was a huge variety of food. There are 3 "omelette"stations so there was hardly a wait. Our 2nd morning we were seated in Juan's section. Juan would carry my plate, hold out my chair and the best part was taking to him about the resort & his family. We would request his section the rest of the trip, he was simply the best. The bars oh my the bars lets just say they all know what they are doing & we had so many lovely conversations with them and really all the staff. I guess the only bad thing I can say it this place has ruined me for any other resort (and we are 30 year plus Sandals people) We are looking forward to going back next April with our friends & seeing all these wonderful people