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Excellence Playa Mujeres

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 28548 reviews

Official Description

This romantic resort is nestled on 3 km of powdery white sand beach. The resort community boasts an inland marina, spa, and a spectacular Greg Norman signature golf course. This luxury resort is situated on an untouched 28 km peninsula, secluded and serene but conveniently only 30 minutes north of Cancun International Airport. The bus station is about a 5-minute drive away, while shopping opportunities can be found just a short walking distance at the marina. The resort features rooms decorated in modern style, equipped with all the essentials for a comfortable stay. Dining options include ten international restaurants and eleven stylish bars, offering all-day dining plus unlimited beverages.

Amenities

  • Aqua fit
  • Waterskiing
  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Archery
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards

Room Prices & Availability

Rooms

Suite Two-Story Rooftop Terrace Suite Spa / Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Living room : 1
  • Room size (sqm) : 149
  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Excellence Club Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 75
  • Internet access
  • Living room : 1
  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Swim Up Spa Or Pool View

Facilities

  • Room size (sqm) : 75
  • Shower
  • Ironing set
  • Terrace
  • Radio
  • Bathtub
  • Bathroom
  • Internet access
  • Living room : 1
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Spa Or Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Terrace Suite With Private Pool

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Living room : 1
  • Room size (sqm) : 149
  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Excellence Club Junior Swim Up Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Slippers
  • Alarm clock
  • Toiletries
  • Wake-up service
  • Pillow menu
  • Ironing set
  • Room size (sqm) : 75
  • Living room : 1
  • Internet access
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Junior Suite Excellence Club Ocean View

Facilities

  • Bathroom
  • Internet access
  • Radio
  • Room size (sqm) : 75
  • Ironing set
  • Terrace
  • Shower
  • Bathtub
  • Living room : 1
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More

Junior Suite Club Excellence Rooftop With Terrace

Facilities

  • Living room : 1
  • Room size (sqm) : 149
  • Internet access
  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Apartment Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite With Views

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Club

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Park View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite With Terrace

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Club King Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Club Ocean View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Club Sea View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Duplex

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Club

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Junior Suite Club

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Club King Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Apartment Pool View King Bed

Facilities

  • Number of bedrooms : 1
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2007
  • Year of most recent renovation : 2007
  • Total number of rooms : 450
  • Number of floors (main building) : 1
  • Annexe (s) : 14
  • Number of floors (annexe) : 4
  • Junior suites : 446
  • Suites : 4
  • Disability-friendly rooms : 4

Excellence Playa Mujeres is booked in hotel categories: Business hotels, Golf hotels, Hotels with charm, Only adults, Hotels with spa and Sport hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Private beach area
  • Library

Activities

  • Aqua fit
  • Waterskiing*
  • Jet ski*
  • Motor board ride*
  • Diving*
  • Windsurfing
  • Sailing*
  • Catamaran sailing*
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Archery
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf*
  • Tennis

Health and beauty

  • Sauna
  • Steam bath*
  • Hot tub
  • Turkish bath (hamam)
  • Massage*
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 11
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 7
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • TV lounge
  • Theatre / auditorium
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • DVD player
  • Minibar
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Desk

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • All inclusive
  • Special dietary options

Tripadvisor Reviews

Tripadvisor traveller rating

28548 reviews

Traveller rating

Excellent
24423
Very good
2765
Average
794
Poor
316
Terrible
250

Rating summary

Location4.7
Sleep Quality4.7
Rooms4.8
Service4.8
Value4.6
Cleanliness4.9

Recent Tripadvisor reviews

williammR1002EP

 

Book it!

31 Mar 2026
Excellence playa Mujeres is simply outstanding! We were lucky enough to stay in the imperial suite. And it was beautiful. Our private pool was the best in the resort. The staff is what makes this place shine! Alan at magna is an absolute stand out waiter he treats us like family and is so funny! Also Antonio in the lobster house was a great waiter! Zacharias at the excellence club concierge checked us in to perfection! The beach and pool people were amazing as well Angel and Josue. Also we cannot forget Sulli and Jesus. And last but not least the martini bar has Leslie and Ceaser our drinks were ready before we got there! And Cesar remembered us from 2 years ago. Do not hesitate to book this resort! Thank you to all! The Magnotta’s 8063

sheilapN6103DD

Oakville, Ontario

Great week at EPM

31 Mar 2026
We had a wonderful experience at this resort. It is by far one of the best all inclusive resorts that I have been too . The staff are truly the highlight of the resort. Based on the reviews, I decided to upgrade to club and spent my week on the beach with Jonathan serving us every day. Not only is he a great waiter - such a nice person. We started with Jesus on the club beach/cabana chairs. He was a lovely person. I had forgotten to get a coconut on my trip and he had made sure it happened. Edgar was great at well. Too many people to mention. We stayed in 9256 which we loved - the view was beautiful from our balcony. I felt the food was good at all restaurants especially for an all inclusive. I liked that there were a number of places to go. If you wanted a lively pool the swim up bar was busy. The beach was quiet along with some of the club pools. The only draw back was the seagrass which isn’t the hotels fault- just happened to have a fair bit the week we were there. I am an ocean swimmer but went in anyway. Every morning they would remove as much as they could. We travel a fair bit- I am sure we will return. We do plan on trying other excellences property after this experience .

sotzie

Texas

Nice resort

31 Mar 2026
Nice resort with excellent service. Guests are extremely loyal to this resort, but we prefer the vibe at Coral down the street. Shoutout to Gustavo & Josue at the Cielo pool. Best team! Also Fernanda at Lobster House was an all-star server.

883royh

Paris, Ile-de-France

Another Great Vacation and Stay

31 Mar 2026
This was our second time staying at Excellence Playa Mujeres. Overall value for all inclusive - great deal! The Excellence Club is a fantastic value and elevated our overall stay. Special spots on the beach & special pools and bars provided an elevated level of service & top shelf drinks. Magna restaurant and bar was our favorite. We enjoyed ALL of the restaurants, enjoyed the verity, the food, and service was fantastic at any location.

jlfriver

Rogers, Arkansas

Highly Recommend!

31 Mar 2026
Wonderful experience! Top notch service, solid food, great beach and pool side drink & food service. Overall best service experience we’ve received at an all-inclusive in Mexico. The staff was excellent, resort well laid out, good variety of food, clean. Out of four difference resorts within the area, Excellence Playa was the best. Planning to return!

Tripadvisor Overview

Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club.

More Hotel Information

To take into account

  • Only Adults

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return