Fenix Collection

This hotel is the most amazing hotel we have stayed at the staff worked so hard and made an effort to come and talk to us every day nothing was too much for this lovely Greek family they made are little family feel so welcome and the breakfast and bar food was amazing, would recommend this hotel to anyone we have stayed in 5 star and never had staff attentive service like this 5 star rating for this little gem 💎 Hire a car across the road for only 200 euros and visit thira and oia and don’t forget caldera view at sunset the car hire company own part of the beach and they are just onto free sun loungers all day

Absolutely outstanding customer service and family feel. Owner and staff amazing and could t do enough for you. One night we didn’t venture out and enquired about food and they brought it to our room and just told us to pay the next day. Perissa is a lovely place and the Diamond rental opposite Fenix hotel makes it so easy to hire cars, Quads or bikes. This is our second time to hotel and resort and after 11 nights we feel like we have visited everywhere but there is always more to see. The pool is amazing and bar area and food is delightful. We really couldn’t wish for a more perfect holiday and are so thankful to staff for their time and service

Very basic hotel, no kettle you have to ask for hair dryer, clean towels everyday and bed made. Not the cleanest. Breakfast ok. Guess you need to be there for 8 to get the best of the food. Staff very friendly and the old guy who owns is lovely. Cant comment on the pool as we could never get a bed for towels and no people. Our room was facing the main road but the noise didn't bother us.

This hotel far exceeds its three stars. The staff are most definitely five star. They are helpful, friendly and attentive. Happy to advise on trips, restaurants and best beaches. The recommendations never failed. We started our day with breakfast which was a pleasant experience with an array of continental cheese, meats and pastries and a Greek style English breakfast - an awesome way to start the day. The pool area is peaceful, with a number of palm trees and a beautiful backdrop. We ate at the pool bar and it was excellent food and good value. The guy that runs the bar is so hardworking and can’t do enough to make your stay comfortable. The room is comfortable and cleaned daily. This hotel is a little haven and should not be missed.

The hotel is lovely and clean. The location is poorly sited as stepping out of the gate your literally on a busy main road. Personally I found the breakfast to be on the poor side, although there was a selection, the scrambled eggs, bacon and small hot dog sausages were constantly cold. When I arrived I was shown a steep curved staircase, of which I couldn't climb so asked to be moved to a downstairs room. Management asked me to wait for a while as they needed to sort one out. I had a lovely spacious room. There was no kettle or tv remote. I did ask for a kettle but was refused even though another couple who booked in same time were given one. Instead I had to trot along to the breakfast room whenever I wanted a cup of hot water. Take care when entering the bathroom, a small lip is a constant pain and toe stubber. The shower is nice and hot. The pool area was another let down as even though it was start of the season, there clearly were not enough sunbeds. I dread to think what will happen in high season. The colour of the pool water was also off putting as it was a darkish green colour, and not the azure blue seen in the brochure. The gardens are well kept and there are various places to sit and listen to the lovely bird chirping. The road traffic noise can at times be very loud, probably not the best for a light sleeper. The visitors that were there when I went were all English, and the Management and staff were good at understanding the English language.