Filoxenia Hotel Tsilivi

Just returned from a weeks stay. Nice big room in the new part of the hotel on the ground floor with direct access to the lovely pool area. Room kept spotless with good air con (free as it should be). Two pool areas but preferred the larger area near the room. Sunbeds never a problem and towels supplied by the hotel. Pool bar staffed by the lovely friendly Alexandra who did a great job. Breakfast was fine but we found both the quality and choice at both lunch and dinner pretty poor. Eggs available for breakfast but not freshly prepared, they did not know how to do poached eggs and when I explained how to do them the staff said they didn't have the time! I understand the difficulties in providing an all inclusive menu but most of the food was dry and very unappetizing, even the salad was basic. Never been as grateful for chips. Dessert every day consisted of small pieces of cake (a choice of 2 occasionally) with jelly and ice cream from the freezer! this is not 4* food by any imagination. Tried the soup on two evenings but found it lukewarm at best. Previous reviews praise the food but I can only think people are being polite, glad we ate out on a few occasions. Not a great deal going on at night as we expected but we generally go into town, a walk on the flat of about 15 - 20 mins. Shame there was nothing near to the hotel as it was a little isolated. Sorry to sound so negative as the hotel and the staff were great but some of the poorest food I have had in a long time. Probably wont return to Tsilivi but if I did would be a little nearer town and the beach.

Lovely Hotel, absolutely stunning rooms in great condition, staff lovely from start to finish all very friendly. Great food selection for all three meals. And two local good beers on tap included in the all inclusive package. Only thing is cocktails are not included in the all inclusive package. Pools and surrounding is very clean. Great stay will be back!!

Pleasent hotel, with some very friendly/Professional staff Vicky & Denis on reception, Alexandre on pool bar as the standouts. Clean surroundings,no problems getting sunbeds ( towels supplied by hotel) food was ok, choices for an European customer base that the hotel attracts. Drinks were local brands and not great quality. Handy free bus service into town, if bus is full driver will come back and pick remaining guests up. Or taxi into the centre was 10 euros. We did have issues with the room 203, in the older part of the hotel , shower flooded the bathroom floor every time it was used, dirty grouting around shower cubicle, and generally very aged. We asked the general manager ( by email) hotel reception and the Jet 2 rep if they could move us, answer was basically its busy, so no. Jet 2 rep never got back to us either way. Only other question I asked the rep was about hotel enterainment/events during our stay , but he said he did not know !?! Took the edge off the holiday as I was not expecting a "skating rink" in the bathroom every time it was used. It appears Jet 2 charge the same price for rooms in the old part of the hotel as the newly upgraded ones in the opposite block, so we felt we. were the victim of two tier service. Maybe we were a bit unlucky, but we would not return. Better choices are The Park & The Princess in tha area

Just returned from a wonderful week at Filoxenia Hotel. The staff are exceptional - from the moment you arrive you are made to feel welcome and at ease. My daughter is vegan so we were worried about the food, but shouldn’t have been. Fabio and his team ensured that she always had plenty of choices and knew what she could choose - including oat milk for her breakfast - plus all dishes are clearly labelled for allergens. We all thoroughly enjoyed the plentiful and delicious food! The swimming pools are great and we never had an issue finding four sunbeds together at any time of the day. A first for us not having to grab sunbeds!! The hotel is immaculately kept. Our room was in the older part of the hotel and could maybe do with a little updating, but it was kept spotless. We found it a lovely hotel in a great spot on a beautiful island and would love to return. A big thank you again to all the super staff who make the hotel so special - bar staff, kitchen staff, waiters, cleaners, shuttle bus driver and receptionists - a massive thanks also for helping us get our mobile phone back after we left it in a random taxi - you couldn’t have been nicer, friendlier or more helpful!

Excellent hotel, highly recommended and I echo what a lot of people have said about the hotel. Food is of a really high standard and there is enough choice, drinks are good as has been said the beer is good but not very strong, but easy to drink and the variety of soft drinks and ice cream are all great. 2 bars to choose from, one near the new hotel and one in the old section, both are great. Staff are the standout thing too, I’ve always found Greek people really friendly and this hotel is no exception. Not all staff are Greek but they all speak English and cleaners are unbelievable really, rooms cleaned to a high standard. Alexandra in the pool bar is very helpful and friendly as are all the staff, definitely helps when you have good people around all day. Been a great stay lots of families and young couples as well as a few more louder ones but they were few and far between and mostly slept off hangovers through the day… It’s a Quiet hotel which is great Entertainment when on is fine and much more entertainment in Tsilivi which is a short walk. Tsilivi is a great little village lots of places to go and again the people we found were great and friendly. Overall if we came back to Zante would definitely stay here again, we travel around quite a bit and we weren’t disappointed with this hotel, one of the best we have been to and has made our 2 week holiday a great one, feel totally relaxed and not ready or wanting to go back home.