Fiscardonna Luxury Suites

First of all , I am not the type of person who spend time to write a bad review , but I will make an exception for this place . I had booked as a present to my family the Danai room. They suggest me to book it via their page and not from booking . I used my card for the payment. When my family arrived , they told them that the room was unpaid and that they have to make the payment. In this point I would like to tell you that the payment was completed. They had my card number more than one month . When I call the agency to explain the situation, I told them that they should had call me about the payment , and not to interrupt the guests . When I first mention the issue, a woman told me that she will investigate it and she will call me back . She never did. I called again, I spoke with a man , he introduced himself as Michalis . He refused to give me his last name . He replied to me that he doesn’t care and I am free to complain everywhere . He hung up the phone .

The accommodation does not have parking. The main carpark is about 30 steps climb and a couple of mins walk away. Parking is free, but it can be difficult to find a space. When we arrived at the accommodation, it was down an alleyway between an ice cream shop and a tavern. There was no one to greet us we arrived about 3pm, ringing the bell was pointless as we located the receptionist working in the ice cream shop. We got into our room, and we had paid extra for a jetted bath tub. This has been broken for more than 12 months, but this property is still advertising it on Expedia and booking.com at an enhanced rate. There is a deceptive notice in the room stating it broke yesterday, which is clearly just a lie. I was told by the receptionist that it clearly states the issue on the hotel website. We were not given any money back they just did not care. Breakfast is either Greek or continental, and you get this at Grecos tavern, which opens at 9 am. The breakfast was fine, with no issues. The room was big, the location was excellent staff were ok but the place is starting to look tired rather than luxurious. Would not stay in this accomodation again.

A very luxurious hotel with helpful personnel and based in the center of Fiscardo. It has many facilities, extremely high quality orthopedic beds with a selection of pillows. There is a Coffey maker and an ice maker in the room.