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Four Points by Sheraton Cancun Centro

Cancun, Mexico
4 out of 5
Approx hotel star rating
Based on 379 reviews

Official Description

The Four Points by Sheraton Cancun Center is located in an ideal place for business and families, close to tourist attractions, shopping centers, restaurants and bars. The airport is just 10 minutes away. The hotel offers 112 rooms, 4 of them suites, which offer free Wi - Fi, work desk, tea and coffee machine, TV, heating and air conditioning, telephone, bathrooms with shower or bath, amenities, hot tub, telephone in the restroom and many other services. The hotel also offers additional services such as for example bar 24h, restaurant, lounge, parking, business center, among other services.

Amenities

  • Banana boating
  • Waterskiing
  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Golf
  • Steam bath
  • Massage
  • Spa treatments
  • Pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Wheelchair-accessible

Room Prices & Availability

Rooms

Triple Standard

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 32
  • Wi-fi
  • Internet access
  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe Lagoon View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 35
  • Cot on demand
  • Wi-fi
  • Internet access
  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Traditional City View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • Bathroom
  • Desk
  • Radio
  • Fridge
  • Internet access
  • Wake-up service
  • Cot on demand
  • Toiletries
* Some services shall be paid at the establishment
+ More

Single Individual Traditional City View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Room size (sqm) : 32
  • Wi-fi
  • Internet access
  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double King Bed Non Smoking

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe King Bed

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Lake View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Luxury City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Deluxe City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Grand

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room City View

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple City View Two Queen Beds

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Number of bedrooms : 1
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2014
  • Total number of rooms : 112
  • Number of floors (main building) : 4
  • Single rooms : 112
  • Double rooms : 64
  • Junior suites : 4
  • Suites : 4
  • Quadruple rooms : 28
  • Executive rooms : 36
  • Superior rooms : 4
  • Disability-friendly rooms : 6

Four Points by Sheraton Cancun Centro is booked in hotel categories: Business hotels and Sport hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Secure parking
  • Room service*
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Library

Activities

  • Banana boating*
  • Waterskiing*
  • Jet ski*
  • Motor board ride*
  • Diving*
  • Windsurfing*
  • Sailing*
  • Catamaran sailing*
  • Golf*

Health and beauty

  • Steam bath
  • Massage*
  • Spa treatments

Business

  • Conference room : 3
  • Meeting room : 5
  • Projector*
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier*
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half board without drinks
  • Full board without drinks
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

379 reviews

Traveller rating

Excellent
196
Very good
118
Average
35
Poor
14
Terrible
16

Rating summary

Sleep Quality4.5
Location3.9
Rooms4.4
Service4.4
Value4.1
Cleanliness4.4

Recent Tripadvisor reviews

Meath88

Dublin, County Dublin

V nice

31 Jan 2026
Spent a week at this hotel and it was very nice. Facilities very adequate and we really enjoyed the pool. Prices are ok not the cheapest for what you get. Staff are very friendly and efficient. A little outside the centre but the location is very nice. Only negatives are need a bit of an update at the pool area.

sandrasF686GF

 

Amazing!

31 Oct 2025
Wow! This is the most friendly hotel staff we've ever experienced! We only spent one night here but when they heard that it was an early birthday early anniversary trip that we were taking they went out of their way to celebrate us! The rooms were clean the food was amazing and the recommendations were wonderful! I would definitely come back here and stay again if we were in the area!

Tripadvisor Overview

Discover classic, timeless style and a serene environment at Four Points by Sheraton Cancún Centro, located in the city's financial and shopping district. Enjoy comfortable amenities, relaxing accommodations, and productive workspaces in our family-friendly hotel, conveniently close to hospitals, clinics, universities, and shopping centers. Experience an authentic local downtown experience, just 20 minutes away from the hotel zone and Caribbean Sea beaches. With superior service, an inviting atmosphere, and thoughtful amenities, we cater to both corporate and leisure travelers. Maintain your balance at our 24/7 fitness center, and unwind in our beautiful outdoor pool and pool terrace.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return