Four Points by Sheraton Orlando International Dr

Average hotel nothing special. Room was ok, bed was good. Breakfast was basic. Most Staff at hotel was nice and attentive. Location was good for me attending a conference. Lot’s to find nearby or a short drive away. All by all average stay, minor issue was that the ice mashine was not working on my floor.

Liked the hotel, had the top floor, awesome view. The room was huge, that's great. What I later realized was: surroundings, motels under number 9, empty backlots. We also had to pay for parking. Weird, they have the breakfast included IF just coffee is breakfast for you. Employees were ok, that's fine.

We were with a big group for a volleyball tournament. Many had complaints but from my perspective, this was the top issue. I felt unsafe in this hotel. Thankfully, I had my husband with me. Our first morning, there were police in the lobby. As to why, I couldn't determine. Later that afternoon, there was a very jittery young man looking at the food and drink offerings in the lobby. I quickly assessed he was likely homeless and on something, and chose to wait by the front desk as I waited for a hair dryer replacement. Upon the gentleman at the front desk seeing my discomfort I'm assuming, he asked the young man if he needed any help. The young man said he was there to charge his phone and he was asked to leave in 5 minutes. I didn't stay to see if he left on his own. On our second and last morning, the police were present again, this time in the parking area, just beyond the front door. It looked to me as if they were speaking to another homeless person. All of this seemed to be contained to the lobby, however, our room door did not close well, so that left me very uneasy. In addition to feeling unsafe, the rooms are sparse and clearly need a refresh. My husband sarcastically joked that this building is a relic and should be on the registry for historic places. Back to the room, the shade was stuck in the down position, so I couldn't even enjoy any type of view of Orlando. As I mentioned before, the hair dryer in the room didn't work properly, but that was replaced after two requests. Only 2 of the 3 elevators worked. The staff seemed friendly enough. Just a tip, the food and drink offerings must be purchased with a credit card and cannot be charged to the room. Hopefully, that saves you a trip back to the room for your card. With the numbers of hotels available in Orlando, I would suggest going elsewhere.

Huge shout out to the lovely front desk ladies Maria and Eve! Maria was so welcoming when I arrived. With a big smile and a genuine warm welcome. I did have a blonde moment and forgot my credit card in the car. When I returned Maria was already assisting the next guest. However, the delightful Eve completed the rest of my check in. She made the short process very personable as we chit chatted about Marcos’s traveling fishing trip and how we both need a vacation right away. At checkout I had the pleasure of interacting with Maria again. She had such a warm welcoming smile. Even when she was handling a somewhat difficult guest right before me. Please make sure these ladies are recognized for really showing what Marriott and Sheraton quality guest service is and up holding the gold standard. YOU ROCK MARIA AND EVE! P.s.- please give Marcos a big hug from me when he returns. He’s another hotel gem that can really make you laugh!! Have an excellent day! Jacob C.

This tower hotel was a fine choice if paying a reasonable price. The bed and room was clean, and the noise wasn’t too bad. But… know this place is a bit tired. The freshly painted doors and jams mean the doors stick and make noise when opening & closing. Seriously - there’s a lot of ‘just cover it with paint’ rather than sand and restore. Furniture was nicked allot, shower facets are partially clogged by calcium or whatever so no smooth spray. The bed squeaked and thumped like it was falling apart and the AC had a constant squeal like when the belts go bad on an old car. I didn’t sleep well at all. So really a 3 star but bumped because the price was low, and I could see a family having a decent stay if they are only crashing here, but keeps expectations low.