I would not recommend Gaia Palace. This hotel is advertised as 5-star, but in reality, it’s no more than a 3-star experience. The bed was so uncomfortable that I barely slept the entire trip. My bathroom sink was broken and leaking, and the kettle didn’t work (these were fixed quickly). Around the hotel, areas were dirty and clearly neglected, with even the poolside toilet lid broken – basic facilities simply not being maintained. There was also a lingering smell of sewage around the hotel, which was unpleasant. The food was terrible – poor quality, little variety, and mostly lukewarm and bland. Glasses were always warm, so the drinks were too. If you don’t book ultra all-inclusive (an extra €25 per person per day), you’re limited to just a choice of three cocktails after 6pm, and no food or drinks are included at the beach. The snack bar food was also disappointing – something fresh would have been nice. The only positives were the pool areas, which were pleasant enough, and the drinks were okay. The staff were friendly and did their best, but their efforts couldn’t make up for the overall lack of quality and care. This is absolutely not a 5-star resort. At best, it’s a tired 3-star hotel that badly needs investment, maintenance, and improvement. Definitely not worth the money.