Hotel is definitely 4 star,i would give it 2 at the most, took 5 hour to get there from airport as the transfer driver lost his phone and refused to leave the airport for 2 hours, then 3.and half hour to get there after this, on available room very outdated and ben linen was dirty we complained and was made to pay to upgrade room, the upgrade was still not what I would call nice but it was standard. Only 1 socket in room which in this day in age is not okay. Advertised hotel images and all inclusive information is definitely not what you get when you turn up to this hotel, food is awful, chips,a boiled egg and peppers for breakfast and raw chicken, beef strew or turkey casserole with rice or pasta, that was the same every day/night, several people in hotel had food positioning when we was there, bar only serve 1 beer,gin or vodka and very small messaurers and very rude bar staff. Bar shut down three times a day for an hour or so each time and then everything is shut off by 10pm and you are told to be quiet after. Never know anything like it,is out of the way of everything, nothing exect a couple of reatraunts and little shops near by,to get to alanya cost £30/£40 in taxi, I would avoid this hotel at all costs.