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Generations Riviera Maya by Karisma

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 6431 reviews

1 / 27

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Official Description

This splendid resort is nestled right in the beating heart of Riviera Maya and threats its guests to beautiful views over the Caribbean Sea. It stretches along a serene and secluded beach where one can spend his/hers days simply relaxing and enjoying the calm breezes. Those who prefer calmer waters will be spoiled at the swimming pool, while the spa and wellness centre offers everything needed for soothing both the body and the mind. When the time for dinning comes there are 6 venues, each serving delicious food in an elegant surrounding - guests can have their pick between Asian and far Eastern specialities, traditional Mexican fairs, Italian and Mediterranean Cuisine, regardless of which one they choose they will be treated to an amazing culinary experience.

Amenities

  • Aqua fit
  • Waterskiing
  • Jet ski
  • Diving
  • Windsurfing
  • Table tennis
  • Fitness
  • Horse riding
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage

Room Prices & Availability

Rooms

1 / 4

Suite Ocean Front One Bedroom Swim Up Suite

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (2 units)

Facilities

  • Balcony
  • Cot on demand
  • Room size (sqm) : 119
  • Living room : 1
  • Number of bedrooms : 1
  • Disability-friendly bathroom
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front Two Bedroom Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Balcony
  • Cot on demand
  • Number of bedrooms : 1
  • Room size (sqm) : 186
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Ocean Front One Bedroom Suite

Bedroom 3: King-size bed 150-183 width (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit)
Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 189
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front Three Bedroom Pool Swim Up Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Living room : Sofa bed (1 unit)
Bedroom 2: King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 186
  • Disability-friendly bathroom
  • Living room : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front Three Bedroom Swim Up Suite

Bedroom 2: King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 186
  • Living room : 1
  • Disability-friendly bathroom
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front Two Bedroom Swim Up Suite

Living room : Sofa bed (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Room size (sqm) : 119
  • Number of bedrooms : 1
  • Living room : 1
  • Balcony
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ocean Front Two Bedroom Pool Swim Up Suite

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 186
  • Disability-friendly bathroom
  • Living room : 1
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Three Bedroom Suite

Facilities

  • Room size (sqm) : 122
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite Capacity 3 One Bedroom

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Royal Suite

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Bathroom : 1
  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2013
  • Year of most recent renovation : 2013
  • Total number of rooms : 162
  • Number of floors (main building) : 6
  • Number of floors (annexe) : 6
  • Suites : 162

Generations Riviera Maya by Karisma is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Waterskiing
  • Jet ski
  • Diving
  • Windsurfing
  • Table tennis
  • Fitness
  • Horse riding
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Car hire*
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service
  • Day-care centre*
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bikes available
  • Towels and bed linen*

Activities

  • Aqua fit
  • Waterskiing*
  • Jet ski*
  • Diving*
  • Windsurfing*
  • Table tennis
  • Fitness
  • Horse riding*
  • Basketball*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Golf*
  • Tennis*

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Meeting room
  • Photocopier*
  • Business centre*
  • Fax

Restaurant service

  • Café
  • Bar
  • Restaurant : 5
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • TV lounge
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • Satellite TV
  • Pay movies
  • Alarm clock
  • Kitchen
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Wheelchair-accessible
  • Wake-up service
  • Pillow menu
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast
  • All inclusive
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

6431 reviews

Traveller rating

Excellent
5288
Very good
673
Average
245
Poor
119
Terrible
107

Rating summary

Location4.6
Sleep Quality4.6
Rooms4.7
Service4.7
Value4.5
Cleanliness4.8

Recent Tripadvisor reviews

B2661REjoannea

 

The truth- pros and cons

31 Mar 2026
Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.

324darbyb

 

Paid for premium room and did not receive

31 Mar 2026
Booked a swim up room and was told none available when we arrived. Booked 6 months in advance to enjoy main floor swim out with family. Offered resorts credits which we were not interested in. Will not deal with this hotel group ever again

Cruiser796205

 

Not happy

31 Mar 2026
I just arrived and the rooms I booked were not available to us. They are saying there are no rooms available for the duration of our stay. We booked 6 months ago and this is unacceptable.

derekburke72

Auburn, Massachusetts

Excellent resort but limited ocean swimming

31 Mar 2026
The food and service was outstanding at this resort. Our two butlers, Eddie and Gaby did a fantastic job! They really helped to make the stay a lot more enjoyable!

Tripadvisor Overview

Generations Riviera Maya is an all‑suite, all‑oceanfront resort designed for families and multigenerational travel. Spacious accommodations, including many swim‑ups, pair with curated dining and easy beach days. Adults also enjoy full access to neighboring adults‑only resorts El Dorado Royale and El Dorado Casitas Royale. With the More Inclusive™ experience, enjoy roundtrip airport transportation, catamaran and waverunner adventures, a themed water park, cenote and underground river expeditions, beachfront brunch, and visits to an ecotourism ranch, all included.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment*
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return