GF VICTORIA Google review summary Reviews aren't verified 4.7 1,902 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews Denise o 1/5 7 minutes ago on Google First time staying at the gf victoria, as usually stay at the gf isabel and can truly say I have never been so disappointed with a hotel ever abroad or even in UK. Every morning at breakfast (7 days in a row) would ask for a high chair for my lo, every morning would get it myself half way through the restaurant as none staff ever brought the high chair despite asking for it when placing the drinks order. Our room was flooded on 3rd day here. 3 year old daughter slipped and banged her head as we didn't know it was there. Went down and told the reception and told them about it, they did say oh sorry we will get it sorted. We went out and came back 5 hours later and went too room as no one had said we couldn't re enter, too the room flooded more and could clearly see that it was coming from the lights. So we called reception and told them about it again told that someone has checked it so they would send a cleaner too dry the floor. Once the cleaner had arrived I explained too them they could stand there and repeatedly clean it although it was pointless as it's coming from the roof. So called reception again and asked if a manager could come see it as felt like was not took seriously. Manager came about 20 minutes later and said yes we have too move you room as the pool above it leaking. Did apologise however didn't seem overly fazed or interested as it was reported more than once.We packed and got told someone will come get us too move everything too new room. Called them waited 30 minutes after 30 minutes called again waited another 20 minutes no one arrived. Bye this point it was 8pm and child was soo hungry so we took everything too reception ourselves as no one came too help. They did offer us dinner in the buffet but we declined and told them kids didn't like it when we paid 150 euros the night before so wasn't wanting that. So after a long day took lo too mini disco asked for a drink at 8.30 waited until mini disco was over at 9pm still no drink and was leaving. Asked waiter if we could not be charged for the drink we didn't get. Got offered the drink as we were leaving the mini disco which obviously was refused as wanted it for the mini disco. Pools are nice that's if someone hasn't soiled in it and have too wait until full pool is re cleaned. Buffet dinner I would not recommend. Breakfast is good apart from asking for high chairs too not recieve them so have too go hunt about restaurant too get one. I would not recommend this hotel especially for the price you pay too have such horrible experiences felt like it's been a nightmare holiday I would not be back. I would highly recommend gf isabel and will be returning to there.