Me and my partner stayed here for 7 nights in May 2026. On arrival, the hotel looked lovely and modern. Hotel and rooms: When we got to our room, unfortunately it was 2 twin beds we had to push together which is quite uncomfortable for a couple to sleep on. (We did book a deluxe double room). We made the most of it however, when we were walking past other rooms on the same floor when housekeeping was attending to them, they all had double/large double beds? We did wonder if this was just the hotel making assumptions we were friends due to being a same sex couple? The room was clean and looked tidy. However, the bathroom was very very dirty. The drains smelt very bad, there was dead bugs in the toilet and the shower was coated in thick limescale. I went and asked if the bathroom could be cleaned twice, and was told they would do this however it never happened. Facilities: There is 1 bar in the hotel which doubles as the pool bar and lobby bar. The drinks were good for all inclusive cocktails. There is a rooftop bar however there is an added fee so we decided against it. The food hall was an ok size for the hotel and we never had a problem getting a seat. There is a gym onsight however didn’t visit this. Went for a massage in the spa which was lovely. The gym and spa are both down in the basement and no reception staff there so it was a bit challenging to know where to go. The pool is a good size however was in good need of a clean. There was always dead bugs floating in the pool. The sunloungers had comfortable mattresses on them, however some were broken which resulted in one falling on my arm. Food: The food was quite repetitive each night, and there was limited times when you could have a meal. They had breakfast and late breakfast and then lunch and then there was a gap until 7pm meal time. Although I appreciate this is Europe all inclusive, it would’ve been a nice touch to be able to have light snacks such as crisps, nuts or ice cream available behind the bar for the afternoon. Staff: The staff made the holiday, the dining and bar staff were top tier and made it worthwhile. Stavroula is amazing as well as Michael and another male bar staff who we didn’t get his name but he was always smiling and joking. Cleanliness: As stated before the bathroom in our room was dirty. We had problems with housekeeping throughout. Everyday we put the “make up room” sign on the door, and upon returning late morning it was off and not cleaned, we then put it back on again 2 more times before it was finally cleaned later afternoon. This happened every day of our visit bar 1. A few times we weren’t given clean towels despite leaving dirty towels on the floor of the bathroom to be collected. Location: The view is absolutely stunning. We had a pool view which was great. The view from the pool of the mountain was also beautiful. The hotel is located up a very steep hill so would not be suitable for those with mobility issues. We walked down the road a few nights for food and drink however the road has no pavement and is challenging to walk down. We got a taxi into the centre which didn’t take too long. Other: The WiFi is good and fast. There was no music around the pool which could’ve been a good addition. Overall