This resort on the west coast of Thailand offers the highest level of comfort and superb service in a spectacular setting. A golf course is situated 15 km away. Phuket International Airport is less than an hour away by car. Guests can savour the extensive culinary selection in the excellent… Show more
This resort on the west coast of Thailand offers the highest level of comfort and superb service in a spectacular setting. A golf course is situated 15 km away. Phuket International Airport is less than an hour away by car. Guests can savour the extensive culinary selection in the excellent restaurants of the hotel; and spend relaxing hours in the hotel's spa area with sauna, steam bath and beauty treatments. An impressive large outdoor pool area that stretches throughout the hotel grounds awaits visitors, as well. The Comfort rooms lie close to the beach. They have a comfort beds. The other fittings include air conditioning, home appliances, bathroom, various facilities and some, a balcony with pool or sea view.
* Some services shall be paid at the establishment
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Villa Beach Front Pool
Bedroom 2: Rollaways on demand (1 unit) or King-size bed 150-183 width (1 unit)
Bedroom : Rollaways on demand (1 unit) or King-size bed 150-183 width (1 unit)
Facilities
Outdoor swimming pool : 1
Number of bedrooms : 2
Microwave
Make-up mirror
Desk
Mini fridge
Hairdryer
Internet access
Cable TV
Ironing set
* Some services shall be paid at the establishment
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Double Deluxe Pool Access
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
Number of bedrooms : 1
Wi-fi
Room size (sqm) : 45
Internet access
* Some services shall be paid at the establishment
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1 / 5
Double Or Twin Moken Suite Pool Access
Bedroom : Rollaways on demand (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
Room size (sqm) : 91
Wi-fi
Living room : 1
Number of bedrooms : 1
Internet access
* Some services shall be paid at the establishment
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1 / 3
Double Or Twin Deluxe Pool View
Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit) or Queen-size bed 150-154 width (1 unit) or Rollaways on demand (1 unit) or Single bed 80-130 width (1 unit)
Facilities
Room size (sqm) : 45
Wi-fi
Number of bedrooms : 1
* Some services shall be paid at the establishment
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Double Or Twin Premier Pool View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
Internet access
Number of bedrooms : 1
Room size (sqm) : 45
Wi-fi
* Some services shall be paid at the establishment
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1 / 3
Villa Over Water Pool
Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit)
Facilities
Number of bedrooms : 1
Internet access
Room size (sqm) : 110
Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5
Double Or Twin Moken Suite Pool View
Bedroom : Queen-size bed 150-154 width (2 units) or Rollaways on demand (1 unit)
Facilities
Internet access
Number of bedrooms : 1
Wi-fi
Living room : 1
Room size (sqm) : 91
* Some services shall be paid at the establishment
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1 / 3
Villa Villa Garden View
Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit)
Facilities
Wi-fi
Internet access
Number of bedrooms : 1
Room size (sqm) : 255
* Some services shall be paid at the establishment
* Some services shall be paid at the establishment
Attractions near Graceland Khao Lak Resort & Spa
G. Armani Suit - 30m
B52 Joe's Bar Bangsak - 40m
Pran Spa - 100m
Nui Massage and Salon - 340m
Moon Shine Bar - 2km
Bang Niang Beach - 2km
Khao Lak Elephant Sanctuary By Kes - 2.6km
Bang Muang - 2.7km
Khuekkhak - 7.2km
Ko Kho Khao - 9.2km
Khuk Khak - 10.4km
Khao Lak - 12km
Restaurants & cafes
Double Tree Kitchen - 0m
Pim's Cafebar - 130m
Patio - 230m
Green Mango Restaurant - 240m
Beaches
Bangsak Beach - 2km
Bang Sak Beach - 2.7km
Pak Weep Beach - 2.9km
White Sand Beach - 4.6km
Coconut Beach - 5km
Museums
Ban Nam Khem Tsunami Museum - 4.2km
Closest airports
Phuket International Airport - 76.7km
* Getting around Khao Lak and Phang Nga can vary, as these distances between Graceland Khao Lak Resort & Spa and nearby attractions are measured in a straight line.
Meals
Breakfast from 06:30:00 to 10:30:00
Breakfast buffet from 06:30:00 to 10:30:00
À la carte lunch
Set menu lunch
Buffet dinner
À la carte dinner
Set menu dinner
Tripadvisor Reviews
Tripadvisor traveller rating
2486 reviews
Traveller rating
Excellent
1461
Very good
704
Average
202
Poor
70
Terrible
49
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Recent Tripadvisor reviews
stacy180
York, North Yorkshire, England
Poor customer service seems to have stopped caring
31 Jul 2025
Where do I start with this? I am so sad to have to write this as I love Thailand but we were let down by this hotel and felt so upset by the customer service almost wanted to leave. We booked through ethiad holidays, a deluxe pool view… Show more room for a family of 4. When we arrived we were certainly not warmly greeted. I tried to make small talk about the recent storm with the reception and got one word answers and grunts. The concierge drove us to our room reluctantly never said a word, I tipped and they didn’t even say thank you. I don’t expect the red carpet but this was sharp contrast to how we were treated in Phuket. That didn’t really bother me but it all piled up from there. Arrived at the delux pool view room and the view was of the restaurant you had to lean over the balcony to see the room below. Not great when you have children, especially as they can climb on the seats and really lean over. But that wasn’t it, and not really a big deal. Until I saw the bed, the ‘extra bed’ for my child, it looked like it had been stored in a rat infested cupboard and eaten away and then rolled out and my daughter expected to sleep on it. It was awful, I first contacted my rep who said they had contacted reception who would sort it. Arrived at reception, they had no idea what I was talking about. Tried To explain and they took us to ‘a new room’ which was the same as the other one with the exception of a non restaurant facing view. It was the bed I had an issue with. I asked for one with a second ‘proper bed’ they said they would take me to the manager. I arrived and she greeted me with ‘yes’ I explained and showed her pictures and apparently this is my problem and not theirs as I booked that room. She said I could upgrade for £400, which was extortionate to get a bed fit to sleep in as my child wouldn’t sleep in it. I think what shocked me the most was the way she spoke to me and how she said I was causing them problems and it was my problem's not theirs. I think to provide that bed to a child is a disgrace and they should have fixed it for her. They refused to help unless we paid, my child in tears. Poor customer service really. Obviously that left a sour taste but we tried to just carry on. One thing that was somewhat annoying is the staff all think it’s ok to walk around in their phones the whole time (with the exception of a minority of staff) they sit around if not serving people and seem to have no desire to do more then the minimal. Breakfast was nice and varied a broad selection. However the food at the beach bar for lunch was poor. We ate at Tonga on an evening which was lovely. The rooms spacious and mostly clean, getting a bit worn in places and lots of tiny bugs on the dresser tops. Bathrooms nice. Pools are large and plenty but quite cold and not the cleanest I’ve been in or seen. I know it’s the low season but the place felt ‘dead’ in the vibe and service overall. We ended up having an ‘ok’ stay after a terrible start but would never return.Show less
Tripadvisor Overview
Graceland Khaolak Beach Resort is a seafront hotel on the outskirts of Khao Lak, Thailand. The beach, which is steps away from the hotel, has fine sand and shallow waters, although swimming in the sea is prohibited during the rainy season because of the large waves and ocean currents. Graceland Khaolak Beach Resort has plenty of places to relax, including a sun terrace, two main pools, a kids' pool, and a whirlpool. If you're looking… Show more
Graceland Khaolak Beach Resort is a seafront hotel on the outskirts of Khao Lak, Thailand. The beach, which is steps away from the hotel, has fine sand and shallow waters, although swimming in the sea is prohibited during the rainy season because of the large waves and ocean currents. Graceland Khaolak Beach Resort has plenty of places to relax, including a sun terrace, two main pools, a kids' pool, and a whirlpool. If you're looking for an active holiday, you can play tennis, squash, table tennis, pool, and beach football. If you're a water sports enthusiast, you can try kayaking, which is organized by the hotel. The hotel also offers classes in Thai boxing and yoga. If you want to pamper yourself, you can head to the spa, which offers a range of treatments. You can get a Thai massage here. The hotel runs a kids' club, where children aged between 4 and 12 years old. There's a buffet restaurant, which has views of the garden two à la carte restaurants, and four bars.
Our ATOL number is T7365 and your protection begins as soon as you’re booked. If a supplier fails, you’ll get your money back, and you can’t get stranded abroad because ATOL ensures you’re brought home at no extra cost.
Payments safeguarded in a Trust Account
The airline is paid when you book and the rest of your payments are held in a trust account, which is controlled by the Travel Trust Association. This is much safer than an ABTA bond, because your money can only be released to pay the suppliers for each element of your holiday, and and your ATOL protection safeguards the whole holiday. Our TTA membership number is U7488.