Grand Bavaro Princess All Inclusive in Punta Cana, Dominican Republic

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- Mon to Thurs 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
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Ski Holidays

Ski Holidays

Where

From

When

Who

2 People, 1 room

Room 1

Adults

(18+)

Children

(0-17)

Children's ages at time of return

Add room

DONE

Total nights

View Holidays

Holidays
Beach
Dominican Republic
Punta Cana
Grand Bavaro Princess All Inclusive

1 / 133

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Overview
Map

Official Description

The marvellous hotel Bavaro Princess is excellently situated directly on the famous Playa de Bávaro, known for its unparalleled beauty, its wonderful sand and the crystal-clear waters of the Caribbean Sea. It features 8 restaurants and 1 snack bar, 9 bars, a nightclub, a spa area and conference facilities. The airport is about 26 km away and can be reached within a 25-minute drive.

Amenities

Banana boating
Diving
Windsurfing
Catamaran sailing
Pedal boating
Table tennis
Aerobics
Fitness
Archery
Beach volleyball
Billiards
Bocce
Tennis
Darts
Sauna
Steam bath
Hot tub
Turkish bath (hamam)

Room Prices & Availability

Rooms

1 / 25

Bungalow Capacity 2

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

1 / 8

Suite Two People Platinum

Bedroom : Double bed 131-150 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

Individually adjustable air conditioning
Turndown service
Living room : 1
Bathrobes
Toiletries
Wi-fi
Welcome pack
Room size (sqm) : 65
Cot on demand
Hydro-massage bath

* Some services shall be paid at the establishment

+ More

1 / 2

Suite Honeymoon Platinum

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

Wi-fi
Internet access
Room size (sqm) : 66
Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar

* Some services shall be paid at the establishment

+ More

Junior Suite Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Room Honeymoon

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Family Room Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Family Room Pool View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Honeymoon

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite Pool View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Room Run Of House

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Honeymoon

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Luxury

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow King Size Bed

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite With Views

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Single Deluxe

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow One Bedroom

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite With Terrace

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Room Luxury

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Honeymoon

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Capacity 1

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Club

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Room Deluxe Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Deluxe Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Or Twin Deluxe

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Superior

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Luxury

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Capacity 3

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite With Private Pool

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Classic

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Or Twin Superior

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Deluxe With Balcony

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite With Terrace

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Superior King Bed

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Or Twin Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Two Beds

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Room Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Club

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Twin Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite One Bedroom

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite With Balcony

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Pool View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Deluxe Superior

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Deluxe Superior

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite King Size Bed

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Honeymoon

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow With Balcony

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Deluxe

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Single Junior Suite

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite Club

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Family Room Club

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Garden View With Balcony

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Junior Suite

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite Pool View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Junior Suite With Private Pool

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Studio Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Standard

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Deluxe Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Capacity 1

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Suite Deluxe

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Deluxe

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Luxury

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Double Deluxe Garden View

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Bungalow Capacity 3

Facilities

Number of bedrooms : 1
Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony

* Some services shall be paid at the establishment

+ More

Statistics & Profile

Year of construction : 1991
Year of most recent renovation : 2012
Total number of rooms : 808
Number of floors (main building) : 3
Suites : 808
Bungalows : 91

Grand Bavaro Princess All Inclusive is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Amenities and services

Wheelchair-accessible
Car park
24-hour reception
Check-in hour from 18:00:00 to 00:00:00
Check-out hour from 12:00:00 to 11:00:00
Wi-fi 10 USD Per unit/night
Local and international calls
Car hire*
Room service*
Laundry service
Launderette*
Medical service*
Babysitting service*
Multilingual staff
24-hour security
Bellboy service
Currency exchange facilities
Shop
Garden
Terrace
Concierge
Gym
Luggage room
Clothes dryer

Activities

Banana boating*
Diving*
Windsurfing
Catamaran sailing
Pedal boating*
Table tennis
Aerobics
Fitness
Archery
Beach volleyball
Billiards
Bocce
Tennis
Darts

Health and beauty

Sauna*
Steam bath*
Hot tub*
Turkish bath (hamam)
Massage*
Spa treatments*
Hairdressing salon*
Beauty salon*
Spa centre*

Business

Conference room : 3
Meeting room
Projector*
Business centre

Restaurant service

Café
Bar
Restaurant : 10
Poolside snack bar
Show cooking
Swim-up bar

Entertainment

Outdoor freshwater pool : 3
Children’s swimming area : 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Casino
TV lounge
Theatre / auditorium
Game room
Nightclub

* Some services shall be paid at the establishment

Popular Room facilities

Bathroom
Shower
Hairdryer
Direct dial telephone
Minibar
Tea and coffee making facilities
Ironing set
Safe
Balcony
Terrace
Wheelchair-accessible

Meals

Breakfast buffet
Late riser breakfast
Buffet lunch
Buffet dinner
À la carte dinner
All inclusive
All inclusive with alcoholic drinks own brands
Vegetarian meal
Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

17027 reviews

Traveller rating

Excellent

9709

Very good

3967

Average

1669

Poor

832

Terrible

850

Rating summary

Location

Sleep Quality 4.2

Rooms

Service

Value

Cleanliness 4.3

Recent Tripadvisor reviews

fadek2025

Bavaro Experince

31 Jul 2025

It had such great food and the staff are very friendly and want to include all the guests in the activities the resort presents. I would go here again and again

bethwM1612HW

No is the only word they know

31 Jul 2025

Let me start with the positives. The property itself is beautiful and well maintained. There are many appealing amenities such as access to clean pool towels throughout the day, numerous bars, lots of restaurant choices, and chair availability most of the time. There are also tons of wildlife like peacock families, ducks, chickens, turtles, and even a sanctuary of guinea pigs. The best waiter on resort is Diodegrasio. He is compassionate and kind and does everything within his power to help you have the best experience possible on your vacation. He works morning and dinner at the platinum buffet. The bartender at the platinum pool was also wonderful- Jerry Jose. However, all that potential for a wonderful vacation is overshadowed by unfriendly, borderline rude staff. While not all staff were this way, 98% of those we came in contact with at restaurants and bars were, unfortunately, disrespectful or put out by any small requests such as asking for your water to be refilled. They acted as though you were asking too much of them to do their job. We received eye rolling when asking for simple things like a cola or a steak that’s cooked differently than medium. They would stare at you as you walked into the buffets, never asking to seat you or what you wanted to drink. Most of the time you had to flag someone down for service. We are very easy to please. All we ask is that if you advertise all-inclusive that’s what you offer. We want a clean place to stay, friendly staff, and all that you advertised before we booked. We have traveled to over 25 all inclusive in the Carribean and understand there are sometimes small inconveniences or things that don’t work properly. Those are things we can overlook as long as you are trying your best to make them right within your power. With that being said, none of our problems were fixed or really cared about during our stay. Let me give a few examples other things we experienced on our vacation. We do not drink alcohol. My children would ask for fruit in their nonalcoholic drinks and were told they could not have it as that was reserved for alcohol. I even had a bartender at the Japanese restaurant tell me it wasn’t his problem to fix when I politely asked him to change my sixteen year old son’s (who was clearly wearing a green child’s wristband and asked for no alcohol) virgin Miami Vice to virgin, and his reply “he gets it the way I make it- not my problem”. My family was told at the food truck that they could only have two items on the menu, even if they were ordering for another family member holding tables. When we asked for bacon at the breakfast buffet an hour before it closed, we were told they were not cooking anymore today- multiple days in a row. One of these days several of the waitresses laughed at my husband for asking a cook and being frustrated that they refused to bring more out. When we asked for a drink at the bar truck from the “bar truck” menu, we were told they could not make anything except pina coladas and daiquiris, even though there were fifteen non-alcoholic drinks on their menu. Another afternoon my daughter ordered fries from the food truck three hours before they closed and was told they were not cooking anymore more that day. The pattern was a lot of no’s. Not just that, but we upgraded to platinum so we did not have the bad experience that others had written about as standard guests and most of these occurred in platinum only restaurants and bars. We were also unable to use the beaches as the seaweed was stacked in huge, smelly piles along the shore . You have to walk directly through it to get to the water but if you make it that far you can’t stay long due to the smell of decay from the piles. My advice is to think very carefully about how you want your vacation to go before booking here. We will not make the mistake again.

colettebG6541FW

Grand Bavaro Princess – A Beautiful Property with Disappointing Service

31 Jul 2025

As a concierge with professional hospitality experience, I was truly looking forward to my stay at the Grand Bavaro Princess, especially after reading about the resort’s amenities and admiring its beautiful layout and beachfront setting. Unfortunately, despite the impressive physical property, the customer service fell well below expectations. From the moment we arrived, there was a recurring sense of indifference from many staff members. While no one was outright rude, the general attitude was apathetic—borderline like guests were an inconvenience. This wasn’t a cultural observation of the Dominican Republic overall, as we stayed at two other properties during this trip and had far more positive and engaged experiences elsewhere. This property, however, consistently missed the mark. The food across the resort was underwhelming and, at times, simply bad. The beach, while picturesque in theory, was covered in seaweed during our stay, which I understand may be seasonal, but it added to the overall letdown. The peddlers on the beach were constant—a known issue in many resort areas, so not unexpected, but still worth mentioning for those seeking uninterrupted relaxation. One of the most surprising moments as a hospitality professional was my experience with the hotel concierge. I asked for help with a dinner reservation and was told to scan a QR code and call myself. That level of disengagement was frankly shocking. On another occasion, we requested assistance from a bellman for our luggage and waited 40 minutes—no one ever came. We ended up hauling everything ourselves, only to have someone offer help once we were already loading the taxi. The dinner reservation process was another disappointment. After calling to confirm, I arrived at the restaurant where several staff members stood by but none acknowledged me. I had to speak up to be directed to the host, who was unexpectedly aggressive and dismissive when he said we didn’t have a reservation. I calmly explained I wasn’t there to argue and was willing to accept a mix-up, but the lack of courtesy was alarming. Ironically, I returned to the concierge desk, and with a single phone call, where she found a spot for us at the same restaurant—highlighting a lack of consistency and communication. We declined the offer. Other issues included murky pools, which may have been the result of overcrowding and children, and the 24-hour pub/restaurant which served some of the worst food I encountered during our entire trip. There was no to-go option—unless you count wrapping it in napkins yourself. One interaction that crossed a line involved a different concierge who began asking inappropriate personal questions about my husband’s choices and whereabouts, even offering cultural commentary on how “Dominican men allow their women to make the decisions.” As a guest, and especially as a hospitality professional, I found that incredibly inappropriate and unprofessional. Overall, the Grand Bavaro Princess has beautiful potential, but the lack of care, inconsistent service, and poor food quality made this the least enjoyable stay of our trip. As someone in the hospitality industry, I don’t expect perfection—but I do expect effort, respect, and warmth. Unfortunately, those were largely absent here.

529maxinek

Grand Bavaro Princess review

30 Jun 2025

Crystal from the animation team not only takes care to get all involved, she also will teach you how to speak Spanish ! Thank you for the wonderful lessons Crystal!

774sariaht

Delaware

Must book! Great for friends and family

31 Jul 2025

First time staying at all inclusive resort! One love the customer service. Staff always willing to help and give directions. The cleaning is top tier. Scrub bathroom, new linen on each bed and mop the floors before leaving each day!! Def make reservations ahead of time for select restaurants in resort. If not, buffet will be open for you. Decent drinks! 24 hour pub is nice and has a variety of food to try. Pool is open until 7p Love how there is a party each night or special theme. I would love to try the premium rooms or rooms on first floor to have my own swim up pool and have options of premium liquor ! Def recommend staying here! We stayed from 6/30-7/3 just enough for us to experience all the amenities and do one excursion! Also ! Family friendly! Kids have their own pool and 3 adult pools available Take the train when possible , if not everything is in 5-10 min walking distance Try the food trucks by the beach/ pool too

Tripadvisor Overview

A space designed for you all to enjoy an unforgettable holiday, with exclusive facilities and services for every single member of your family.Our facilities include a water theme park with slides, a brand new children’s recreation area, a children’s club, entertainment and activities for the whole family, an exclusive snack bar and a pool bar.

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