A superior room was booked (for 3 people) even though it was just myself & my son. After a room change from a double, we ended with a twin room! Rooms are clean & tidy. Bring your own hairdryer as the hotel ones take 4 attempts to dry short hair as it cuts out! Also it's a shower over a bath, if you have mobility issues, this is a no. The rooms are in blocks within the complex , ours was upstairs, so no handrail, just the wall edge to hold onto. The beach towel is in your room & it does not get changed during your stay. At the start of our holiday, we waited 2 days for a room clean & fresh towels, now it's a daily clean. The complex is beautifully kept however if you have any health issues with steep walking think twice as the restaurant is up cardiac hill as we named it! We were told at reception on arrival the mini market is there to buy nibbles if you wish , it's not even open, the building is getting refurbished to open soon. So walk into the village, lots to see, but & eat. We used the sea breeze bar. This is where the evening entertainment is too. The sport part of volleyball or tennis is bring your own or play with people it's not a hotel led sport. The music at sea breeze stops at 2.30 every day , then silence! The barman at sea breeze in the evening is lovely, smiley happy to see you compared to the one in the day, she hardly smiles and everything is an effort. The food...is a waste of paying for all inclusive. I can cook better at home! The lunch options at sea breeze are hit or miss. The ice cream is extremely soft to be warned. You ask for nuts from the staff. The main restaurant, I would call it a canteen. The staff never smile, if you ask for a 3rd glass of wine, the looks you get. Every time we went/go for dinner , a table has to be cleaned before we can eat. The choices are not great. We gave up on the breakfasts after day 1 & just went for evening meals. The Gala night on Monday , was explained as a grand affair...they added white tables clothes, glasses on a table with a cherry inside not given to us with still miserable faces if you asked for anything, not sure what the fuss was for. Can recommend Skala for breakfasts and meals as we went there for something hot. As non of the meals in the restaurant are hot, they are just warm.. I booked this for my son's 21st birthday, so it's been a disappointment. The info in the rooms are limited, so get restaurant times, etc from reception. Beautiful complex but not worth being a 5 star.