If you’re considering the Grand Bohemian Hotel in Orlando for a luxurious boutique experience with a pool and bar, think again. My recent stay was an absolute letdown, marked by poor communication, abysmal management, and a complete disregard for guest satisfaction. We checked in on Friday for a two-night stay, expecting a relaxing weekend. Friday afternoon and dinner were pleasant, and the room was adequate, though nothing extraordinary for the price. But the experience took a nosedive on Saturday morning at 10:15 AM when we received a text informing us that the entire pool and pool bar—key amenities we’d chosen this hotel for—would be closed until 6 PM for a private party. No prior notice was given during booking, at check-in, or even the day before. It’s clear the hotel withheld this information to prevent cancellations, prioritizing their bottom line over guest experience. When we inquired at the front desk, they flippantly suggested we trek a couple of blocks to use the pool at the Aloft, which turned out to be a small, uninviting disappointment—hardly a comparable alternative. Frustrated, I requested to speak with the manager. What followed was a two-hour ordeal of waiting and repeatedly approaching the front desk, only to be met with excuses. When the manager finally responded, he refused to meet me face-to-face, hiding behind a wall and offering no meaningful resolution. This cowardice and lack of accountability were infuriating. To make matters worse, the private birthday party responsible for the pool closure was obnoxiously loud, with noise blaring outside our window all afternoon. The disruption ruined our Saturday, and by the time we could consider moving to another hotel, the day was wasted. The Grand Bohemian’s management showed zero empathy or initiative to rectify the situation, leaving us feeling trapped and undervalued. This isn’t a boutique hotel; it’s a poorly managed operation that prioritizes private events over paying guests. Save your money and book elsewhere—anywhere else—for a true luxury experience without the deceit and incompetence we endured.