Grand Cettia Hotel

Upon arrival there was a bloke being sick on the stairs and a guy telling me the soup was s**t, so to say the first impressions were incredible is a bit of a push. Having got to the room they are very dated not spotlessly clean but liveable. Our room faced out onto the road and overlooking marmaris and the mountains which was lovely but a lot of traffic noise and the mosque a few times a day. Not the hotels problems but the doors aren't exactly soundproof and when you have kids it's not ideal. Having got our heads down after an early morning arrival, at 9am we woke to find no sunbeds not to worry we new we had got down there a little late so was expected. But then next morning I went down at 8 just to suss out where to sit and again no beds available but all beds reserved eve with a sign out saying not to. So unless your up at 7/ 7:30 good luck getting a sunbed. Drinks I can't complain about bar staff always polite there's twin guys who are grafters and never seem to stop. Food was ok there was always something but sometimes felt like certain things like nuggets were reheated as quite a few days they were dry beyond belief even my 3 year old stopped eating them. Waiters and waitress's very polite but if you sit outside in the evening be careful as they rush around taking your tablets mats salt pepper and napkins before you've even finished felt like supermarket sweep. Ice cream was good quality only open for a few hours but you just keep an eye on when to go and get one. Entertainment team work long hours credit to Barney who I think is the main guy who works tirelessly and is always making people laugh, the 2 girls doing the kids clubs did seem more interested on uploading tiktoks and having faces like thunder when it came to the mini disco. Pool area very cramped you feel like sardines can't complain about the pool as was a nice size for a swim and my daughter loved the kids splash pool just not when the splash pad was operating as the bucket of water constantly tipping is a bit too much for most toddlers and babys ( most people when we were there got fed up with it). There is a few games that cost including a football team game and bingo each costing a £10 and the winning amount you get is £30 so you just have to wonder were the rest of the money goes, it seems the mission is to try get as most money they can put of people with little reward at the end. You will get people walking around every day wether that be a massage (wouldn't recommend) hair styling or even tattoos from a local shop asking if you want anything and it can be a little irritating. Location is good few little shops and bars nearby and the beach front and more shopping areas is about a 15/20 minute walk so nice in the evening to get out. All in all the holiday was ok was very last minute for us so we went with mediocre expectations but not sure how it's a 5 star if I'm being completely honest it's a good average so I would say 3+ not quite 4. Best things. Location and bar staff. Worst things. Felt very cramped. Sunbeds an issue and dry reheated food.

Back from this hotel for a weeks stay with my husband and daughter who was 3 years old. I don't usually leave a review but I feel I need to. There was a few good points about this hotel but a lot of bad I want to warn people about before booking a family holiday. Firstly we had a lovely clean room which I couldn't fault our view was lovely, the food was average while we were there but it's an all inclusive range, some nights were themed and it was a lovely atmosphere. The splash pool for the kids was ok it's not like the photos just to ore warn you but my little girl loved it so we sat there everyday. Most of the staff are very friendly and welcoming that's the only good points I can stay. Bad points firstly I want to say there is two girl entertainers I wouldn't call them part of the entertainment team as they are more worried about their socials and have 0 skills in being with children let alone doing a kids club. The first day we arrived it was raining so I thought I would take my little girl to the club which she wanted to leave it was bracelet making which I was told here are the beads she could make one I obviously helped her which was fine but the whole time I was there one was videoing a tic Tok account and the other was talking about her wedding. Zero communication with my daughter and I thought first impressions go a long way. Throughout our stay it got worse every night there was lack of communication with children the activities was an effort and again no enthusiasm to interact with the kids. We had a warning about a weather storm on a certain day and nothing was prepared for the kids inside they never said hello to my little girl absolutely poor. However there was a few other entertainment people who did make a effort. Secondly you had to get up early for sun beds there is signs to say don't reseve your sun bed but people still do it my poor husband had to get up early just to get three for us if not they would all go, the pool area is very very crowded you almost end up on top of each other. Thirdly my husband and I treated ourselves to the spa they have there. PLEASE don't waste your money. My husband had a massage that he said was ok but it was meant to last an hour and only had 40mins. I booked for a facial which I can honestly say I have never ever experienced such a awful facial in my whole life it burnt my face from the oil they used it was meant to be luxury but the steamer smelt like a machine you would use to take your wallpaper off with stale water. No massage on my head or neck, and all the product's were slapped on my face and then taking off with freezing cold water, I still don't know what instrument was used I assume to get back heads out but it cut my face it was just so horrible I wanted to leave. There is a little pub which you cannot fit two families in, the facilities are pretty small nothing really under cover and nothing really to do if it does rain which is did three times while we were there. Luckily the beach and shops is only a small walk away so we could go out every night to get away from it all.

Amazing time at this hotel. All the entertainment work really hard all day and night. Can’t fault anything. Food and drink is amazing. Big shout out to Harry and John. The best entertainers in marmaris 🤍

The ambience is lively. Lots of families, kids‑club energy, pool games, animation. So if you want peace, it might not always be absolutely serene. But in the evenings it’s nice: entertainment, people mingling, a casual holiday vibe The pool area is nice. Big main pool, kids’ pool, pool‑side relaxation. Sunbeds around, though getting a good spot There’s a spa with Turkish bath, sauna, indoor pool. Good if you want some relaxing downtime Entertainment is decent. Evening shows, mini‑disco, kids club, etc. You can always find something to do. For couples, the shows are okay, but more family‑oriented.

We had a fantastic stay at the Grand Cettia! The hotel was great overall, but the absolute star of our holiday was the Kids Club. Amy and Lar there were so caring and full of energy, and our children couldn’t wait to join in every day. From fun activities to the mini disco at night, they were kept busy and happy the whole time.