I have mixed feelings about this stay. To start with the good, I mentioned my daughters birthday was happening during our stay and the hotel went all out, the provided a birthday cake, balloons and an announcement plus huge sparkler all free of charge. They made my daughter feel really celebrated which was so kind. The waitstaff are all amazing, they work so hard and are always so welcoming. Reception staff are also lovely and so helpful. Food can be very hit and miss, some nights were brilliant, great choice and quality. Always something available even for picky eaters. The bad: meal time is like a feeding frenzies! No organisation at all if you go down for 7:30 when dinner starts. It’s pure chaos, and due to other guests not adhering to good hygiene and physically touching food then putting it back, two of us ended up with a nasty tummy bug. Breakfast is the same everyday, very underwhelming. Not very pleasant after a few days of the same options. Lunch is usually the best in my opinion, great food and varied options. The rooms are fine for just sleeping in. The beds are rock hard though so fair warning. Rooms are cleaned daily unless you specify otherwise and towels and beds are changed. Getting a sun bed is like the hunger games! People get up at 7am to claim them with towels then some don’t even use them ,It’s ridiculous. Another huge negative is people trying to sell you services CONSTANTLY even in the hotel! Spa employees, hair stylists to name a couple. The shop on site is ridiculously over priced. There are shops just down from the hotel with much cheaper rates. Overall we enjoyed our stay, there are elements that we didn’t we didn’t like but the same can be said anywhere. I strongly recommend taking cash any denominations (pound, euro, Lyra are all accepted this will ensure you can’t be scammed using card payments unlike us! Lesson learned. There is a free shuttle bus to Tiki beach which is fantastic. Food and drink prices are reasonable but it can be a very long day for little ones (10-4) it’s a pebble beach. sun-beds are included. Definitely worth it! Most of the issues we had were with the volume of guests. The chaos around meals and pool beds stem from the how many people are staying to be fair to the hotel. The entertainment is also good it’s just on very late which isn’t great for families with young kids. lots of alcoholic drinks are at an additional cost. There are some cocktails on the all inclusive menus but it’s not a vast list by any means. Local beers and spirits are available to all inclusive guests.