2 People, 1 room
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Room 1
Adults
(18+)
2
Children
(0-17)
0
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Grand Hyatt Playa del Carmen Resort
Riviera Maya, Mexico
5 out of 5Approx hotel star rating
4.4 out of 5
Official Description
Amenities
- Diving
- Table tennis
- Fitness
- Billiards
- Bowling alley
- Golf
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon
- Beauty salon
- Spa centre
- Pool
- Children’s swimming area
- Sun loungers
- Parasols
Room Prices & Availability
Rooms
1 / 3
Double 2 Queen Beds With Ocean Front
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 5
Double 1 King Bed Swim Up With Grand Club Services
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm)
- Balcony
- 220V power supply
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Executive Suite King
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 4
Double 1 King Bed With Ocean View And Grand Club Services
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 2 Queen Beds
Bedroom : Queen-size bed 150-154 width (1 unit)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Ocean View Two Queen Beds
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double 2 Queen Beds Swim Up With Grand Club Services
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 1 King Bed
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 2 Queen Beds With Ocean View
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 1 King Bed With Grand Club Services
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 5
Double 1 King Bed With Ocean View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Room 1 King Bed With Partial View And Grand Club Services
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3
Double 1 King Bed With Ocean Front
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room 2 Queen Beds With Partial View And Grand Club Services
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Number of bedrooms : 1
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 4
Double Club Ocean View
Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)
Facilities
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 2 Queen Beds With Ada Shower
Bedroom : Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Plunge-Pool Suite King
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm)
- Number of bedrooms : 1
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3
Suite Grand Suite King
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Smoking rooms
- Individually adjustable air conditioning
- Hairdryer
- Toiletries
- TV
- Room size (sqm)
- Tea and coffee making facilities
- Shower
- Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2
Suite Presidential Suite
Facilities
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2
Double 1 King Mini Pool
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Single Premium
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Ocean Front
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Premium
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Presidential
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Premier
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Economy
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Premier
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Club King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Superior Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Partial Ocean View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Superior Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Club Grand
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Executive
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Executive Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Deluxe Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Premium Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Ocean View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Queen Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room King Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Club King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Side Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Quadruple Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Ocean View King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room King Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double With Views
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Ocean Front King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Quadruple Partial Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Premium Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double King Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Luxury
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Bed In Dormitory Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Superior
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Club Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Quadruple Partial Ocean View Queen Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Quadruple Ocean Front
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Premium
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Superior Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Single Economy
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Ocean View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room With Jacuzzi
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Single Executive
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Premium
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Garden View King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Single Luxury
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Garden View King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Twin Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Pool View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Economy
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Pool View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite With Private Pool
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room With Views
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Sea Front
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Accessible
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Luxury Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Luxury
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Twin Two Double Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Club Grand
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Club Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Ocean View Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite With Double Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Ocean Front
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite With Views
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Economy
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Pool View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Premium Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Premium
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Single Presidential
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room King Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Partial Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Or Twin Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Sea View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Grand
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Executive
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Partial Ocean View King Bed
Facilities
- Room size (sqm)
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite Club
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Suite King Size Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Double Garden View
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Partial Ocean View King Bed
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Room Two Queen Beds
Facilities
- Wi-fi
- Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
Statistics & Profile
- Year of construction : 2014
- Total number of rooms : 314
- Number of floors (main building) : 5
- Annexe (s) : 3
- Twin rooms : 199
- Double rooms : 314
- Junior suites : 28
- Suites : 36
- Disability-friendly rooms : 6
Grand Hyatt Playa del Carmen Resort is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.
Facilities
Most popular facilities
Amenities and services
- Wheelchair-accessible
- Car park*
- 24-hour reception
- Check-in hour from 15:00:00 to 06:00:00
- Check-out hour from 12:00:00
- Wi-fi*
- Car hire
- Secure parking*
- Valet parking*
- Airport Shuttle*
- Room service
- Laundry service
- Launderette*
- Medical service
- Bicycle hire service*
- Babysitting service*
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities*
- Lift access
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room*
- Clothes dryer
- Private beach area
- Library
- Bikes available
- Towels and bed linen*
Activities
- Diving*
- Table tennis*
- Fitness*
- Billiards*
- Bowling alley*
- Golf*
Health and beauty
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon*
- Beauty salon
- Spa centre
Business
- Conference room : 3
- Meeting room : 6
- Business centre
- Fax*
Restaurant service
- Café
- Bar
- Restaurant : 1
- Non-smoking area
- Smoking area*
- Poolside snack bar
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
Entertainment
- Indoor freshwater pool : 1
- Outdoor freshwater pool : 4
- Children’s swimming area : 1
- Sun loungers
- Parasols
- Children playground
- Kids’ club
- Game room
* Some services shall be paid at the establishment
Popular Room facilities
- Wi-fi
- Wheelchair-accessible
Meals
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Snacks
Tripadvisor Reviews
Tripadvisor traveller rating
5538 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Recent Tripadvisor reviews
Social_Reform
Las Vegas, Nevada
Rip off Food worth $10 sold for $75. Don’t. It’s the restaurant to the right with an ocean view at Hyatt.
31 Jul 2025
Scenic40145842830
Nice place to stay.
31 Jul 2025
stevenbG893YH
Great location but hotel need more...
31 Jul 2025
catalinapS3842JV
I don't recommend this place at all
31 Jul 2025
642udiy
Stay away from this hotel !
31 Jul 2025
Tripadvisor Overview
More Hotel Information
To take into account
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment*
Cards accepted
- American Express
- MasterCard
- Visa
