Grand Ideal Premium Hotel

5th time to the grand & again didnt disappoint everything about this hotel is great from the reception to the rooms food nuff said anyway we,re back in may 2026 & probably sept bring it on 😀

We stayed from Aug 23–31. Poor hotel management, safety concerns, and unresolved issues ruined what should have been a relaxing family holiday. The shower was unusable for over 5 days due to a broken holder. I reported it 6 times, and only after I escalated it again on the 6th day was it fixed. My wife was hit by debris when a lobby ceiling light exploded. When I reported this to the guest liaison Tanya, her response was dismissive, and she initially refused to provide her name. There was no follow-up from the hotel at all. Thankfully, Jet2 rep Laura stepped in, took my wife to the doctor, and supported us. Sunbeds were "reserved" overnight with towels, leaving none available in the mornings. Staff admitted this happens daily, but management did nothing to stop it. The only highlights were Toprak and Berat in the restaurant, and Daisy from the entertainment team — all welcoming, friendly, and professional. Sadly, these few positives were overshadowed by service failures, safety issues, and lost time. Avoid this hotel unless serious changes are made.

Food is great, plenty to pick from and deserts are really good! Pool is good but only one depth all the way, kids pool too. Water slide is great fun and lifeguards actually watch the kids, now theres a rarity! Staff are lovely and evening entertainment is good. Beer is a little hit and miss, but overall fine. 5 min walk to the beach. Great breakfast over the road at "the greasy spoon". Tip - i see people complaining about staff being miserable, they are not to people that use basic manners. So many (mainly english) people speak to them like dogs. Please and thank you go a long way In Turkey overall.

First Time Stayer - Superb trip to the Grand Ideal. Great location and facilities. Lots to do around the hotel, right on the strip but not noisy at night. Food was a bit “meh” but only ate in the restaurant 3 times out of 7 days - lots of local restaurants offering really good rates for some really good food. In particular - The door (5 min walk) and Andy’s Restaurant (4 min taxi) under £12 per person too. Beer was great in the hotel, spirits felt watered down slightly but selection was great. Sunbeds were accessible although I could see this being an issue in peak summer time as only one side of the pool gets a full days worth of sunshine. Staff friendly and one thing that was fantastic was the entertainment and entertainers. The SPA was used by a friend who loved this and went back for more a few days after her first treatment. Rooms kept very clean and AC was appreciated. Lift a slight issue as sometimes waiting 5 mins for it to arrive due to it being small. The “corner shop” on site was fantastic, great pricing and had any missed essentials you may have forgot to bring as well as snacks and drinks at low cost- think a large redbull set me back 80p. Definitely recommend purchasing the pint cups from this shop , around £1.50 but the bar staff will gladly top these up with beer/spirits/cocktails/soft drinks with no fuss. Ice is safe to have, neither of us 4 had any issues with the ice over the course of a week (and there were a lot of drinks consumed) Overall 4.5/5 - Would stay again and will be returning when I next visit Türkiye

We arrived at this hotel last Sunday Night very late. Staff were friendly and showed us to our room. The rooms are super clean with mini fridges with water and fruit juice. The room sizes are just a little bit on the small side however still good. The bathroom had a large shower and the pressure in the water was fabulous! The air conditioning worked a treat and our balcony had the perfect view of the entertainment stage and pool. All Areas of the hotel were spotless. We had meals In the hotel often and there was something for everyone one. The corridors can be a little noisy however that’s just the behaviour of some folk. We can’t comment on the entertainment as we went out at night. I had a massage in the spa, the lady who did this was fab, prices for treatments are a little pricey but I got lucky and was offered half price as it was the end of the season. The only thing that irritated me was the paper cups 🙈 however plastic cups are available in wee shop on site. We had seen loads of mixed reviews of this hotel but glad we chose this hotel.