Grand Kaptan

Hotel was brilliant. All staff friendly. Rooms cleaned daily. Great choice food n drinks. Only thing that lets it down is no music.

Thanks for our holiday, but there are some important things I’d like to share so others are aware. Positives: 1. The staff is friendly and does their best to make guests happy. 2. The hotel was clean and tidy, the rooms were cleaned daily, and the towels were changed. 3. The room and balcony were cozy, quiet and peaceful in the rooms. 4. Bedding was pleasant, and the mattress was decent (a bit firm). 5. There’s a convenient underground passage leading straight to the beach. 6. And of course, Turkey itself is wonderful – the sea and the sun make up for a lot. but... I would not recommend this hotel and definitely wouldn’t want to return to. Unfortunately, before booking I didn’t look deep enough into the reviews, but I did so afterwards – and found out why. We think that at this hotel, there might be something wrong with the food provided. We don’t know if it’s the hotel’s fault or if other guests are bringing in some bacteria or viruses. I read that many guests caught it while staying at this hotel (although at first we didn’t believe it) and also: 1. We even saw someone vomit in the restaurant. 2. We spoke to other people who also got sick. 3. We heard others vomiting around us. 4. Eventually, we got sick ourselves too. What we disliked most was the cold food – even though the variety was decent, it didn’t matter if you arrived first or later. When my husband fell ill, we decided to stop eating at the hotel restaurant, as every time we walked in the smell of oil was nauseating. Instead, we went to the city for lunch (recommended: Le Chevy). The hotel itself is old and in need of renovation. Elevators were extremely slow – faster to take the stairs. In the room the hair dryer was ancient and barely worked, air conditioning functioned, but was very outdated. Wi-Fi was paid (in ultra all inclusive hotel???) It’s a pity we paid quite a lot compared to what this hotel actually offered. It was our third time in Turkey, but unfortunately the first unsuccessful one. Tip: Always read reviews before booking. If you see many reports of food poisoning, avoid such hotels – the chances are high that you’ll get sick too (even if you wash and disinfect your hands).

My partner and had booked a late holiday to Grand Kaptan and didn’t really know what to expect. The hotel was slightly dated but otherwise perfect. Really clean and exactly as pictured on website. Staff were friendly and helpful and the food was standard all inclusive. There was a good selection of drink and the waiters were always helpful. Plenty of sun lounges and towels. The beach bar was great. Again the drinks there were plentiful and the food holiday standard. We were close to the local market where bargains and haggling was fun and not too pushy. The room was cleaned daily with fresh towels. Nothing was too much trouble. Would I return? Yes! Lovely little gem. The only downside is DO NOT book a trip to lions centre. Save your money and time and just visit the local market or nearby shops. Cheaper and so much more friendlier. Book it and enjoy!