Ski Holidays
2 People, 1 room
»

Room 1

Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
Add room
DONE
Total nights
View Holidays

Grand Palladium Punta Cana Resort & Spa All Incl

Punta Cana, Dominican Republic
5 out of 5
Approx hotel star rating
Based on 17378 reviews

Official Description

Set in the midst of a coconut plantation and lush tropical vegetation, the marvellous Grand Palladium Punta Cana Resort & Spa enjoys a fantastic location directly on the famous Playa de Bávaro, known for its unparalleled beauty, its wonderful sand and the crystal-clear waters of the Caribbean Sea. It features 13 restaurants, 14 bars and an excellent spa and wellness centre. Punta Cana international airport can be reached within 30 minutes.

Amenities

  • Aqua fit
  • Banana boating
  • Motor board ride
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Paddle tennis
  • Badminton
  • Darts

Room Prices & Availability

Rooms

Triple Deluxe

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 44
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Standard

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Single bed 80-130 width (2 units) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Poolside

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Sofa bed (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe Garden View

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Extra beds on demand
  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe Poolside

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Single Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Apartment One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Connecting Room

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Club

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Deluxe Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Comfort

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Loft Garden View

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1996
  • Year of most recent renovation : 2005
  • Total number of rooms : 451
  • Number of floors (main building) : 2

Grand Palladium Punta Cana Resort & Spa All Incl is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Day-care centre
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Private pool
  • Private beach area : 1

Activities

  • Aqua fit
  • Banana boating*
  • Motor board ride*
  • Diving*
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards*
  • Mini golf
  • Tennis
  • Paddle tennis
  • Badminton
  • Darts

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 1
  • Meeting room : 1
  • Photocopier*

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 5
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Casino
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Safe
  • Wake-up service
  • Desk
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Full board
  • Full board with drinks
  • All inclusive

Tripadvisor Reviews

Tripadvisor traveller rating

17378 reviews

Traveller rating

Excellent
10139
Very good
3235
Average
1784
Poor
1144
Terrible
1076

Rating summary

Location4.4
Sleep Quality4.0
Rooms3.9
Service3.9
Value3.9
Cleanliness4.2

Recent Tripadvisor reviews

claireser

Leeds, West Yorkshire, England

Good hotel, excellent food but lazy staff and to much upselling

30 Jun 2025
We came for ten days and had a lovely time. The food is unbelievable and we ate at all the available Al-La cartes numerous times, our favourites been the Italian and the Grill. The App is rubbish for booking - it says no availability but if you go to guest relations at 9am or after, they can make all the bookings for you. The main pool in Grand Pall is large and spacious - plenty of sunbeds but beware of the silly ledge when getting in and out of the deep end. Sunbeds a bit uncomfy for me. Plenty of towels so no need to bring your own. Our room was large with a really comfortable bed and kept lovely and clean. Good air-con too and minibar although we only got two cans of lager towards the end so didn’t realise this was an option. Hemingway’s bar was the best bar and the staff here work hard., compared to anywhere else in this resort. Entertainment geared really toward Spanish speaking countries but we weren’t bothered too much. If you have children - this is the place to be. The kids club had foam parties and seemed really popular - not to mention an activity every afternoon in the main pool, paddle boats, inflatable jet skis, inflatable course etc. Onto the negatives, majority of the staff haven’t got a days graft in them. Lazy, a bit ignorant, and hiding in plain sight .. stood round in circles talking or on mobile phones. There is no management and they are allowed to do minimal and ignore the needs of the guests. Secondly the constant upselling, upon checking in do I want to upgrade to a pool view (the Tui room was garden or pool anyway so why do I want to pay more? “the minute after we checked in and were waiting to go to the room, a guy was trying to get us on a “property tour” having already read up and knowing it was the travel club I said no and he left. Every day at least twice did I want a massage. The vendors blocking walkways with tables selling goods and been a bit aggressive in their approach. Too much! The entertainment staff only spoke to people who spoke Spanish and then tried bothering me twice about writing a review on them. I said no but often saw people giving them their phones to write one. Wrong! This hotel could be absolutely fabulous if management step up and manage the staff. Sometimes I wasn’t sure who was on holiday, me or them. Don’t like to say too much but you will understand what I mean when you’re there! Granted they probably don’t paid a lot but you should still be doing the job you are paid to do! The one outstanding member of staff was Miguel in guest relations. Went above and beyond in our hour of need! This guy deserves a commendation. Overall tho we had a lovely time.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return