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Grand Palladium Punta Cana Resort & Spa All Incl

Punta Cana, Dominican Republic
5 out of 5
Approx hotel star rating
Based on 18392 reviews

Official Description

Set in the midst of a coconut plantation and lush tropical vegetation, the marvellous Grand Palladium Punta Cana Resort & Spa enjoys a fantastic location directly on the famous Playa de Bávaro, known for its unparalleled beauty, its wonderful sand and the crystal-clear waters of the Caribbean Sea. It features 13 restaurants, 14 bars and an excellent spa and wellness centre. Punta Cana international airport can be reached within 30 minutes.

Amenities

  • Aqua fit
  • Banana boating
  • Motor board ride
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Paddle tennis
  • Badminton
  • Darts

Room Prices & Availability

Rooms

Triple Deluxe

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 44
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Standard

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Single bed 80-130 width (2 units) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Poolside

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Sofa bed (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe Garden View

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Extra beds on demand
  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe Poolside

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Single Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Apartment One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Connecting Room

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Club

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Club Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Room size (sqm) : 42
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Deluxe Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Single Use Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Comfort

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Loft Garden View

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Junior Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Superior Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1996
  • Year of most recent renovation : 2005
  • Total number of rooms : 451
  • Number of floors (main building) : 2

Grand Palladium Punta Cana Resort & Spa All Incl is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Day-care centre
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Private pool
  • Private beach area : 1

Activities

  • Aqua fit
  • Banana boating*
  • Motor board ride*
  • Diving*
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards*
  • Mini golf
  • Tennis
  • Paddle tennis
  • Badminton
  • Darts

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 1
  • Meeting room : 1
  • Photocopier*

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 5
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Casino
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Wi-fi
  • Direct dial telephone
  • TV
  • Satellite TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Safe
  • Wake-up service
  • Desk
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Full board
  • Full board with drinks
  • All inclusive

Tripadvisor Reviews

Tripadvisor traveller rating

18392 reviews

Traveller rating

Excellent
10632
Very good
3401
Average
1907
Poor
1265
Terrible
1189

Rating summary

Location4.4
Sleep Quality4.0
Rooms3.8
Service3.9
Value3.9
Cleanliness4.1

Recent Tripadvisor reviews

hari525

 

I'm waiting for you to give me my money back. - 2000$ back!!!

30 Apr 2026
The terrace door was broken throughout the stay. You didn't fix it even though I asked you every day. jacuzzi didn't work. bathtub plug broken no cleaning at all

Compass15453755234

 

Stay Somewhere Else

30 Apr 2026
We made the best of it. You would expect at a Caribbean resort to be greeted with a drink, which we had been before at other resorts, and it was barely a welcome. You would also expect fruit in drinks, that didnt happen. Also music at the pool, that should be a thing, it was not here. No activites at the pool. I asked 3x for champagne for my husbands birthday and they confirmed 3x they would do it. They did not and when I asked on the day, I was told that the housekeeping does it between 1-3 however when I asked it was 5pm and housekeeping hadnt been to our room yet. Night one the AC barely worked and then was sub par at best for the next 6 nights. Food was OK, nothing special. Japanese was the best meal by far. Reservations were tough to get for dinner. I would steer clear of this resort.

dwilley100

 

Loved the Room and Food!

30 Apr 2026
Everything was great except trying to get a ride to dinner and the reservation. The maid was terrific and the pool and beach were great!

Trail632956

 

Not worth the money

30 Apr 2026
Rooms dark, pillows felt cheap. Food at restaurants were mediocre. Hot food cold, cold foods hot. Got sick twice from Behique buffet. The best restaurant was El Dorado. Steak was delicious. You know the food at a resort is bad if the best thing to eat there are the French fries. If you don’t bring the ticket to your reservation they will not honor your reservation, even if you give them your name and they see your name on the list nor will they wait for you to get the ticket. I thought the ticket was my receipt not a ticket to actually get into the restaurant. That wasn’t explained when booking the reservation. Venders are harassing when walking by them when trying to get to the pool or restaurant. They say room service is free and included, but it’s not. It’s $18. They don’t have quality liquor and run out of liquor. Food was bad, many in our group got sick, no option for quality or name brand liquors, you get harassed by vendors on the resort and room dark, bathtubs weird and pillows cheap.

20ErinT26

Reno, Nevada

First experience at an all inclusive resort

30 Apr 2026
Overall, the resort was great and the staff was amazing. We had the Loft which was really nice to have the extra space and bathroom, but the shower/bath was poorly designed so any showers we took accumulated water around the tub that spilled over the sides and onto floors. The first 2 nights we had to use all our towels to soak up the water. We had to find ways to make sure no water got on the side to avoid it accumulating and spilling over. The BIGGEST complaint is the Travel Club Membership pitch on the first morning there. We were told it would be 90 minutes top that would include breakfast at the members restaurant and a tour of the resort. We said we didn’t want a time share and were told by the concierge that he couldn’t say if that’s what it was. The whole thing took 4 hours, 2 hours for the breakfast and tour of the members only and suite perks, and the other 2 hours were negotiations after we said we said we weren’t interested when we were told how much the membership was. Our tour guide and breakfast host was incredibly nice and is the only good thing of that experience. It wasted our first morning at the resort and put us in a very negative mood. Thankfully it didn’t ruin our experience. I would totally recommend to anyone and just tell them to say no to the “tour” unless their interested in a membership program.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return