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Grand Residences Riviera Cancun - All inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 2333 reviews

Official Description

The hotel has a privileged location on a white sand beach with stunning views of the Caribbean Sea. The suites have large ocean-view terraces or balconies that are perfect for al fresco living. The spacious suites are impeccably furnished and fully equipped with state of the art appliances. A window in paradise, the Beach Bar Heaven has tables on the soft white sand where guests can sip their favourite cocktail.

Amenities

  • Aqua fit
  • Jet ski
  • Motor board ride
  • Diving
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Fitness
  • Beach volleyball
  • Golf
  • Tennis
  • Golf practice facility
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon

Room Prices & Availability

Rooms

1 / 4

Suite Three-Bedroom Master Suite, Ocean View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Single bed 80-130 width (2 units)
Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Hydro-massage bath
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Cooker
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite 1 King Bed Junior Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Room size (sqm) : 48
  • Individually adjustable air conditioning
  • Number of bedrooms : 1
  • DVD player
  • CD player
  • Fan
  • Microwave
  • Ironing set
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 1 King Bed Junior Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Toiletries
  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Dining Area : 1
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Toiletries
  • Bathtub
  • Living room : 1
  • Fan
  • Individually adjustable heating
  • Hairdryer
  • Cot on demand
  • Number of bedrooms : 1
  • Microwave
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Two-Bedroom Master Suite, Resort View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Single bed 80-130 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Oven : 1
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Terrace
  • Welcome pack
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 2 Double Beds Junior Suite Non-Smoking

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Slippers
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Turndown service
  • Cot on demand
  • Living room : 1
  • Toiletries
  • Bathtub
  • Room size (sqm) : 59
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 4

Suite One Bedroom Master Suite, Ocean View,

Living room : Single bed 80-130 width (2 units)
Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Hydro-massage bath
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Cooker
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Three-Bedroom Master Suite Resort View, Non-Smoking

Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Hairdryer
  • Welcome pack
  • Kitchen utensils, plates & cups
  • Individually adjustable heating
  • Wake-up service
  • Dishwasher
  • Kitchen
  • Living room : 1
  • Washing machine
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite, Ocean View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 3

Suite 1 King Bed One Bedroom Master Suite Resort View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Living room : 1
  • Hairdryer
  • Bathtub
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Room size (sqm) : 167
  • Bathrobes
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 2 Double Beds, Junior Suite, Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Kitchen utensils, plates & cups
  • Dishwasher
  • Living room : 1
  • Fridge
  • Toiletries
  • Bathtub
  • Oven : 1
  • Toaster : 1
  • Slippers
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Run Of The House

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 48
  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Resort View Non-Smoking

Facilities

  • Individually adjustable air conditioning
  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Junior Suite, Resort View, Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Individually adjustable air conditioning
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
* Some services shall be paid at the establishment
+ More
1 / 5

Suite 1 King Bed One Bedroom Master Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Microwave
  • Fan
  • CD player
  • DVD player
  • Number of bedrooms : 1
  • Individually adjustable air conditioning
  • Room size (sqm) : 167
  • Bathrobes
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite 2 Double Beds, Junior Suite, Non-Smoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Bathtub
  • Children share the bed with parents : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 5

Twin Two-Bedroom Master Suite, Resort View, Non-Smoking

Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Oven : 1
  • Ironing set
  • Microwave
  • Hydro-massage bath
  • Fan
  • CD player
  • DVD player
  • Individually adjustable air conditioning
  • Balcony
  • Room size (sqm) : 180
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Individually adjustable air conditioning
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Cot on demand
  • Individually adjustable heating
  • Living room : 1
  • Toiletries
  • Room size (sqm) : 56
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 1 King Bed One Bedroom Master Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Individually adjustable air conditioning
  • Bathrobes
  • DVD player
  • CD player
  • Fan
  • Microwave
  • Ironing set
  • Individually adjustable heating
  • Cot on demand
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite King Bed Non Smoking

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Suite With Kitchenette

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite With Kitchenette

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite With Jacuzzi

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2013
  • Total number of rooms : 144
  • Number of floors (main building) : 5
  • Number of floors (annexe) : 5
  • Junior suites : 59
  • Suites : 42
  • Disability-friendly rooms : 2

Grand Residences Riviera Cancun - All inclusive is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 16:00:00 to 00:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Wi-fi*
  • Car hire*
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service*
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe*
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area : 2
  • BBQ facilities
  • Private pool : 10
  • Private beach area

Activities

  • Aqua fit
  • Jet ski*
  • Motor board ride*
  • Diving*
  • Catamaran sailing*
  • Canoeing
  • Table tennis*
  • Fitness*
  • Beach volleyball
  • Golf*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Hot tub
  • Solarium *
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Printer
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Outdoor heated pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
  • Safe
  • Desk
  • Housekeeping

Meals

  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

2333 reviews

Traveller rating

Excellent
2011
Very good
186
Average
77
Poor
30
Terrible
30

Rating summary

Sleep Quality4.8
Location4.6
Rooms4.9
Service4.8
Value4.6
Cleanliness4.9

Recent Tripadvisor reviews

jcP9532IM

 

Good Vacation

30 Jun 2025
Overall, we truly enjoyed our stay at the Grand Residences. The staff were warm and hospitable, and the resort itself was serene, quiet, and safe. Our concierge, Mrs. Liza, was especially communicative and helpful—she made our stay even more enjoyable.

Pancha81

Buenos Aires, Capital Federal District

Highly recommended

30 Jun 2025
Impressive place for family, lots of activities, very clean, equipped and services is out of the standard! Food is very good starting from a very complete breakfast, lunch at the pool, room service and very varied dinner. Three special highlights are: the bingo at the pool in the afternoons driven by Ale and Grecia, the kids club is very attentive personalized and caring and last but now least Fernando with art activities for all ages, he is a genius!

709barthb

 

Amazing time

30 Jun 2025
The place is amazing, the food is amazing also the staff is very attentive the pool is great, the water and drinks were the best people are very friendly my family had an amazing time

JWhiteDDS

 

Great Staff!

30 Jun 2025
The staff and they're striving to please the guests is what makes Grand residences a memorable experience. Chez and Jesus and all ofthe staff go out of their way to do whatever they can to make your stay the most pleasant. Always smiling faces and they are greatly appreciated!

TNMom37027

Brentwood, Tennessee

Rude customer service at the on site store. Elena the rolling eyes liar.

30 Jun 2025
Great experience up until I tried to try to return unworn hats with tags still on them to the on-site store. The woman behind the cash register was named Elena. She was disrespectful and demanded we buy something from the store instead of receiving the refund. She rolled her eyes and was argumentative . We are not white and I do not play the race card, however her attitude toward the older white female was totally accommodating . This was my first time at this resort and I am an owner. I asked to speak with her supervisor and she told me she was the supervisor . I found out later that was a lie. Terrible customer service for a simple request. I wanted to give three stars.

Tripadvisor Overview

Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 144 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment*
  • Minimum check-in age : 25

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return