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Grand Residences Riviera Cancun - All inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 2366 reviews

Official Description

The hotel has a privileged location on a white sand beach with stunning views of the Caribbean Sea. The suites have large ocean-view terraces or balconies that are perfect for al fresco living. The spacious suites are impeccably furnished and fully equipped with state of the art appliances. A window in paradise, the Beach Bar Heaven has tables on the soft white sand where guests can sip their favourite cocktail.

Amenities

  • Aqua fit
  • Jet ski
  • Motor board ride
  • Diving
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Fitness
  • Beach volleyball
  • Golf
  • Tennis
  • Golf practice facility
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon

Room Prices & Availability

Rooms

1 / 4

Suite Three-Bedroom Master Suite, Ocean View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Single bed 80-130 width (2 units)
Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Hydro-massage bath
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Cooker
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite 1 King Bed Junior Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Room size (sqm) : 48
  • Individually adjustable air conditioning
  • Number of bedrooms : 1
  • DVD player
  • CD player
  • Fan
  • Microwave
  • Ironing set
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 1 King Bed Junior Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Toiletries
  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Dining Area : 1
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Toiletries
  • Bathtub
  • Living room : 1
  • Fan
  • Individually adjustable heating
  • Hairdryer
  • Cot on demand
  • Number of bedrooms : 1
  • Microwave
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Two-Bedroom Master Suite, Resort View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Single bed 80-130 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Oven : 1
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Terrace
  • Welcome pack
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 2 Double Beds Junior Suite Non-Smoking

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Slippers
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Turndown service
  • Cot on demand
  • Living room : 1
  • Toiletries
  • Bathtub
  • Room size (sqm) : 59
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 4

Suite One Bedroom Master Suite, Ocean View,

Living room : Single bed 80-130 width (2 units)
Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Hydro-massage bath
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Kitchen utensils, plates & cups
  • Cooker
  • Terrace
  • Welcome pack
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Three-Bedroom Master Suite Resort View, Non-Smoking

Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Hairdryer
  • Welcome pack
  • Kitchen utensils, plates & cups
  • Individually adjustable heating
  • Wake-up service
  • Dishwasher
  • Kitchen
  • Living room : 1
  • Washing machine
  • Fridge
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite, Ocean View, Non-Smoking

Bedroom : Single bed 80-130 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 3

Suite 1 King Bed One Bedroom Master Suite Resort View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Living room : 1
  • Hairdryer
  • Bathtub
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Room size (sqm) : 167
  • Bathrobes
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 2 Double Beds, Junior Suite, Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Kitchen utensils, plates & cups
  • Dishwasher
  • Living room : 1
  • Fridge
  • Toiletries
  • Bathtub
  • Oven : 1
  • Toaster : 1
  • Slippers
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Run Of The House

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 48
  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Resort View Non-Smoking

Facilities

  • Individually adjustable air conditioning
  • Bathtub
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Junior Suite, Resort View, Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Bathtub
  • Individually adjustable air conditioning
  • Toaster : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
* Some services shall be paid at the establishment
+ More
1 / 5

Suite 1 King Bed One Bedroom Master Suite Beachfront Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Microwave
  • Fan
  • CD player
  • DVD player
  • Number of bedrooms : 1
  • Individually adjustable air conditioning
  • Room size (sqm) : 167
  • Bathrobes
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite 2 Double Beds, Junior Suite, Non-Smoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Bathtub
  • Children share the bed with parents : 1
  • Slippers
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Welcome pack
  • Cot on demand
  • Individually adjustable heating
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 5

Twin Two-Bedroom Master Suite, Resort View, Non-Smoking

Bedroom 2: King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Single bed 80-130 width (1 unit)
Living room : Single bed 80-130 width (2 units)

Facilities

  • Oven : 1
  • Ironing set
  • Microwave
  • Hydro-massage bath
  • Fan
  • CD player
  • DVD player
  • Individually adjustable air conditioning
  • Balcony
  • Room size (sqm) : 180
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite 1 King Bed Junior Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathtub
  • Individually adjustable air conditioning
  • Wi-fi
  • Tea and coffee making facilities
  • Turndown service
  • Cot on demand
  • Individually adjustable heating
  • Living room : 1
  • Toiletries
  • Room size (sqm) : 56
* Some services shall be paid at the establishment
+ More
1 / 4

Suite 1 King Bed One Bedroom Master Suite Ocean View Non-Smoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Individually adjustable air conditioning
  • Bathrobes
  • DVD player
  • CD player
  • Fan
  • Microwave
  • Ironing set
  • Individually adjustable heating
  • Cot on demand
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite King Bed Non Smoking

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Suite With Kitchenette

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite With Kitchenette

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Junior Suite With Jacuzzi

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2013
  • Total number of rooms : 144
  • Number of floors (main building) : 5
  • Number of floors (annexe) : 5
  • Junior suites : 59
  • Suites : 42
  • Disability-friendly rooms : 2

Grand Residences Riviera Cancun - All inclusive is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 16:00:00 to 00:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Wi-fi*
  • Car hire*
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service*
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe*
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area : 2
  • BBQ facilities
  • Private pool : 10
  • Private beach area

Activities

  • Aqua fit
  • Jet ski*
  • Motor board ride*
  • Diving*
  • Catamaran sailing*
  • Canoeing
  • Table tennis*
  • Fitness*
  • Beach volleyball
  • Golf*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Hot tub
  • Solarium *
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Printer
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Outdoor heated pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Make-up mirror
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
  • Safe
  • Desk
  • Housekeeping

Meals

  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

2366 reviews

Traveller rating

Excellent
2034
Very good
188
Average
81
Poor
30
Terrible
33

Rating summary

Sleep Quality4.8
Location4.6
Rooms4.9
Service4.8
Value4.6
Cleanliness4.9

Recent Tripadvisor reviews

Billlisa1220

 

Amazing experience

31 Aug 2025
This was our first trip to Mexico and obviously our first stay at Grand Residences. The only word to describe it was AMAZING. We did the all inclusive package, they hit a home run right from the Airport with a large new SUV drive to the resort, we were given a cool towel and cold bottled water. On the way the driver relayed to the hotel what type of welcome drink we would like upon our arrival. Our concierge Tristan made all of our dinner reservations and spa reservation and recommended a trip to the town of Puerto Morales, he took us personally to our room. What a room, large clean, comfortable, modern and a view that was incredible. The food and drinks were top notch. Christian at the swim up pool bar is fantastic. ***UPDATE*** 2025 our second visit, and like the first time it did not disappoint. Almost everything from last year was the same including the incredibly friendly and efficient staff. The food is outstanding as always and it’s such a peaceful relaxing vibe. I am slightly concerned as this Resort was purchased by Holiday Inn Vacation Clubs, the sales presentation is a bit aggressive if you choose to participate, we did because it was part of the package we purchased at a good discount. Time will tell if HIVC makes changes.

LadyBirdTravels

New York City, New York

Reunited!

31 Jan 2025
We were so excited to return to the GR after several years. This was our fifth trip and we were not disappointed! We reconnected with so many amazing staff members! The rooms are still in fantastic condition and everyone does their best to provide subtle entertainment at the pool and with activities. Our only complaint is the nosedive with the food. It used to be amazing and now really our only favored meal was the lunch at Heaven. The margaritas are still consistently fabulous. The real gems here are the quiet family atmosphere, the beach and the warm staff who we look forward to seeing again! Thank you Efrain, Che and Osman!

N1505QOwendyh

 

Great first visit!

31 Aug 2025
This resort provided tasty and upscale food options, a very friendly and accommodating staff, and posh amenities. We especially loved the fresh seafood options. Miguel was our favorite server! The bed was very comfortable, the robes and slippers were a nice amenity, and the nespresso machine in our villa was a great way to start our day. Unfortunately, the beach had a lot of seaweed during our visit, but they did a good job of continually cleaning it up.

883rishig

 

Excellent

31 Aug 2025
Had a wonderful time with my family. Felt so at home and comfortable. Our personal concierge Melissa was wonderful. Ask for her during your next trip

Tripadvisor Overview

Grand Residences Riviera Cancun is a family-oriented luxury resort located on a spectacular sheltered beach in Puerto Morelos, a fishermen village 30 minutes from Cancun in the Riviera Maya. With 144 beautifully appointed suites, the resort offers signature services & unique amenities. An exclusive and privileged luxury vacation awaits you in the Riviera Maya offering an intimate and custom-tailored experience. Wake up every day by the Caribbean Sea in a beautiful new reality in Grand Residences Riviera Cancun!

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment*
  • Minimum check-in age : 25

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return