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Grand Velas Riviera Maya

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 6084 reviews

Official Description

Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.

Amenities

  • Aqua fit
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Paddle tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon

Room Prices & Availability

Rooms

1 / 14

Room Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Desk
  • Internet access
  • Minibar
  • Bathroom : 2
  • Toiletries
  • Wi-fi
  • Safe
  • Children playground
  • Balcony
  • Number of bedrooms : 2
* Some services shall be paid at the establishment
+ More
1 / 16

Suite Grand Class Ocean Front

Bedroom : Queen-size bed 150-154 width (20 units) or King-size bed 150-183 width (68 units)

Facilities

  • Balcony
  • Toiletries
  • Smoking rooms
  • Desk
  • Safe
  • Number of bedrooms : 1
  • Wi-fi
  • Pillow menu
  • Hairdryer
  • Room size (sqm) : 120
* Some services shall be paid at the establishment
+ More

Suite Ambassador Pool Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Standard

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 118
  • Number of bedrooms : 1
  • Extra beds on demand
  • Smoking rooms
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Zen Grand Nature View

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Make-up mirror
  • Wi-fi
  • Balcony
  • Internet access
  • Garden
  • Hydro-massage bath
  • Alarm clock
  • Hairdryer
  • Pillow menu
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 5

Quadruple Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • Ironing set
  • Bathroom : 2
  • Room size (sqm) : 220
  • Alarm clock
  • Balcony
  • Hairdryer
  • Disability-friendly bathroom
  • Desk
  • Fan
* Some services shall be paid at the establishment
+ More

Suite Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Single Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Fan
  • Hairdryer
  • Alarm clock
  • Internet access
  • Make-up mirror
  • Minibar
  • Toiletries
  • Wi-fi
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Suite Ambassador Ocean View

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Internet access
  • Hairdryer
  • Fan
  • DVD player
  • Minibar
  • Number of bedrooms : 1
  • Pillow menu
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 6

Triple Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Internet access
  • Fan
  • Wi-fi
  • DVD player
  • Balcony
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 6

Single Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Bathroom : 1
  • Alarm clock
  • Minibar
  • Wi-fi
  • Direct dial telephone
  • Make-up mirror
  • Hairdryer
  • Hydro-massage bath
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Zen Grand Pool Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Alarm clock
  • Hydro-massage bath
  • Hairdryer
  • Fan
  • Balcony
  • Number of bedrooms : 1
  • Safe
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 14

Double Ambassador 2 Bedroom Family Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Toiletries
  • Hairdryer
  • Number of bedrooms : 2
  • Terrace
  • Safe
  • DVD player
  • Children playground
  • Room size (sqm) : 236
  • Disability-friendly bathroom
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 7

Single Ambassador Pool Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Hydro-massage bath
  • Alarm clock
  • Ironing set
  • Fan
  • Safe
  • Make-up mirror
  • Minibar
  • DVD player
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Triple Ambassador Pool Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Hairdryer
  • Internet access
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Minibar
  • Bathroom : 1
  • Fan
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Zen Grand Two Bedroom Family Suite

Bedroom : Queen-size bed 150-154 width (18 units) or King-size bed 150-183 width (18 units)

Facilities

  • Desk
  • Fan
  • Children playground
  • DVD player
  • Minibar
  • Bathroom : 2
  • Hairdryer
  • Smoking rooms
  • Wi-fi
  • Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 6

Triple Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 110
  • Alarm clock
  • Hydro-massage bath
  • Internet access
  • Hairdryer
  • Ironing set
  • Toiletries
  • Safe
  • Pillow menu
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 109
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Wi-fi
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Suite Ambassador Pool Ocean View

Bedroom : Double bed 131-150 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Private Pool : 1
  • Hydro-massage bath
  • Alarm clock
  • Ironing set
  • Garden
  • Internet access
  • Extra beds on demand
  • Balcony
  • Hairdryer
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 15

Family Room Ambassador 2 Bedroom Family Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Wheelchair-accessible
  • Fan
  • Disability-friendly bathroom
  • Alarm clock
  • Toiletries
  • Room size (sqm) : 236
  • Children playground
  • Balcony
  • Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 10

Family Room Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Balcony
  • Wi-fi
  • Hairdryer
  • Hydro-massage bath
  • Ironing set
  • Alarm clock
  • Centrally regulated air conditioning
  • Disability-friendly bathroom
  • Fan
  • Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 14

Quadruple Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Hairdryer
  • Room size (sqm) : 236
  • Alarm clock
  • Disability-friendly bathroom
  • Fan
  • Wheelchair-accessible
  • Direct dial telephone
  • DVD player
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Fan
  • Wi-fi
  • Room size (sqm) : 128
  • Desk
  • Hairdryer
  • Direct dial telephone
  • DVD player
  • Internet access
  • Ironing set
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 2
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Balcony
  • Internet access
  • Fan
  • Wi-fi
  • Children playground
  • DVD player
* Some services shall be paid at the establishment
+ More
1 / 5

Room Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 220
  • Extra beds on demand
  • Minibar
  • Bathroom : 2
  • Desk
  • Safe
  • Children playground
  • Balcony
  • Number of bedrooms : 2
  • Pillow menu
* Some services shall be paid at the establishment
+ More
1 / 4

Double Zen Grand Family Suite Nature View

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Pillow menu
  • Internet access
  • Hairdryer
  • Room size (sqm) : 220
  • Alarm clock
  • Hydro-massage bath
  • Disability-friendly bathroom
  • Fan
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 3

Triple Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 110
  • Direct dial telephone
  • Fan
  • Wi-fi
  • DVD player
  • Desk
  • Toiletries
  • Ironing set
  • Pillow menu
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 7

Single Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • DVD player
  • Ironing set
  • Pillow menu
  • Bathroom : 1
  • Safe
  • Fan
  • Minibar
  • Wi-fi
  • Make-up mirror
  • Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 9

Single Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Hydro-massage bath
  • Desk
  • Hairdryer
  • Bathroom : 1
  • Toiletries
  • Wi-fi
  • Ironing set
  • Room size (sqm) : 128
  • Minibar
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Triple Zen Grand Family Suite Nature View

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 2
  • Desk
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Balcony
  • Internet access
  • Fan
  • Children playground
  • DVD player
* Some services shall be paid at the establishment
+ More

Double Luxury Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View King Bed

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Queen Beds

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Luxury

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite King Bed Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front King Bed

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Two Queen Beds One Bedroom

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2008
  • Total number of rooms : 493
  • Number of floors (main building) : 4
  • Annexe (s) : 2
  • Number of floors (annexe) : 2
  • Single rooms : 293
  • Double rooms : 200
  • Suites : 493
  • Disability-friendly rooms : 6

Grand Velas Riviera Maya is booked in hotel categories: Business hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Aqua fit
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis*
  • Paddle tennis*

Health and beauty

  • Sauna
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector*
  • Printer*
  • Photocopier
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 8
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 2
  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
  • Housekeeping
  • Cot on demand
  • Hot tub

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • All inclusive
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Picnic
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

6084 reviews

Traveller rating

Excellent
5245
Very good
530
Average
178
Poor
77
Terrible
54

Rating summary

Location4.8
Sleep Quality4.8
Rooms4.8
Service4.8
Value4.4
Cleanliness4.9

Recent Tripadvisor reviews

TjZub

Philadelphia, Pennsylvania

A luxury must!

31 Jul 2025
This hotel is unbelievable, totally amazing. From the view, food, pools, amenities to the employees. They are some of the best I've ever experienced. We loved hanging in the Karaoke bar talking with the wonderful staff there. Then we had Miguel, Luca and of course our concierge Jorge to mention a few.

carolinewJ7120IB

 

Relaxing experience at Grand Velas

31 Jul 2025
Sofia was an amazing concierge! And at the Grand Class Pool, Jorge and Daniel were excellent waiters! The best restaurants were Sen Lin and Piaf. And of course, the spa was amazing. I also appreciated how there was a no-kids pool, that truly made a big difference in the resort experience. The resort was not too busy during my stay, which was very nice. The seaweed prevented any ocean or beach time, but of course that was outside of the resort’s control. This was my third time at this specific resort, and I will for sure be back!

addunn

Rochester, Minnesota

Anniversary dinner at Sen Lin.

31 Jul 2025
We just finished an anniversary dinner at Sen Lin with our 3 yo daughter We are overjoyed to share not only was the food fantastic from the presenter drinks to the amazing desert, but want to brag about our service from Johnny Luis and Aleajandro. They took such kind care of our daughter and provided a wonderful experience.

118myl

 

A Dreamy Family Babymoon Made Effortless – Ask for Jessica Meza!

31 Jul 2025
We had such a beautiful and memorable stay, and a huge part of that was thanks to our incredible personal concierge, Jessica Meza. Traveling with two young kids (and expecting our third!), Jessica made sure everything felt effortless and personalized—from the moment we arrived. Some of our favorite thoughtful touches: kid-sized slippers and robes, a step stool in the bathroom so our little ones could easily reach the sink, a stroller rental ready to go, beach toys, and even a soft bath sponge for the kids. Jessica even surprised us with a balloon arrangement featuring a teddy bear and pink & blue-covered strawberries—such a sweet gesture for our little “family babymoon.” Each day, she sent over a list of resort activities tailored for both us and the kids, and made sure we had dinner reservations every night. The entire property was so peaceful and family-friendly—engaging without ever feeling overstimulating. We loved the contrast between the tranquil Zen Pool (which felt like a daily spa experience) and the more energetic Ambassador Pool, which had live entertainment that changed every day. Poolside service was amazing throughout our stay, but Gabrielle at the Zen Pool truly stood out—always so attentive, kind, and just the best to be around. The service never disappointed. Our 6-year-old was obsessed with the zipline and bungee trampoline, while our 3-year-old enjoyed cooling off in the kids club. One afternoon we stumbled on a beachside surprise with fresh coconuts and hot BBQ—such a fun treat for everyone. One of the highlights was dining at the Michelin-starred restaurant. Jessica helped us book it, and even though I’m pregnant, they created a beautiful mocktail pairing for my tasting menu—it was such a thoughtful touch. If you’re visiting, I couldn’t recommend this place more for both families and adults. And definitely ask for Jessica Meza as your concierge. She made our trip seamless, special, and truly unforgettable. You won’t be disappointed!

G9322LRmarioa

 

Amazing service!

31 Jul 2025
Amazing resort. Sen Lin was so delicious. Special thanks to Luis and Suzi for making my son feel extra special on his birthday!

Tripadvisor Overview

Amidst the tropical beauty of the Mexican Caribbean, Grand Velas RIviera Maya is a AAA Five Diamond Luxury All-Inclusive resort with 539 suites set in three ambiances; haute cuisine at 8 restaurants, 5 bars and Aqua Bar; SE Spa; and fun family activities or romantic moments for couples. Three unique ambiances ZEN GRAND Surrounded by jungle, mangroves and natural cenotes. AMBASSADOR Ideal for families looking to spend a day basking in the sun on white sand beaches. GRAND CLASS Suites are designed to provide an experience of absolute relaxation overlooking the sea. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace with sitting area • Indoor jacuzzi • Daily-stocked in-suite minibar • Welcome bottle of mezcal • Nespresso coffee maker • Pillow menu

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 1

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return