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Grand Velas Riviera Maya

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 6617 reviews

Official Description

Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.

Amenities

  • Aqua fit
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Paddle tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon

Room Prices & Availability

Rooms

1 / 14

Room Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Desk
  • Internet access
  • Minibar
  • Bathroom : 2
  • Toiletries
  • Wi-fi
  • Safe
  • Children playground
  • Balcony
  • Number of bedrooms : 2
* Some services shall be paid at the establishment
+ More
1 / 16

Suite Grand Class Ocean Front

Bedroom : Queen-size bed 150-154 width (20 units) or King-size bed 150-183 width (68 units)

Facilities

  • Balcony
  • Toiletries
  • Smoking rooms
  • Desk
  • Safe
  • Number of bedrooms : 1
  • Wi-fi
  • Pillow menu
  • Hairdryer
  • Room size (sqm) : 120
* Some services shall be paid at the establishment
+ More

Suite Ambassador Pool Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Standard

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 118
  • Number of bedrooms : 1
  • Extra beds on demand
  • Smoking rooms
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Zen Grand Nature View

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Make-up mirror
  • Wi-fi
  • Balcony
  • Internet access
  • Garden
  • Hydro-massage bath
  • Alarm clock
  • Hairdryer
  • Pillow menu
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 5

Quadruple Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • Ironing set
  • Bathroom : 2
  • Room size (sqm) : 220
  • Alarm clock
  • Balcony
  • Hairdryer
  • Disability-friendly bathroom
  • Desk
  • Fan
* Some services shall be paid at the establishment
+ More

Suite Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Single Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Fan
  • Hairdryer
  • Alarm clock
  • Internet access
  • Make-up mirror
  • Minibar
  • Toiletries
  • Wi-fi
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 118
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Suite Ambassador Ocean View

Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Internet access
  • Hairdryer
  • Fan
  • DVD player
  • Minibar
  • Number of bedrooms : 1
  • Pillow menu
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 6

Triple Ambassador Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Internet access
  • Fan
  • Wi-fi
  • DVD player
  • Balcony
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 6

Single Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Bathroom : 1
  • Alarm clock
  • Minibar
  • Wi-fi
  • Direct dial telephone
  • Make-up mirror
  • Hairdryer
  • Hydro-massage bath
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Zen Grand Pool Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Alarm clock
  • Hydro-massage bath
  • Hairdryer
  • Fan
  • Balcony
  • Number of bedrooms : 1
  • Safe
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 14

Double Ambassador 2 Bedroom Family Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Toiletries
  • Hairdryer
  • Number of bedrooms : 2
  • Terrace
  • Safe
  • DVD player
  • Children playground
  • Room size (sqm) : 236
  • Disability-friendly bathroom
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 7

Single Ambassador Pool Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Hydro-massage bath
  • Alarm clock
  • Ironing set
  • Fan
  • Safe
  • Make-up mirror
  • Minibar
  • DVD player
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Triple Ambassador Pool Suite Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Desk
  • Hairdryer
  • Internet access
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Minibar
  • Bathroom : 1
  • Fan
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Zen Grand Two Bedroom Family Suite

Bedroom : Queen-size bed 150-154 width (18 units) or King-size bed 150-183 width (18 units)

Facilities

  • Desk
  • Fan
  • Children playground
  • DVD player
  • Minibar
  • Bathroom : 2
  • Hairdryer
  • Smoking rooms
  • Wi-fi
  • Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 6

Triple Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 110
  • Alarm clock
  • Hydro-massage bath
  • Internet access
  • Hairdryer
  • Ironing set
  • Toiletries
  • Safe
  • Pillow menu
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 109
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 120
  • Wi-fi
  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12

Suite Ambassador Pool Ocean View

Bedroom : Double bed 131-150 width (1 unit) or Single bed 80-130 width (1 unit)

Facilities

  • Private Pool : 1
  • Hydro-massage bath
  • Alarm clock
  • Ironing set
  • Garden
  • Internet access
  • Extra beds on demand
  • Balcony
  • Hairdryer
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 15

Family Room Ambassador 2 Bedroom Family Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Direct dial telephone
  • Wheelchair-accessible
  • Fan
  • Disability-friendly bathroom
  • Alarm clock
  • Toiletries
  • Room size (sqm) : 236
  • Children playground
  • Balcony
  • Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 10

Family Room Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Balcony
  • Wi-fi
  • Hairdryer
  • Hydro-massage bath
  • Ironing set
  • Alarm clock
  • Centrally regulated air conditioning
  • Disability-friendly bathroom
  • Fan
  • Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 14

Quadruple Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Hairdryer
  • Room size (sqm) : 236
  • Alarm clock
  • Disability-friendly bathroom
  • Fan
  • Wheelchair-accessible
  • Direct dial telephone
  • DVD player
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Fan
  • Wi-fi
  • Room size (sqm) : 128
  • Desk
  • Hairdryer
  • Direct dial telephone
  • DVD player
  • Internet access
  • Ironing set
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Ambassador 2 Bedroom Family Suite

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 2
  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Balcony
  • Internet access
  • Fan
  • Wi-fi
  • Children playground
  • DVD player
* Some services shall be paid at the establishment
+ More
1 / 5

Room Zen Grand Family Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 220
  • Extra beds on demand
  • Minibar
  • Bathroom : 2
  • Desk
  • Safe
  • Children playground
  • Balcony
  • Number of bedrooms : 2
  • Pillow menu
* Some services shall be paid at the establishment
+ More
1 / 4

Double Zen Grand Family Suite Nature View

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Pillow menu
  • Internet access
  • Hairdryer
  • Room size (sqm) : 220
  • Alarm clock
  • Hydro-massage bath
  • Disability-friendly bathroom
  • Fan
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 3

Triple Zen Grand Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 110
  • Direct dial telephone
  • Fan
  • Wi-fi
  • DVD player
  • Desk
  • Toiletries
  • Ironing set
  • Pillow menu
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 7

Single Zen Grand Pool Suite Nature View

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • DVD player
  • Ironing set
  • Pillow menu
  • Bathroom : 1
  • Safe
  • Fan
  • Minibar
  • Wi-fi
  • Make-up mirror
  • Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 9

Single Grand Class Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Hydro-massage bath
  • Desk
  • Hairdryer
  • Bathroom : 1
  • Toiletries
  • Wi-fi
  • Ironing set
  • Room size (sqm) : 128
  • Minibar
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Triple Zen Grand Family Suite Nature View

Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 2
  • Desk
  • Toiletries
  • Make-up mirror
  • Wi-fi
  • Balcony
  • Internet access
  • Fan
  • Children playground
  • DVD player
* Some services shall be paid at the establishment
+ More

Double Luxury Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View King Bed

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Queen Beds

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Luxury

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite King Bed Two Bedrooms

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Sea View Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean Front King Bed

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Two Queen Beds One Bedroom

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2008
  • Total number of rooms : 493
  • Number of floors (main building) : 4
  • Annexe (s) : 2
  • Number of floors (annexe) : 2
  • Single rooms : 293
  • Double rooms : 200
  • Suites : 493
  • Disability-friendly rooms : 6

Grand Velas Riviera Maya is booked in hotel categories: Business hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Aqua fit
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Cycling / mountain biking*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis*
  • Paddle tennis*

Health and beauty

  • Sauna
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Projector*
  • Printer*
  • Photocopier
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 8
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 2
  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Bathtub
  • Bathrobes
  • Slippers
  • TV
  • Satellite TV
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Wake-up service
  • Turndown service
  • Housekeeping
  • Cot on demand
  • Hot tub

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • All inclusive
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Picnic
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

6617 reviews

Traveller rating

Excellent
5767
Very good
535
Average
180
Poor
80
Terrible
58

Rating summary

Location4.8
Sleep Quality4.8
Rooms4.8
Service4.8
Value4.5
Cleanliness4.9

Recent Tripadvisor reviews

pduym

Windsor, Ontario

#1 family resort in all of Mexico for a reason - I’d go without my kids!!! best in class

31 Mar 2026
This is hands-down,the greatest family vacation resort around. It is pure excellence. The accommodations, the views, the beach, the food, the service, the architecture…. This is our 10th return trip to the Mayan grand velas …. And I refuse to book anywhere else. The people of this resort are so incredibly kind and gracious and so appreciative …. I’m always amazed at how well they speak English and how good they are at interacting with the guests. They always go out of their way to make sure that you are fully satisfied and they do it so graciously and kindly. We absolutely adore the people that work at Grand Velas. A special thank you to Amy Negrete and her wonderful concierge team (Leo and Alfonso). Also to the amazing hosts and waiters at Azul (michelle and Antonio) …. Not to mention the pool waiters who do such a great job (tayte, Mario etc) Everyone is so dialed in and go way beyond …. It’s truly a magical experience and we will be returning again. The food at this resort is outstanding and The restaurants are incredible. Every morning the beach is plowed and cleaned and is spotless …. The agriculture is also stunning. I recommend this resort to anybody who wants an incredible vacation experience. It is worth every penny to us!!

B5461MOsarahl

 

Enjoyed Hector & Bell Boy Staff!

31 Mar 2026
I loved my time at the Grand Velas Riviera Maya! The restaurants were incredible and staff super attentive! Hector was my favorite driver we had in our shuttle rides from Zen to Ambassador. He was so kind & always greeted us with the biggest smile! The Grand Velas is an incredible choice for vacation!

nicolerM3864DY

 

5 star vacation

31 Mar 2026
Raving about our family vacation this spring break. The service is impeccable. The food is extraordinary- the restaurants are over the top fine dining , also plenty for the kids to enjoy. The kids club is fabulous and the kids thoroughly enjoyed it every day. Couldn’t ask for a more beautiful property. Staff is always friendly. Always! . The spa is 5 star , i can keep going. Our concierge for the week was Raul and he went above and beyond for us. Anytime we needed an answer or help with anything at all, he was always responsive. We can’t wait to return!!

Journey62320774700

 

The real meaning of hospitality

31 Mar 2026
I had an amazing stay at Grand Velas Riviera Maya. The resort is absolutely beautiful, the food was outstanding, and the service is truly exceptional from the beginning to the end of my staying. Hands up and special mention to my concierge César Fernández, he was a really on top of the game during our stay, went above and beyond to make sure everything was perfect, always attentive, professional, and genuinely kind. He truly cares about every detail and about the guests’ experience, and it really shows, those characteristics really make people to come back and is something every guest would and should appreciate. Long story short I recommend this resort, and I can’t wait to come back!

tigerjv20

Arlington, Texas

We didn’t want to leave!

31 Mar 2026
Our recent stay at Grand Velas Riviera Maya was nothing short of amazing. From the moment we got there, we felt taken care of and like we were VIP’s. The attention to detail and overall service really stood out. The resort was clean, top notch, and felt very safe! We especially want to call out our concierge team, Alfonso, Braulio, and Jeronimo, who were incredible the entire trip. They helped us with everything we asked (and even things we didn’t think to ask), and always did it with a great attitude. They played a huge part in making the trip as memorable as it was. The dining throughout the resort was outstanding. Every meal felt like an experience in itself, with high-quality ingredients, beautiful presentation, and attentive service. We were especially impressed by Piaf, Frida, and Cocina de Autor. Each of these restaurants delivered not only incredible food but also impeccable service and care that made every visit feel special. We’re already talking about when we can come back, and we’re really looking forward to our next visit.

Tripadvisor Overview

Amidst the tropical beauty of the Mexican Caribbean, Grand Velas RIviera Maya is a AAA Five Diamond Luxury All-Inclusive resort with 539 suites set in three ambiances; haute cuisine at 8 restaurants, 5 bars and Aqua Bar; SE Spa; and fun family activities or romantic moments for couples. Three unique ambiances ZEN GRAND Surrounded by jungle, mangroves and natural cenotes. AMBASSADOR Ideal for families looking to spend a day basking in the sun on white sand beaches. GRAND CLASS Suites are designed to provide an experience of absolute relaxation overlooking the sea. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace with sitting area • Indoor jacuzzi • Daily-stocked in-suite minibar • Welcome bottle of mezcal • Nespresso coffee maker • Pillow menu

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 1

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return