Mexico, Riviera Maya
London Gatwick Airport
Sat 5 Jul 2025
Sat 12 Jul 2025
1 room / 2 adults
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Grand Velas Riviera Maya
Riviera Maya, Mexico
5 out of 5Approx hotel star rating
4.8 out of 5
Official Description
Amenities
- Aqua fit
- Pedal boating
- Table tennis
- Aerobics
- Fitness
- Cycling / mountain biking
- Volleyball
- Beach volleyball
- Billiards
- Mini golf
- Tennis
- Paddle tennis
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Hairdressing salon
Room Prices & Availability
Rooms
1 / 14
Room Ambassador 2 Bedroom Family Suite
Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Desk
- Internet access
- Minibar
- Bathroom : 2
- Toiletries
- Wi-fi
- Safe
- Children playground
- Balcony
- Number of bedrooms : 2
* Some services shall be paid at the establishment
+ More
1 / 16
Suite Grand Class Ocean Front
Bedroom : Queen-size bed 150-154 width (20 units) or King-size bed 150-183 width (68 units)
Facilities
- Balcony
- Toiletries
- Smoking rooms
- Desk
- Safe
- Number of bedrooms : 1
- Wi-fi
- Pillow menu
- Hairdryer
- Room size (sqm) : 120
* Some services shall be paid at the establishment
+ More
Suite Ambassador Pool Suite Ocean Front
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Wi-fi
- Room size (sqm) : 118
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 8
Suite Standard
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (1 unit)
Facilities
- Room size (sqm) : 118
- Number of bedrooms : 1
- Extra beds on demand
- Smoking rooms
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 4
Suite Zen Grand Nature View
Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Facilities
- Make-up mirror
- Wi-fi
- Balcony
- Internet access
- Garden
- Hydro-massage bath
- Alarm clock
- Hairdryer
- Pillow menu
- Fan
* Some services shall be paid at the establishment
+ More
1 / 5
Quadruple Zen Grand Family Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)
Facilities
- Wi-fi
- Ironing set
- Bathroom : 2
- Room size (sqm) : 220
- Alarm clock
- Balcony
- Hairdryer
- Disability-friendly bathroom
- Desk
- Fan
* Some services shall be paid at the establishment
+ More
Suite Zen Grand Pool Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Wi-fi
- Room size (sqm) : 118
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12
Single Ambassador Suite Ocean View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Direct dial telephone
- Fan
- Hairdryer
- Alarm clock
- Internet access
- Make-up mirror
- Minibar
- Toiletries
- Wi-fi
- Safe
* Some services shall be paid at the establishment
+ More
1 / 5
Suite Ambassador Suite Ocean View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Wi-fi
- Room size (sqm) : 118
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12
Suite Ambassador Ocean View
Bedroom : Queen-size bed 150-154 width (2 units) or King-size bed 150-183 width (1 unit)
Facilities
- Hydro-massage bath
- Internet access
- Hairdryer
- Fan
- DVD player
- Minibar
- Number of bedrooms : 1
- Pillow menu
- Ironing set
* Some services shall be paid at the establishment
+ More
1 / 6
Triple Ambassador Suite Ocean View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Desk
- Hairdryer
- Toiletries
- Make-up mirror
- Internet access
- Fan
- Wi-fi
- DVD player
- Balcony
- Minibar
* Some services shall be paid at the establishment
+ More
1 / 6
Single Zen Grand Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Desk
- Bathroom : 1
- Alarm clock
- Minibar
- Wi-fi
- Direct dial telephone
- Make-up mirror
- Hairdryer
- Hydro-massage bath
- Safe
* Some services shall be paid at the establishment
+ More
1 / 5
Suite Zen Grand Pool Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Garden
- Alarm clock
- Hydro-massage bath
- Hairdryer
- Fan
- Balcony
- Number of bedrooms : 1
- Safe
- Ironing set
* Some services shall be paid at the establishment
+ More
1 / 14
Double Ambassador 2 Bedroom Family Suite
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)
Facilities
- Toiletries
- Hairdryer
- Number of bedrooms : 2
- Terrace
- Safe
- DVD player
- Children playground
- Room size (sqm) : 236
- Disability-friendly bathroom
- Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 7
Single Ambassador Pool Suite Ocean View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Direct dial telephone
- Hydro-massage bath
- Alarm clock
- Ironing set
- Fan
- Safe
- Make-up mirror
- Minibar
- DVD player
- Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5
Triple Ambassador Pool Suite Ocean View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Desk
- Hairdryer
- Internet access
- Toiletries
- Make-up mirror
- Wi-fi
- Minibar
- Bathroom : 1
- Fan
- Balcony
* Some services shall be paid at the establishment
+ More
1 / 8
Suite Zen Grand Two Bedroom Family Suite
Bedroom : Queen-size bed 150-154 width (18 units) or King-size bed 150-183 width (18 units)
Facilities
- Desk
- Fan
- Children playground
- DVD player
- Minibar
- Bathroom : 2
- Hairdryer
- Smoking rooms
- Wi-fi
- Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 6
Triple Zen Grand Pool Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm) : 110
- Alarm clock
- Hydro-massage bath
- Internet access
- Hairdryer
- Ironing set
- Toiletries
- Safe
- Pillow menu
- Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 4
Suite Zen Grand Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Wi-fi
- Room size (sqm) : 109
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7
Suite Grand Class Suite Ocean Front
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Room size (sqm) : 120
- Wi-fi
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 12
Suite Ambassador Pool Ocean View
Bedroom : Double bed 131-150 width (1 unit) or Single bed 80-130 width (1 unit)
Facilities
- Private Pool : 1
- Hydro-massage bath
- Alarm clock
- Ironing set
- Garden
- Internet access
- Extra beds on demand
- Balcony
- Hairdryer
- Fan
* Some services shall be paid at the establishment
+ More
1 / 15
Family Room Ambassador 2 Bedroom Family Suite
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)
Facilities
- Direct dial telephone
- Wheelchair-accessible
- Fan
- Disability-friendly bathroom
- Alarm clock
- Toiletries
- Room size (sqm) : 236
- Children playground
- Balcony
- Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 10
Family Room Zen Grand Family Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)
Facilities
- Balcony
- Wi-fi
- Hairdryer
- Hydro-massage bath
- Ironing set
- Alarm clock
- Centrally regulated air conditioning
- Disability-friendly bathroom
- Fan
- Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 14
Quadruple Ambassador 2 Bedroom Family Suite
Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Hydro-massage bath
- Hairdryer
- Room size (sqm) : 236
- Alarm clock
- Disability-friendly bathroom
- Fan
- Wheelchair-accessible
- Direct dial telephone
- DVD player
- Ironing set
* Some services shall be paid at the establishment
+ More
1 / 7
Triple Grand Class Suite Ocean Front
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Fan
- Wi-fi
- Room size (sqm) : 128
- Desk
- Hairdryer
- Direct dial telephone
- DVD player
- Internet access
- Ironing set
- Safe
* Some services shall be paid at the establishment
+ More
1 / 7
Triple Ambassador 2 Bedroom Family Suite
Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Bathroom : 2
- Hairdryer
- Toiletries
- Make-up mirror
- Balcony
- Internet access
- Fan
- Wi-fi
- Children playground
- DVD player
* Some services shall be paid at the establishment
+ More
1 / 5
Room Zen Grand Family Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm) : 220
- Extra beds on demand
- Minibar
- Bathroom : 2
- Desk
- Safe
- Children playground
- Balcony
- Number of bedrooms : 2
- Pillow menu
* Some services shall be paid at the establishment
+ More
1 / 4
Double Zen Grand Family Suite Nature View
Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Cable TV
- Pillow menu
- Internet access
- Hairdryer
- Room size (sqm) : 220
- Alarm clock
- Hydro-massage bath
- Disability-friendly bathroom
- Fan
- Ironing set
* Some services shall be paid at the establishment
+ More
1 / 3
Triple Zen Grand Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Room size (sqm) : 110
- Direct dial telephone
- Fan
- Wi-fi
- DVD player
- Desk
- Toiletries
- Ironing set
- Pillow menu
- Safe
* Some services shall be paid at the establishment
+ More
1 / 7
Single Zen Grand Pool Suite Nature View
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- DVD player
- Ironing set
- Pillow menu
- Bathroom : 1
- Safe
- Fan
- Minibar
- Wi-fi
- Make-up mirror
- Room size (sqm) : 110
* Some services shall be paid at the establishment
+ More
1 / 9
Single Grand Class Suite Ocean Front
Bedroom : King-size bed 150-183 width (1 unit) or Queen-size bed 150-154 width (2 units)
Facilities
- Hydro-massage bath
- Desk
- Hairdryer
- Bathroom : 1
- Toiletries
- Wi-fi
- Ironing set
- Room size (sqm) : 128
- Minibar
- Balcony
* Some services shall be paid at the establishment
+ More
1 / 5
Triple Zen Grand Family Suite Nature View
Bedroom 2: Queen-size bed 150-154 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)
Facilities
- Bathroom : 2
- Desk
- Toiletries
- Make-up mirror
- Wi-fi
- Balcony
- Internet access
- Fan
- Children playground
- DVD player
* Some services shall be paid at the establishment
+ More
Double Luxury Sea View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Double Luxury
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite With Views
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean Front
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Sea View Two Bedrooms
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Pool View King Bed
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean View Two Queen Beds
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean View Two Bedrooms
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Sea View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite With Views
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Luxury
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Standard
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite One Bedroom
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite King Bed Two Bedrooms
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Double Pool View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite With Views
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Pool View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Sea View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Sea View Pool View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Grand
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean Front King Bed
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Ocean View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Two Queen Beds One Bedroom
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Pool View
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Suite Presidential
Facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
* Some services shall be paid at the establishment
+ More
Statistics & Profile
- Year of construction : 2008
- Total number of rooms : 493
- Number of floors (main building) : 4
- Annexe (s) : 2
- Number of floors (annexe) : 2
- Single rooms : 293
- Double rooms : 200
- Suites : 493
- Disability-friendly rooms : 6
Grand Velas Riviera Maya is booked in hotel categories: Business hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.
Facilities
Most popular facilities
Amenities and services
- Wheelchair-accessible
- Car park*
- 24-hour reception
- Check-in hour from 15:00:00
- Check-out hour from 12:00:00 to 12:00:00
- Mobile phone coverage
- Wi-fi*
- Local and international calls
- Car hire*
- Transfer service*
- Secure parking
- Valet parking
- Airport Shuttle*
- Room service
- Laundry service
- Launderette*
- Medical service*
- Bicycle hire service*
- Day-care centre*
- Babysitting service*
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Private pool
- Private beach area
- Bikes available
- Towels and bed linen
Activities
- Aqua fit
- Pedal boating
- Table tennis
- Aerobics
- Fitness
- Cycling / mountain biking*
- Volleyball
- Beach volleyball
- Billiards
- Mini golf
- Tennis*
- Paddle tennis*
Health and beauty
- Sauna
- Steam bath*
- Hot tub*
- Massage*
- Spa treatments*
- Hairdressing salon
- Beauty salon*
- Spa centre
Business
- Conference room
- Meeting room
- Projector*
- Printer*
- Photocopier
- Business centre
- Audio-visual equipment rental*
Restaurant service
- Café
- Bar
- Restaurant : 8
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Swim-up bar
- Air conditioning in Restaurant
Entertainment
- Indoor freshwater pool : 2
- Outdoor freshwater pool : 3
- Children’s swimming area : 1
- Sun loungers
- Parasols
- Children playground
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- Game room
* Some services shall be paid at the establishment
Popular Room facilities
- Shower
- Bathtub
- Bathrobes
- Slippers
- TV
- Satellite TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wake-up service
- Turndown service
- Housekeeping
- Cot on demand
- Hot tub
Meals
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Breakfast a la carte
- Buffet lunch
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- All inclusive
- All inclusive with alcoholic drinks own brands
- All inclusive with alcoholic drinks top brands
- Special dietary options
- Picnic
- Vegetarian meal
- Snacks
Tripadvisor Reviews
Tripadvisor traveller rating
6084 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Recent Tripadvisor reviews
TjZub
Philadelphia, Pennsylvania
A luxury must!
31 Jul 2025
carolinewJ7120IB
Relaxing experience at Grand Velas
31 Jul 2025
addunn
Rochester, Minnesota
Anniversary dinner at Sen Lin.
31 Jul 2025
118myl
A Dreamy Family Babymoon Made Effortless – Ask for Jessica Meza!
31 Jul 2025
G9322LRmarioa
Amazing service!
31 Jul 2025
Tripadvisor Overview
More Hotel Information
To take into account
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age : 1
Cards accepted
- American Express
- MasterCard
- Visa
Hotel
| Check In | Sat 5 Jul 2025 |
| Check Out | Sat 12 Jul 2025 |
| Hotel Nights | 7 Nights |
| Board Basis | All Inclusive |
Flights
| Outbound |
London Gatwick Airport (LGW) Sat 5 Jul 2025 |
| Inbound |
Cancún International Airport (CUN) Sat 12 Jul 2025 |
