We were slightly apprehensive about our stay having read some of the more negative reviews but needn't have worried. The hotel is stunning and exceeded our expectations in every way. We were greeted warmly upon arrival and offered welcome drinks ahead of being escorted to our room. We booked a side sea view, which was bright, spacious and clean, with everything that we needed for a relaxing stay. The bed was very comfortable and we slept well. The grounds of the hotel are impeccably maintained and the bars and resturants well laid out to maximise views. We never had an issue getting a sunbed around the pool but as other reviews have mentioned, the pools are very cold in October. There was one heated pool but naturally, this was busier than the rest. The service at the pool and beach bar was excellent. We never waited long for a drink and the staff were lovely. A particular thanks to Pierre, Lope and the guy from Albania (who was typically based at the beach bar - sorry, we didnt catch your name!) You stood out for being friendly, attentive and efficient. We booked the al a carte resturants a week before arriving via the app and all were excellent - the hot stone and Asian being our favourites. The menus are not extensive, but the food is very good quality. The service in all of the resturants was excellent, with a good choice of wine. The buffet was also good, although we did find the service here more hit and miss (particularly in the mornings). It feels like staff are trying to do too many different things and if we could offer a piece of constructive feedback, it would be for staff to focus on one job (e.g one person making coffees, one clearing tables etc.) I would also suggest having self-service drinks in the outside eating area to reduce waiting times. We enjoyed a selection of cocktails after dinner each evening. The drinks menu was extensive and cocktails were well made with a selection of premium spirits. Overall, we had a fabulous, relaxing break and would not hesitate to book another hotel in the Grecotel group. We have stayed at the Costa Botanica previously, where service was equally as good, and look forward to our next stay.