Green Tulum Cabañas & Gardens

It may have been wonderful at one time, but it is rundown. No resturant or bar. Eventually they did small breakfast. Noisy neighborhood. Not friendly. Pool dirty. Had to beg for towels, they didn't have wash cloths or hand towels. Bed hard as a rock. Throw pillows for the bed with a case on them??? What they listed as ammentities was mostly false. But a roof over your head, plumbing. Felt safe someone always watching grounds.

It was the perfect blend between modern and traditional. I loved the woodwork, all were made out of woof and traditional materials, very well oriented towards not wasting resources not polluting. It is not a fancy place but it's clean and cozy, the staff was friendly and helpful and prices are good too. I had a great breakfast there too.

We stayed here for 3 nights in december 2018. Upon arrival, we were told in quite an unfriendly way that we were a bit early for check-in, and it was going to be very crowded so he couldn’t help us now. Of course it was our own fault that we were early, so we waited patiently at the pool for a bit (could not get towels while we were waiting because we couldn’t find anyone who could help us), and at 3 PM the reception was still completely deserted. Throughout our whole stay, it was sometimes difficult to find someone when we needed something, as the reception was almost always empty. Also the bar and the resturant were almost always empty, so we never were able to order for example drinks. The cabins are quite roomy, but very poorly constructed. Due to this there are a lot of bugs inside. Moreover, and even worse, we had quite some rain during our stay and all three cabins that our group occupied had major leakage, even though we were on the lower floor of the two-story cabins. One of the leakages was during the day, and I must say that the person we could locate at that time was very helpful and immediately handeled it and made sure our room was cleaned again. However, the other leakages were during our last night, so we do not know how this has been handled now. Also, the cabins could have been cleaner, 2/3 days of our stay we had troubles getting hot water and the AC of one of the cabins did not work. Overall, this place has a lot of potential and looks very glamorous at first sight (on photo’s) but is quite a disappointment. We were happy to move on to a different hotel after these nights, and would certainly not recommend.

Me and my friend where staying in January and it was so cold at night inside the bungalow that it ruined our sleep. We asked for extra blankets two days and not until our last night we got them after asking multiple times. This made us tired during the daytime and I got a cold because of it. If the walls are not good enough for the January weather they should have extra heating during the Mexican winter. Not have suffering guests. It should be mentioned that the manager was so kind and helpful with other matters. Also note that you are very far away from everything and without a bike you need to take taxis all the time.

We loved staying at Green Tulum. It is a green enclave on the very edge of town, not quite in the jungle but it feels like you are, with thatched, wooden cabins among trees around a central pool. The rooms are basic but charming (sea shells for faucets) and very clean, with "four poster" beds equiped with good mosquito nets. It is a little walk into town and not all of the taxi drivers know where it is but the payoff for this is that it is very secluded and away from the noise of the traffic. Top tip; 2 great cenotes just down the road (Crystal & Escondido) about 1 mile out of town on the main road, one entry fee covers both.